Senior Manager, Omnichannel Pharmacy Experience, CVS Health

CVS Health

Location:
United States, Woonsocket

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Manager, Omnichannel Pharmacy Experience, will be responsible for defining and executing our omnichannel pharmacy strategy as it relates to digital order journey, customer tools and education, and clinical support. Engaging and inspiring a small team and building strong partnerships across many cross-functional colleagues are key components to success.

Job Responsibility:

Leading the diagnosis, solution development, and planning of multiple new strategic initiatives that incorporate the company’s assets and delivery methods
Developing strategic perspective on an existing or a new enterprise pharmacy opportunity including sizing and assessing the markets, identifying risks/benefits of opportunities, and recommending clinical growth strategies
Partnering with our technology teams to implement novel solutions that enable our pharmacy teams to better serve our patients and managing the ongoing success of these solutions
Leading and motivating a team of junior colleagues by setting direction and prioritizing work, developing skills and competencies needed to succeed, and ensuring deliverables and timelines are met
Scoping and managing quantitative analyses that will yield critical answers to the questions at hand – or providing feedback to a junior team member
Morphing between the role of player or coach depending on what is needed at that time to accomplish results, with an emphasis on coach
Developing a story and accompanying deck that concisely summarizes findings across several initiatives and creates specific recommendations for the executive management team

Requirements:

5+ years of experience in healthcare strategy, management consulting, healthcare technology, product management, product or business development
2+ years of experience leading and developing colleagues
3+ years of experience in business case development, building strategic roadmaps and/or bringing technology solutions to life
Bachelor’s degree required
Ability to travel up to 10% of time, on an as-needed basis

What we offer:

Affordable medical plan options, a 401(k) plan including matching company contributions, and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
August 02, 2025

Expiration:
August 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Manager, Omnichannel Pharmacy Experience

CVS Health

Location:United States, Woonsocket

Category:-

Contract Type:Employment contract