Senior Manager of Strategic Operations, CVS Health

CVS Health

Location:
United States

Category:
Consulting

Contract Type:
Employment contract

Salary:

75400.00 - 182549.00 USD / Year

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Job Description:

We are looking for a dynamic, highly organized, and results-driven Sr. Manager of Strategic Operations (Chief of Staff) to partner with the AVP of PCW Digital, Reliability & Operations and the leadership team to drive operational excellence, strategic alignment, and team effectiveness across the organization. This role will drive strategic initiatives, ease stakeholder engagement and handle communications across various teams and executives. To excel in this role, the ideal candidate must have strong technical and business acumen, exceptional relationship-building skills, outstanding organizational and communication abilities, and understand how to harmonize competing interests.

Job Responsibility:

Collaborate with leadership to develop a multi-year technology strategy aligned with business unit goals
Translate high-level strategic goals into actionable roadmaps and initiatives, ensuring alignment across teams
Serve as a liaison for cross-functional teams to enhance collaboration and operational excellence
Monitor and report on the progress of strategic initiatives, holding teams accountable for results
Establish scalable processes, systems, and workflows to improve operational efficiency within the organization
Facilitate program governance, tracking status, resolving issues, and escalating concerns, as necessary
Drive communications strategies to articulate priorities, progress, and impact to both internal and external stakeholders
Design and implement initiatives to enhance employee engagement, retention, and professional development
Create and present executive communications and documentation
Act as a strategic communications advisor to key leaders
Coordinate execution of the communications strategy across business leaders
Produce clear and compelling executive messaging on complex topics under tight deadlines
Collaborate with vendors and in-house talent to support the communications strategy
Adapt recommendations based on an evolving environment and share insights from the broader company
Develop key performance metrics to measure effectiveness

Requirements:

7-10 years of relevant work experience
5+ years of experience in healthcare, insurance, and/or consulting or related industries
5+ years of experience in executive communications strategy within technology, health insurance or related industries
5+ years of experience in strategic planning, operational leadership, and program execution within a technology organization
Experience as a lead for development and implementation of a thought leadership communications strategy to enhance brand reputation
2+ years of experience collaborating with stake holders and vendors
Ability to influence and lead without direct authority
Ability to travel up to 20% as needed

Nice to have:

Excellent written and verbal communications skills, including ability to succinctly share information
Ability to meet deadlines and maintain confidentiality
Ability to navigate ambiguity, prioritize effectively, and execute with urgency
Strategic and analytical thinker, with superior problem-solving skills and the ability to support tactical execution without losing sight of the overall strategy
Excellent time management, planning and organizational skills
Ability to multi-task in a fast-paced environment and manage multiple priorities
Proven ability to advance communication goals and collaborate effectively
Professional demeanor and executive presence for regular interaction with executives

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for wellness screenings, tobacco cessation and weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 04, 2025

Expiration:
August 25, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Manager of Strategic Operations