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Instructure is seeking an experienced and meticulous Senior Manager of Global Commissions to lead our commissions team and oversee all aspects of our sales incentive compensation programs. This is a critical leadership role responsible for ensuring the timely and accurate calculation and payment of commissions for our global sales organization.
Job Responsibility:
Lead, mentor, and develop a high-performing, geographically distributed team of four commission analysts
Oversee the end-to-end administration of sales commissions for approximately 500 global employees across more than 10 unique compensation plans
Serve as the primary system administrator for our Incentive Compensation Management (ICM) tool, Performio
Lead the periodic, generally annual, process of updating and implementing changes to commission plans within Performio
Develop, document, and implement robust controls, policies, and procedures to govern the entire commissions process
Prepare and present detailed commission reports, dashboards, and financial accruals for leadership
Act as the primary point of contact for all commission-related matters
Ensure strict adherence to company policies, plan documents, and internal controls (e.g., SOX)
Requirements:
7+ years of progressive experience in commissions administration, sales operations, or a related finance role
At least 3 years in a management or leadership capacity
Proven experience leading and managing a team, with a strong preference for candidates who have managed remote or international direct reports
Hands-on experience with an automated Incentive Compensation Management (ICM) platform is required
Direct experience with Performio is strongly preferred
Exceptional analytical, quantitative, and problem-solving skills with a high degree of accuracy and attention to detail
A demonstrated ability to design, document, and implement effective business processes, policies, and internal controls
Excellent written and verbal communication skills, with the ability to explain complex commission structures and calculations to a variety of audiences
Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, complex formulas)
Experience with CRM systems (e.g., Salesforce) and ERP systems is a plus
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Nice to have:
Experience working in a fast-paced, high-growth technology or SaaS company
Deep understanding of complex, multi-variable compensation plans
What we offer:
Competitive compensation, plus all full-time employees participate in our ownership program
Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December
Comprehensive wellness programs and mental health support
Annual learning and development stipends to support your growth
The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
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