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GEICO is looking for an accomplished, customer obsessed and results oriented Senior Manager of Design to lead our AI UX/UI Design Team. The ideal candidate will be comfortable working with a variety of business partners and delivering outcomes. The selected candidate will lead a team of designers and will be responsible for building and growing a team of designers as well as the product experience. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.
Job Responsibility:
Collaborates with product, engineering, and business teams to uncover customer and business needs
Translates needs into digital experiences
Translates complex ideas into understandable concepts that evolve and enhance the product experience
Manages through shifting priorities to provide clear direction and input on product prioritization
Advocates for the customer through human-centered design methods
Facilitates and participates in workshops with internal and external stakeholders
Drives end-to-end product design by framing problems, designing insights, and designing new methodologies/practices
Creates process and user flows, wireframes, journey maps, and interaction models
Delivers design assets for acceptance, development, and delivery to market
Teaches, mentors and guides designers
Prepares and manages department business plans, staffing projections and budgets
Requirements:
10+ years of experience with User Experience design
5+ years of experience building, growing & managing teams