Senior Manager of Communication Job at Alter Domus (London)

Job Description

The Senior Manager of Communications will inspire, shape and deliver the next evolution of internal and external communications to enhance employee engagement, build the Alter Domus brand, foster a positive corporate culture, and ensure effective information dissemination across the organisation.

Job Responsibility

Develop and implement a comprehensive internal and external communications strategy which reflects the evolving needs of a complex, global business
Actively shape the evolution of communications, ensuring it reflects industry best practice and is responsive to the ongoing needs of the business
Drive the external brand positioning strategy for Alter Domus, ensuring consistent brand messaging across all stakeholder touchpoints
Lead the strategic development of the Alter Domus brand narrative, ensuring differentiation in the competitive B2B professional services landscape
Lead the development and execution of external communications strategies to build and enhance the Alter Domus brand across key markets
Oversee corporate messaging, thought leadership programmes, and media relations to position Alter Domus as a leader in the industry
Manage relationships with external agencies, media partners, and industry stakeholders to amplify brand visibility
Drive the creation of compelling external content including press releases, articles, case studies, client communications, and digital content
Develop and implement crisis communications protocols and manage sensitive external communications as required
Lead strategic communications for major organisational change initiatives, ensuring clear, timely and consistent messaging to all stakeholder groups
Partner with senior leadership and project teams to develop comprehensive change communication plans that drive understanding, adoption and engagement
Create and deploy targeted communication campaigns to support operational transformations, system implementations, restructures, and other business-critical changes
Develop communication frameworks and toolkits that enable business units to effectively communicate operational updates and changes

Requirements

Excellent writing and communication skills, with 10-15 years’ experience managing a suite of internal communications channels, including intranet, mobile apps, internal social media channels, and other emerging communication and collaboration technologies
Strong external communications experience including media relations, thought leadership, content creation, and brand management
Deep understanding of brand positioning, messaging architecture, and stakeholder engagement strategies
In-depth knowledge of core internal communications, change management and employee engagement strategies
Proven ability to develop communications strategies that support complex change initiatives and operational transformations
Excellent leadership skills (i.e., organising, planning, problem-solving and decision-making) necessary for effective management
Well-developed and professional interpersonal skills
ability to interact effectively with people at all organisational levels of the firm and with external stakeholders
First-rate communications and diplomatic skills
Proven ability to work effectively with the most senior and challenging audiences, including C-suite executives, Board members, media, and external partners
Ability to work in a team environment with a customer-service focus
Strong influencing and negotiation skills
Excellent language skills including reading, grammar, spelling, and vocabulary to ensure proper and efficient communication
Ability to perceive and analyse problems, and a capacity to make or recommend sound decisions
Proven ability to handle confidential and sensitive information with the appropriate discretion
Strong analytical skills needed for all primary duties of position, including comprehending and communicating data
Experience with communications measurement, analytics and reporting
Advanced knowledge of PC applications, including the entire suite of MS Office applications (Microsoft Word, Excel and PowerPoint)
Advanced knowledge of relevant communications software and tools, including Canva, content management systems, media monitoring platforms, and digital communications tools
Familiarity with social media management, digital marketing platforms, and emerging communications technologies

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

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Senior Manager of Communication

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