Senior Manager of Building Maintenance

• Oversee all building, infrastructure, and asset maintenance to ensure safe, reliable operations
• Partner with the Leasing team to coordinate repairs/maintenance on leased properties and track/recommend capital replacements and improvements
• Liaise with strata councils to ensure Whistler Blackcomb’s interests are represented for owned and leased properties
• Represent Whistler Blackcomb as the Lot 5 owner responsible for Whistler Creek flood protection works
• Oversee potable water, sewer, gas, and related infrastructure systems, ensuring compliance, reliability, and risk mitigation
• Manage the Operations Distribution Center supporting inventory and materials for Operations maintenance teams
• Participate on the working group implementing MaintainX for Building Maintenance and support system adoption and process improvements
• Manage capital projects and programs, including re-imagine initiatives and facility upgrades
• Effectively manage financial performance (budgeting, forecasting, purchasing, scheduling, payroll, and P&L oversight)
• Build and lead a high-performing team: hiring, training, coaching, career development, and performance management
• Foster strong cross-functional partnerships and manage relationships with external vendors
• Communicate clearly and professionally with staff, guests, and partners — including radio communication on-mountain when required
• Ensure adherence to Vail Resorts and Whistler Blackcomb policies and maintain a safe, productive work environment
• Ensure regulatory compliance (provincial/municipal/federal) and maintain current licenses, permits, and certifications
• Maintain resort life safety systems (fire alarms, sprinklers, and related systems)
• Model our company values and deliver the “Experience of a Lifetime” for guests and employees
• Conduct regular team meetings, set goals, monitor progress, and support leadership development
• Other duties as assigned

• 10+ years of facility management experience, including 5+ years in a management role
• Strong communication and teamwork skills
• able to communicate effectively in written, verbal, and radio formats
• High level of interpersonal skills supporting teamwork, guest service, decision-making, and employee relations
• Demonstrated ability to receive and provide constructive feedback and act on it
• Experience managing direct reports with a focus on leadership and career development
• Experience building and maintaining cross-functional relationships
• Experience managing external vendors
• Ability to manage large capital projects and multi-year programs
• Knowledge of contracts and agreements, Rights-of-Way, and the ability to read maps and building plans
• Proven ability to manage budgets and prioritize resources
• Strong commitment to safety, service standards, and operational excellence
• Friendly, professional, and guest-focused demeanor
• Flexible schedule
• must be able to work evenings, holidays, and weekends as required
• MS Office Proficiency
• Passion for the snowsports industry — Preferred

Passion for the snowsports industry

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance
• Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans