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Senior Manager, New Verticals - In Store Intelligence Strategy & Operations

United States, New York Employment contract 170000.00 - 250000.00 USD / Year · Job Posted June 29, 2026
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Job Description

You'll own the operational engine behind DoorDash's ground truth AI platform — responsible for building and scaling the technology that collects in-store data across tens of thousands of physical store locations and translating that data into measurable improvements in inventory accuracy, Dasher pick time, and customer selection. This means everything from designing the systems that capture real-time shelf data, to defining how that data flows into downstream product experiences for customers, Dashers, and merchant partners. You'll lead high-impact initiatives from concept to execution — defining strategy, building roadmaps, partnering cross-functionally across product, engineering, and ML, and using data to continuously optimize outcomes. This is a highly visible role with direct impact on customer experience, operational efficiency, and business growth. Success requires strong ownership, comfort with ambiguity, and the ability to translate complex, multi-stakeholder tradeoffs into clear decisions and action. This role will directly manage a team and report into a Director on our Strategy & Operations team.

Job Responsibility

  • Own the operational engine behind DoorDash's ground truth AI platform
  • Build and scale technology that collects in-store data across tens of thousands of physical store locations
  • Translate data into measurable improvements in inventory accuracy, Dasher pick time, and customer selection
  • Design systems that capture real-time shelf data
  • Define how that data flows into downstream product experiences
  • Lead high-impact initiatives from concept to execution
  • Define strategy, build roadmaps, partner cross-functionally across product, engineering, and ML
  • Use data to continuously optimize outcomes
  • Directly manage a team

Requirements

  • 8+ years of experience
  • 2+ years of experience managing high-performing teams
  • BS/BA Degree, ideally a business or engineering focused concentration
  • Analytical skills, comfortable pulling data in SQL or modeling in Excel
  • Technical, with experience owning metrics with complex, multi-input attribution
  • Comfort partnering with ML and engineering on technical tradeoffs
  • Prior experience in marketplace ops, fulfillment, or data-intensive platform environments a plus
  • MBA is a plus

Nice to have

  • Prior experience in marketplace ops, fulfillment, or data-intensive platform environments
  • MBA

What we offer

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off
  • Paid sick leave
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program
  • Equity grants
  • Flexible paid time off/vacation
  • 80 hours of paid sick time per year

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