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The Senior Manager, Mobile Solutions is responsible for developing, managing, and expanding customer accounts within an assigned territory. You will support the sales and client relations functions by implementing strategic sales strategies, delivering impactful presentations, and negotiating long-term agreements that align with customer needs and business objectives. As a trusted advisor, you will represent STERIS Mobile Solutions with professionalism and a deep understanding of our products and client expectations. This role will require nationwide overnight travel up to 75% and may include 10% international travel.
Job Responsibility:
Build and maintain strong relationships with key stakeholders
Manage customer accounts from initial engagement through long-term partnership
Conduct comprehensive site assessments to evaluate feasibility, cost, and implementation requirements for Mobile SPD installations
Collaborate with Project Design Managers to complete capacity studies
Lead client communications through regular check-ins, project updates, and post-implementation interviews
Achieve and maintain territory sales and revenue targets
Forecast annual revenue and contribute to territory planning
Analyze pricing, margins, and territory performance
Monitor market trends and competitive activity
Serve as a subject matter expert on Mobile SPD solutions
Coordinate commissioning and decommissioning activities
Represent STERIS Mobile Solutions at industry tradeshows and speaking engagements
Provide insights to product development teams
Travel frequently to conduct site visits, client meetings, and presentations
Requirements:
Bachelor's Degree from an accredited institution
10+ years' experience in the healthcare industry
2+ years' experience in a sales, client management, business development, or professional services supporting consultative sales
Nice to have:
Experience as a STERIS Project Design Manager, or equivalent clinical consultative sales role in the SPD or Periop space
Engineering or construction knowledge, including mechanical, electrical, plumbing, architectural, and code compliance
Personnel management with direct reports, focused on growth, development, and retention
Experience in contract negotiation and addendum review