This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Senior Manager, Mobile Solutions is responsible for developing, managing, and expanding customer accounts within an assigned territory. You will support the sales and client relations functions by implementing strategic sales strategies, delivering impactful presentations, and negotiating long-term agreements that align with customer needs and business objectives. As a trusted advisor, you will represent STERIS Mobile Solutions with professionalism and a depp understanding of our products and client expectations. This role will require nationwide overnight travel up to 75% and may include 10% international travel.
Job Responsibility:
Build and maintain strong relationships with key stakeholders, including hospital executives, surgical and sterile processing leaders, architects, and engineers, as well as internal STERIS teams
Manage customer accounts from initial engagement through long-term partnership, ensuring satisfaction and retention
Conduct comprehensive site assessments to evaluate feasibility, cost, and implementation requirements for Mobile SPD installations
Collaborate with Project Design Managers to complete capacity studies and ensure hospital throughput needs are met
Lead client communications through regular check-ins, project updates, and post-implementation interviews
Achieve and maintain territory sales and revenue targets through strategic account management and business development
Forecast annual revenue and contribute to territory planning in collaboration with regional and national sales leadership
Analyze pricing, margins, and territory performance to support strategic decision-making and profitability, providing timely reporting including geographical territory dynamics
Monitor market trends and competitive activity to inform sales strategies and maintain a strong market position
Serve as a subject matter expert on Mobile SPD solutions, supporting internal teams and external clients, as well current knowledge of the SPD and construction industry
Coordinate commissioning and decommissioning activities across STERIS teams, contractors, and customers
Represent STERIS Mobile Solutions at industry tradeshows and speaking engagements to enhance brand visibility
Provide insights to product development teams based on market feedback and industry trends
Travel frequently to conduct site visits, client meetings, and presentations across assigned territory
Requirements:
Bachelor's Degree from an accredited institution
10+ years' experience in the healthcare industry
2+ years' experience in a sales, client management, business development, or professional services supporting consultative sales
Nice to have:
Experience as a STERIS Project Design Manager, or equivalent clinical consultative sales role in the SPD or Periop space
Engineering or construction knowledge, including mechanical, electrical, plumbing, architectural, and code compliance
Personnel management with direct reports, focused on growth, development, and retention
Experience in contract negotiation and addendum review