Senior Manager, Membership Support Job at Walmart (Bentonville)

Senior Manager, Learning & Training – Membership Services

Learning & Training (L&T) within Membership Services is a strategic function foc...

Location

United States , Boston

Salary:

85000.00 - 125000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in training, enablement, or learning & development
At least 2 years in a leadership or people management capacity
Proven ability to design, scale, and measure learning programs that improve performance in customer experience, support, or operations environments
Skilled facilitator with strong written and verbal communication abilities
Strong analytical mindset and experience using data to inform training strategies and track progress against KPIs
Highly organized and self-directed, with a track record of delivering high-quality work in fast-paced and dynamic environments
Experience collaborating cross-functionally with operations, QA, and product teams
Deep passion for empowering frontline teams and driving member experience through effective education
Strong commitment to embracing and leveraging AI tools in day-to-day tasks

Job Responsibility

Own and execute the Learning & Training roadmap for Membership Services, aligning with operational goals and driving measurable improvements in key performance indicators such as time-to-proficiency, QA scores, CSAT, and reopen rates
Lead and develop a high-performing team of global Training Specialists, establishing clear team rhythms, role clarity, and growth paths that foster both team effectiveness and professional development
Design and scale onboarding programs and continuous learning experiences that are globally consistent, role-specific, and deeply aligned with member-centric service delivery
Partner cross-functionally with MS Operations, QA, and Knowledge Management to translate performance data into impactful, timely training interventions
Launch and expand continuing education initiatives, including refreshers, microlearning, and on-demand training, to support upskilling and adaptability
Collaborate with internal stakeholders to ensure new processes, tools, and product launches are supported with clear and engaging training experiences
Lead the quarterly reporting of L&T’s business impact and training effectiveness, proactively identifying areas of improvement and scalability across shifts and regions
Champion a culture of continuous learning and excellence within Membership Services

What we offer

equity
benefits

Fulltime

Senior Project Manager

A leading multidisciplinary consultancy based in Birmingham is currently seeking...

Location

United Kingdom , Birmingham

Salary:

55000.00 - 65000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

A BSc (Hons) in Project Management, Building Surveying, or Quantity Surveying
Associate membership of RICS or other recognised professional body
A minimum of 5 years’ project management experience within a consultancy environment
Strong experience delivering education, residential, or refurbishment projects
Sound knowledge of standard contract forms including JCT and NEC
Excellent client-facing and communication skills

Job Responsibility

Acting as Contract Administrator or Employer’s Agent across multiple project types
Managing internal and external project teams, ensuring performance meets key delivery targets
Leading on client engagement and presenting design schemes, feasibility reports, and project programmes
Preparing cost estimates and monitoring project budgets
Conducting site visits and issuing inspection reports
Tender analysis and contract management using JCT and NEC forms
Supporting the development of junior colleagues and assisting with fee management

What we offer

Flexible working hours and hybrid work structure
Generous annual leave plus bank holidays
Life assurance (4x salary), pension contributions, and birthday leave
Structured professional development and payment of fees
Corporate social responsibility days and regular team social events

Fulltime

Senior Property Manager

To deliver high quality, efficient and effective advice, and support on a wide r...

Location

United Kingdom , Wakefield

Salary:

Not provided

Arriva London South Limited

Expiration Date

Until further notice

Requirements

RICS Qualified
commercially minded
adaptable
customer focused
good IT skills
solid foundation in lease negotiations
solid foundation in commercial real estate operations
solid foundation in financial analysis
focus on aligning property performance to the needs of the business
educated to degree level with full membership of the RICS (General Practice)

Job Responsibility

Deliver high quality, efficient and effective advice, and support on a wide range of commercial property matters
manage the renewal process for all leases, licences, and similar agreements
conduct rent reviews, market comparisons and lead on commercial negotiations
build and maintain strong relationships with landlords and tenants
build and maintain good working relationships with UK leadership teams, regional teams, depot managers and central office teams
regularly reporting with insights and recommendations
prepare customised reports summarising changes and proposed activities
handle the regular “churn” of lease renewals, turnovers, and occupancy transitions
prepare and manage property budgets, track expenses, and generate monthly and quarterly financial reports
report on the key property financial metrics and portfolio performance

Fulltime

Senior Project Manager

Our client, a leading multidisciplinary construction consultancy, is seeking an ...

Location

United Kingdom , Birmingham

Salary:

55000.00 - 65000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Degree in Project Management, Building Surveying, or Quantity Surveying (or equivalent)
Chartered or Associate membership with RICS or equivalent professional body preferred
Minimum of 5 years’ project management experience, ideally within a consultancy environment
Experience in education, residential, and refurbishment projects advantageous
Strong knowledge of JCT and NEC contracts
Proven ability to manage multiple stakeholders and maintain client satisfaction.

Job Responsibility

Acting as Contract Administrator or Employer’s Agent across a variety of building types, using standard forms of construction contracts
Managing client relationships, including presenting schemes, project programming, and progress updates
Appointing and overseeing the professional team, ensuring delivery against agreed programmes
Preparing feasibility studies, appraisals, and outline design proposals with cost estimates
Leading procurement processes, including tender analysis and reporting
Carrying out regular site visits and issuing inspection reports
Managing multiple projects simultaneously to meet quality, cost, and time objectives
Supporting and mentoring junior members of the project management team.

What we offer

Flexible working hours with hybrid arrangements
Life assurance cover (4x annual salary)
Company pension scheme with employer contributions
Professional development support and sponsorship of professional fees
Additional leave for your birthday, plus generous annual leave and CSR days
Regular social events and a supportive, inclusive team culture.

Fulltime

Senior Project Manager

A leading global consultancy is seeking a Senior Project Manager to join their g...

Location

United Kingdom , Cambridge

Salary:

55000.00 - 65000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Degree qualified in a construction, property, or project management discipline
Minimum 5 years’ experience delivering projects, ideally within a consultancy environment
Strong leadership and communication skills
Chartered or working towards professional membership (RICS, CIOB, APM, or PMI preferred)
Willingness to travel within the UK and occasionally internationally.

Job Responsibility

Lead and manage the successful delivery of projects of varying scale and complexity
Act as day-to-day client liaison, ensuring clear communication and alignment
Provide strategic advice at project conception, including procurement and delivery approaches
Establish and monitor project success criteria and performance metrics
Oversee project planning, financial control, reporting and stakeholder engagement
Ensure compliance with safety, health and environmental standards
Support business development through bid writing, client pitches and cross-selling opportunities.

What we offer

Flexible and hybrid working arrangements to support work-life balance
Private medical insurance for you and your dependants
Enhanced employer pension contributions
Life assurance and income protection
Annual performance-related bonus scheme
25 days’ annual leave plus public holidays, with option to buy/sell additional leave
Structured career development with funded training and support towards chartership
Employee assistance programme and mental health support
Discounted gym membership and cycle-to-work scheme
A collaborative, inclusive culture with regular wellbeing and social initiatives.

Fulltime

Senior Partnerships Manager

Are you passionate about building connections and driving growth in the not-for-...

Location

United Kingdom , City of London

Salary:

45000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in B2B sales with a track record of exceeding targets
Strong commercial awareness and effective negotiation skills
Exceptional communication skills, both verbal and written
Numerate with robust financial and commercial acumen
Confident networker skilled in relationship-building at all levels
Adaptable and creative in meeting stakeholder needs
Team player with the ability to work independently
Highly organised with excellent time management skills
Proficient in Microsoft Office and CRM platforms

Job Responsibility

Develop & Execute: Craft and implement sales activities to attract new Patron members and Partners, driving income growth
Build Relationships: Establish connections with potential members and partners through various channels: email, phone, social media, and events
Identify Prospects: Target and prospect key players to expand the membership base and partnership income
Craft Proposals: Create compelling proposals that highlight how our client can meet prospective needs
Sales Management: Conduct sales meetings, negotiate terms, and win new business
Onboarding Support: Assist in onboarding new members and nurture ongoing relationships
Financial Tracking: Manage invoices and track payments efficiently
Stay Informed: Maintain a strong understanding of Chamber activities and collaborate with various teams to leverage opportunities
CRM Management: Regularly update the CRM with pipeline information and track opportunities
Reporting: Prepare forecasts and reports on key performance indicators for senior management

What we offer

New Role, New Opportunities! - Be part of an exciting new venture within the team
Happy Team Members! - We have placed numerous candidates here this year who are thriving in their roles
Stunning Office Space! - Work in a fantastic location with a great company culture and team environment
Skill Development! - Huge scope to build on your skills and gain exposure in events
Flexibility! - Enjoy hybrid and flexible working arrangements
Generous Time Off! - 25 days holiday + 8 bank holidays
Comprehensive Benefits! - Including a money purchase pension scheme, life assurance, employee assistance programme, and more!
Wellness Perks! - Free tea, coffee, and fruit onsite, plus an eye care voucher after probation
Additional Financial Support! - Interest-free season ticket loan and rental deposit scheme
Fitness Opportunities! - Corporate arrangements with local fitness facilities

Fulltime

Membership Manager

A high-profile, purpose-led membership organisation is seeking an experienced an...

Location

United Kingdom , London

Salary:

40000.00 - 45000.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Proven experience in membership management, client services, account management, or a similar role
Strong organisational skills with excellent attention to detail
Confidence managing CRM systems, data reporting, and workflows
A professional, empathetic approach to member relationships
Experience working cross-functionally in a fast-paced organisation
Clear written and verbal communication skills
A proactive, solutions-focused mindset

Job Responsibility

Own the membership journey end to end
Lead onboarding, retention, and renewal processes to ensure a seamless, high-quality member experience
Act as a primary point of contact for member enquiries, issues, and escalations
Drive retention and engagement
Support account management activity to maintain strong retention levels
Use CRM data and insight to identify risks, opportunities, and engagement trends
Manage membership operations and data
Maintain accurate membership records and ensure data integrity across CRM systems
Oversee compliance with GDPR and data protection best practice
Reconcile membership data and invoicing with finance and commercial colleagues

Fulltime

Assistant Director of Business Development - Membership

The Assistant Director of Business Development – Membership is a senior, market-...

Location

United States , Back Bay

Salary:

115000.00 - 120000.00 USD / Year

The 'Quin House

Expiration Date

Until further notice

Requirements

8–12+ years of experience in senior sales, business development, or revenue-generating roles
Demonstrated success expanding top-of-funnel membership pipelines through outbound prospecting and relationship development
Experience closing high-value, relationship-driven deals
Proven experience in Business Transient, corporate travel, or hospitality sales, including extended-stay or negotiated-rate accounts
Strong experience selling to executives, corporate leaders, and institutional decision-makers
Background in hospitality, private clubs, hotels, luxury brands, real estate, or corporate travel environments preferred
Exceptional communication, negotiation, and presentation skills
Polished, professional presence aligned with a premium hospitality brand
Familiar with CRM systems (PeopleVine or Similar)
Fluency in Microsoft Office

Job Responsibility

Proactively expand the membership pipeline by sourcing new prospects through outbound outreach, referrals, partnerships, and external networks
Identify and engage individuals, corporate leaders, institutions, and organizations aligned with the club’s values and membership criteria
Develop and maintain a steady flow of qualified membership prospects for handoff to the Membership Development Manager
Represent the club externally at select business, cultural, and community events to generate new membership interest
Lead senior-level membership sales meetings, tours, negotiations, and closing conversations
Convert high-quality prospects into committed members in alignment with pricing, brand standards, and selection processes
Partner closely with the Membership Development Manager to ensure smooth transition from prospect to applicant
Proactively identify and close business transient and corporate opportunities
Build relationships with corporate travel managers, institutions, and repeat-use clients
Structure and finalize extended-stay agreements and negotiated-rate arrangements

What we offer

Potential Bonus

Fulltime

Select Country

Senior Manager, Membership Support

Job Responsibility

Requirements

Nice to have

What we offer

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