Senior Manager, Member Operations Job at Thyme Care (New York)

Senior Vice President, Securities Operations Manager, Markets Operations

Location

Japan , Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 or more years of progressive experience in securities and derivatives operations, with a clear record of leadership within a global investment bank or major financial institution in Japan
Fluency in Japanese, both written and verbal, is essential for this role
Strong business-level English, both written and verbal, is required to communicate effectively with regional and global stakeholders
JSDA Class 1 (Sales Representative Qualification)
Deep knowledge of equity settlements, fixed income products, and investment trust funds across international and/or Japanese domestic markets
Demonstrated ability to manage complex operational environments, lead process improvement, and deliver measurable efficiency and control outcomes
Solid grounding in operational risk management frameworks and the Japanese financial regulatory landscape

Job Responsibility

Lead, develop, and manage a team of Securities Operations professionals in Japan, setting clear performance standards and building a culture of accountability and continuous improvement
Develop and implement strategic objectives for Japan Securities Operations, ensuring alignment between local business priorities and global Markets Operations goals
Oversee end-to-end settlement and post-settlement processes for equity and fixed income products, including pre-matching, settlement instructions, fail management, reconciliations, and reporting
Monitor daily reconciliation processes and drive timely resolution of breaks, exceptions, and discrepancies, while optimising workflows to improve Straight-Through Processing rates
Manage the operational risk profile for Japan Securities Operations, maintaining robust controls and ensuring strict compliance with applicable regulations including those set by the Financial Services Agency, the Japan Securities Dealers Association, and the Bank of Japan
Maintain strong working relationships with equity and fixed income trading desks, sales teams, institutional clients, custodians, and external counterparties, acting as a trusted operational partner
Identify and lead operational improvement initiatives, driving efficiency gains, cost reductions, and strengthened controls across the settlement function
Coach and develop junior and mid-level team members, sharing expertise across settlement procedures and operational best practices

What we offer

A hybrid working model, with 3 days in the office and 2 days working remotely, providing flexibility alongside team connection
Strategic ownership of a high-profile operations function, with direct influence over process design, team direction, and risk outcomes
Exposure to global collaboration across regional and international stakeholders, expanding professional networks at scale
Access to learning and leadership development programmes supporting long-term career growth within a global organisation
A performance-driven environment where your decisions have direct impact on settlement quality, client satisfaction, and operational resilience
A competitive financial wellbeing and benefits package commensurate with the seniority and scope of the role

Fulltime

Strategy & Operations Senior Manager - Mobility Membership & Loyalty

Japan is one of Uber's most dynamic and fastest-growing membership markets — hom...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Extensive experience in operations, strategy, growth, or product management — ideally in a consumer tech, subscription, or e-commerce context
Strong analytical skills — you're comfortable working in SQL, Looker, or Tableau to pull your own data, build models, and tell a compelling story
Proven track record of owning programs end-to-end with measurable business outcomes
Excellent communicator — able to translate complex analysis into clear recommendations for both local teams and global executives
Business-level English — essential for global collaboration and reporting
Japanese language proficiency — business-level Japanese highly preferred given scope for external partner engagement
Experience with membership, subscription, loyalty, or CRM programs at a consumer-facing company is a plus
Familiarity with Japan's consumer landscape — including local payment behaviours, transport habits, and digital loyalty ecosystems (e.g. point programs, IC card integrations) is a plus
Experience with experimentation design (A/B testing) and incrementality measurement is a plus
Prior experience working in a global company navigating local/global matrix dynamics is a plus

Job Responsibility

Define and own the Japan Mobility membership growth roadmap — from subscriber acquisition and conversion to retention and win-back
Develop and execute quarterly and annual plans for Uber One penetration within Japan Mobility, aligned to global membership OKRs
Identify and size opportunities in the Japan market, including local partnerships (e.g. Rakuten, transit operators, corporate accounts) that can drive incremental member acquisition and value
Design and run membership campaigns, loyalty promotions, and bonanza programs (e.g. member bonanzas, referral-to-try initiatives) tailored to Japan rider behavior
Partner with the global Membership Product team to localise features, benefits, and onboarding flows for the Japan market
Manage experiment pipelines — design, analyse, and iterate on A/B tests to continuously improve member conversion, engagement, and retention
Own and track Japan Mobility membership KPIs: active members, gross bookings coverage (GB%), trips-per-user (TpU), churn rate, and CLV
Build dashboards and produce weekly/monthly performance reports for senior stakeholders in Japan and global leadership
Conduct deep-dive analyses on member behaviour, cohort performance, and promo incrementality to surface actionable insights
Serve as the primary point of contact between Japan Mobility and global Membership & Loyalty teams

Fulltime

Senior Operations Manager – Food & Beverage

Location

United States , St. Petersburg

Salary:

78000.00 - 102000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
5 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
3 years experience in the food and beverage, culinary, or related professional area

Job Responsibility

Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures
Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis
Maintains the operating budget, and verifies that standards and legal obligations are followed
Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to verify that guest service, operational needs, and financial objective are met
Encourages and builds mutual trust, respect, and cooperation among team members
Understands employee positions well enough to perform duties in employees' absence
Develops specific goals and plans to prioritize, organize, and accomplish your work

Fulltime

Flex Senior Manager, Operations Research Scientist

Applies advanced computational techniques in the development of business solutio...

Location

United States , Bethesda

Salary:

53.07 - 83.70 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Graduate degree in a rigorous quantitative, technical or scientific subject, including Operations Research, Statistics, Mathematics, Data Science, Data Engineering, Computer Science or Engineering. Bachelors' degree + 5 years' experience in the field can be substituted for the advanced degree requirement
2+ years' industry or research experience
applying analytical and programming skills with data-intensive, complex modeling or systems development problems. Experience designing or supporting analytical systems, focusing on model quality and code efficiency
Software engineering skills (e.g. distributed computing, object-oriented development, data cleansing, algorithms, and data structures) with 2+ years development experience
Knowledge and experience coding with Python (pandas / Numpy / SciPy), Java or C/C++, SQL at an advanced level with an understanding of complexity theory
An inherent curiosity in researching and developing solutions to complex and often open-ended business problems
An ability to explain and present mathematical concepts and results to technical and non-technical audiences
Strong communications skills and ability to work within a team
Knowledge of relational databases

Job Responsibility

Applies advanced computational techniques in the development of business solutions to data-intensive problems in the hospitality industry
Works as part of a team supporting revenue-impacting data analysis and modeling applications
Provides pricing and statistical modeling and technical expertise
Performs undirected research on large volumes of data to reach business conclusions and recommendations
Contributes complex programming and analysis in revenue management and sales systems
Analyzes data and builds innovative models to deliver business solutions
Functions as a subject matter expert in all phases of the project lifecycle – inception, prototyping, design, testing, rollout and support
Trains and/or mentors other team members, and peers as appropriate
Provides leadership on solution structure, tasks, timeline and estimates for revenue management deliverables
Partners with planning teams to articulate possible solutions to business problems and to develop requirements for new models

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical
dental
vision
health care flexible spending account

Fulltime

Senior Operations Manager

Responsible for managing contact center operations activities including day-to-d...

Location

United States , Nashville, TN / Atlanta, GA / Charlotte, NC / Orlando, FL

Salary:

60000.00 USD / Year

Helpware

Expiration Date

Until further notice

Requirements

Three (3) to Fove (5) years experience in a Managerial capacity or Two (2) to three (3) years' experience in a operations managerial capacity in Call Center Operations, Customer Service, Business Process Outsourcing, or Telecommunications
Expertise in call center operations, financial management, and organization required
Proficiency with MS Office applications or Google Suite Applications (i.e. MS Word, Excel, PowerPoint, etc...) and other call center-specific software / systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.)
Client relations
Leadership and people-management skills
Project management skills
Excellent oral and written English communication skills with professional communication skills both verbal and written business correspondence
Excellent financial, planning, organizing and coordination skills
Adaptive to changing work schedules and working hours
Active listening skills

Job Responsibility

Ensures the profitability of multiple programs / accounts / LOB's by ensuring the attainment of client-specific KPIs and targets
Has full P&L responsibility for all programs / accounts / LOB's managed and supported
Maintains cordial and effective working relations with external clients and serves as the primary interface of clients
Translates client requirements into action plans for the LOB's / accounts / programs
Establishes open and honest communication regarding all aspects of the accounts'/programs'/LOB's performance
Anticipates the needs of the clients proactively and acts on such requirements before they arise
Monitor's account / program / LOB performance as contributed by individual and team efforts to ensure that profitability and efficiency are maintained and improved
Conducts interval business reviews, ensuring that contract metrics and service level and KPI agreements are met
Ensures that individual and global metrics are consistently improving for the account / program / LOB
Upholds company policies as it relates to the program and drives for adherence to such policies

Fulltime

Senior Manager- Operations

This role manages the warehouse operations within an assigned Distribution Cente...

Location

United States , Newburgh

Salary:

88700.00 - 126940.00 USD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education
Normally requires a minimum of three (3) to five (5) years directly related and progressively responsible experience
Must be relocatable to meet needs of the business
Working knowledge of automated warehouse operating system
Ability to communicate effectively both orally and in writing
Good analytical and mathematical skills
Strong interpersonal and leadership skills
Strong organizational skills
attention to detail
Ability to meet deadlines

Job Responsibility

Promote and lead with Cencora's purpose and guiding principles and develop a culture of inclusion, equity, and diversity in the DC
Enable and focus on talent development and succession planning in the DC and network wide
Directs all activities associated with the successful warehouse operations in the Distribution Center
ensures efficient working operation of automated warehouse systems and processes with a heavy focus on outbound operations
Leads a Team of Warehouse Managers to prioritize projects and initiatives through collaboration, operates with a sense of urgency, proactively solves problems and drives performance improvements and standardization
Responsible for managing the process of order filling and outbound shipping, receiving and stocking
Manage the operational clock with efficient use of labor and hours worked
Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations
maintains and coordinates all areas of security
Monitors performance and productivity measures in the facility and is a change agent for the purpose of maximizing earnings and reducing expenses and driving quality in the facility

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families which may include backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave

Fulltime

Senior Operations Manager

This role manages the warehouse operations within an assigned Distribution Cente...

Location

United States , Buford

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education
Normally requires a minimum of three (3) to five (5) years directly related and progressively responsible experience
Working knowledge of automated warehouse operating system
Ability to communicate effectively both orally and in writing
Good analytical and mathematical skills
Strong interpersonal and leadership skills
Strong organizational skills
attention to detail
Ability to meet deadlines
Good decision-making skills

Job Responsibility

Manage the warehouse operations within an assigned Distribution Center
Responsible for planning, coordinating, and managing warehouse operations
Promote and lead with AB’s purpose and guiding principles and develop a culture of inclusion, equity, and diversity in the DC
Enable and focus on talent development and succession planning in the DC and network wide
Directs all activities associated with the successful warehouse operations in the Distribution Center
ensures efficient working operation of automated warehouse systems and processes with a heavy focus on outbound operations
Leads a Team of Warehouse Managers to prioritize projects and initiatives through collaboration, operates with a sense of urgency, proactively solves problems and drives performance improvements and standardization
Responsible for managing the process of order filling and outbound shipping, receiving and stocking
Manage the operational clock with efficient use of labor and hours worked
Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
variety of training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

Fulltime

Senior Manager, Member Growth (Health Plan & National Accounts)

Virta Health is on a mission to reverse metabolic disease in one billion people....

Location

United States

Salary:

141854.00 - 162690.00 USD / Year

Virta Health

Expiration Date

Until further notice

Requirements

7+ years of experience in client-facing roles within digital health, health plans, or healthcare services, with a track record of owning outcomes in complex, high-growth environments
Experience working with regulated healthcare (Fully Insured, Medicare, Medicaid), with the ability to navigate constraints thoughtfully while helping partners move forward
Demonstrated experience leading and developing high-performing teams, supporting strong decision-making, prioritization, and increasing ownership over time
Experience owning and growing complex accounts, influencing partner decisions through clear reasoning and data tied to shared goals
Comfort operating in ambiguity and making sound decisions that bring focus to what matters most
Strong relationship-building skills across clients and cross-functional partners, with the ability to collaborate effectively at senior levels
A mission-driven mindset, with a consistent focus on outcomes that improve access to care and meaningfully impact members’ lives

Job Responsibility

Lead a high-performing Health Plan and National Accounts Growth Manager team, providing direction and senior leadership across the pod
Own a portfolio of Virta’s largest health plan partners across Fully Insured, Medicaid, and Medicare Advantage, contributing as a senior individual contributor alongside the team
Build trusted relationships with health plan and strategic partners, leading partners through key decisions that drive enrollment, outcomes, and Virta’s impact at scale
Partner with clients to expand member access to Virta, helping them move beyond traditional vendor approaches and adopt paths that increase reach, drive enrollment, and improve outcomes
Bring perspective across accounts and partner closely with Growth, Product, Clinical, and Marketing teams to help Virta focus time and resources on the work that drives the greatest member impact, outcomes, and scale

What we offer

Offers Equity
Offers Bonus

Fulltime

Select Country

Senior Manager, Member Operations

Job Description

Job Responsibility

Requirements

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