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Senior Manager, Marketing Operations

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Central

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We are looking for a detail-oriented and collaborative Senior Manager - Marketing Operations, to support our global marketing efforts within Corporate & Institutional Banking (CIB). This role focuses on aligning marketing plans with business priorities and ensuring effective governance processes are in place.

Job Responsibility:

  • Lead the global marketing planning process for CIB, ensuring alignment with business goals and growth opportunities
  • Help translate commercial objectives into prioritized marketing initiatives, identifying necessary resources and expected outcomes
  • Support the coordination of the global marketing calendar and campaign roadmap across various client segments and product lines
  • Contribute to the oversight of the global marketing budget, ensuring resources are strategically allocated for optimal ROI
  • Assist in developing investment models to evaluate marketing performance and channel efficiency
  • Collaborate with Finance and Business Management to align on forecasts and ROI frameworks
  • Support governance and operational processes across marketing planning, budgeting, and execution
  • Promote the use of best-in-class tools and methodologies within the marketing function
  • Ensure marketing teams have the necessary data and insights for effective execution
  • Assist in delivering regular reporting to senior marketing and business leadership
  • Act as a partner to Business and Client/Sector Marketing teams to support go-to-market strategies and business alignment
  • Foster a performance-driven culture through transparency and continuous improvement
  • Advocate for Agile Principles and support an Agile way of working within the team
  • Promote the organization’s values and create a diverse environment reflecting the HSBC brand

Requirements:

  • Years of experience in marketing operations or planning roles within a financial service or B2B environment
  • Familiarity with marketing planning, investment modelling, and performance reporting
  • Understanding of the institutional banking landscape and related product lines
  • Strong analytical skills with knowledge of marketing KPIs and business metrics
  • Experience in complex organizations and collaboration across business and marketing leadership
  • Effective communicator with the ability to present insights to stakeholders
  • Excellent organisational skills and attention to detail
  • Ability to work cross-functionally and influence stakeholders at multiple levels
  • Bachelor’s degree in Business, Marketing, Finance, or a related field preferred
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 27, 2025

Expiration:
October 12, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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