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Senior Manager Manufacturing Programs - Investigations and Process Ownership

United States, Holly Springs 146047.00 - 176556.00 USD / Year · Job Posted April 06, 2026
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Job Description

Senior Manager of Manufacturing Programs to lead both the Major Deviation Investigation Team and the Process Ownership function at Amgen North Carolina (ANC). This leadership role has high site visibility and is pivotal in ensuring that deviations are investigated with rigor, accuracy, and compliance, while manufacturing processes remain in a state of control through effective ownership of SOPs, CAPAs, and Change Controls.

Job Responsibility

  • Provide leadership and operational oversight for both the Investigations and Process Ownership functions
  • Provide leadership and oversight of the Major Deviation Investigation Team, ensuring effective management of investigation timelines, technical writing, and CAPA development
  • Lead the Major Investigation Writing Team responsible for high-complexity deviation investigations
  • Provide direct management, coaching, and development to investigators
  • Ensure investigation quality and consistency
  • Establish best practices, standardized processes, and metrics
  • Serve as the point of contact for escalation of critical investigations
  • Present investigations and findings to regulatory inspectors, internal auditors, and senior leadership
  • Provide leadership and oversight to the Process Ownership organization
  • Ensure effective lifecycle management of manufacturing processes and associated documentation
  • Oversee Manufacturing CAPAs and Change Controls
  • Ensure alignment between investigation outcomes and process ownership activities
  • Promote effective use of project management tools and structured problem-solving approaches
  • Support development of technical capability within the team
  • Partner cross-functionally with Manufacturing, Quality, Engineering, Process Development, Analytical Sciences, Supply Chain, and Regulatory Affairs
  • Influence site-level decision-making
  • Drive initiatives to enhance efficiency, knowledge sharing, and compliance
  • Support regulatory inspections and audits

Requirements

  • High school diploma / GED and 12 years of Quality or Operations experience
  • Associates degree and 10 years of Quality or Operations experience
  • Bachelor’s degree and 8 years of Quality or Operations experience
  • Master’s degree and 6 years of Quality or Operations experience
  • Doctorate degree and 2 years of Quality or Operations experience
  • Minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Nice to have

  • 8+ years related work experience in biotech or pharmaceutical industry
  • Prior people leadership experience
  • Strong background in compliance, root cause analysis, and CAPA/change management
  • Experience with Quality Management Systems (e.g., Veeva, TrackWise)
  • Proven track record with regulatory inspections and audits
  • Excellent organizational and communication skills
  • Strong interpersonal and cross-functional collaboration skills

What we offer

competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

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