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Social Value Portal Ltd Logo Social Value Portal Ltd · Consulting

Senior Manager / Manager, Change & Excellence

United Kingdom, London · Job Posted June 09, 2026
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Job Description

We are expanding our Insurance and Operations transformation capability and are looking for multiple Change & Excellence professionals to play a pivotal role in shaping how change is delivered across the business. Sitting within a high-impact core change team, these roles lead complex, strategic initiatives that span multiple P&Ls, as well as enterprise-wide priorities that sit outside traditional silos. These are senior, hands-on change roles for experienced professionals who are comfortable leading initiatives end-to-end, shaping the approach, and doing the work where required. You will operate in environments where outcomes are clear, but the path to get there is not -requiring judgement, adaptability, and strong collaboration across technical and non-technical stakeholders.

Job Responsibility

  • Lead complex, enterprise-wide change initiatives spanning multiple P&Ls and functional boundaries
  • Shape work from first principles - defining problems, outcomes and approaches in ambiguous environments
  • Design and drive pragmatic delivery plans, adapting structure and governance as initiatives evolve
  • Act as the connective tissue across change, bringing together SMEs from technology, legal, risk, compliance, finance and operations
  • Confidently engage and influence senior stakeholders, even where subject matter is unfamiliar
  • Translate business needs into clear, outcome-focused requirements, bridging business and technology teams
  • Maintain momentum across multiple workstreams, ensuring alignment, progress and effective decision-making
  • Embed continuous improvement thinking, using insight and data to focus on impact and benefits realisation

Requirements

  • Significant experience delivering business change, transformation or consulting engagements
  • Strong cross-functional experience, navigating complex organisational and stakeholder landscapes
  • Consulting or advisory background (e.g. Big 4 or similar), ideally with financial services clients.
  • London market or general insurance knowledge is required
  • Comfort working in ambiguity, focusing on outcomes rather than predefined solutions
  • Confidence leading senior stakeholder discussions across legal, risk, compliance, finance and technology
  • Ability to engage effectively with technology teams without being a deep technical specialist
  • Excellent structuring, problem-solving and analytical capability
  • A collaborative, adaptable approach with the confidence to shape and lead initiatives end-to-end

What we offer

  • 30 days holiday a year with the option to buy up to 2 additional days.
  • Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
  • Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
  • Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
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