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Senior Manager/ Manager – Medical Information

United Kingdom; Poland, London · Job Posted January 29, 2026
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Job Description

Maintain and oversee the Theramex Global Medical Information (MI) function, including line management of the Medical Information and Customer Service teams. Ensure the efficient, compliant, and high‑quality delivery of global medical information services while collaborating cross‑functionally to support wider business objectives. This position is integral to safeguarding accurate scientific information, maintaining high standards of customer support, and ensuring Medical Information remains audit‑ready and compliant with industry regulations.

Job Responsibility

  • Line-manage the Theramex Medical Information and Customer Service teams, while also supporting external service providers involved in MI delivery
  • Prepare and analyse Medical Information reports, including KPIs related to system and team performance
  • Act as the Medical Information subject matter expert for internal and external stakeholders, including during audits and inspections
  • Support the MI and Customer Service teams in handling incoming enquiries
  • Oversee the preparation and maintenance of procedural documents related to Medical Information activities
  • Collaborate cross-functionally to meet business goals and support broader organisational priorities

Requirements

  • Educated to degree level in life sciences or pharmacy
  • Significant hands-on experience in Medical Information within the pharmaceutical industry
  • Experience managing people and leading teams and external service providers
  • Ability to work in a dynamic environment with shifting priorities and manage multiple tasks with strong attention to detail
  • Clear and fluent communication in English
  • Ability to work effectively in a multinational organisation and maintain high operational standards
  • Experience in Women’s Health and familiarity with the ABPI Code are desirable but not essential

Nice to have

  • Experience in Women’s Health
  • Familiarity with the ABPI Code

What we offer

  • A fast-paced environment with broad exposure, where you can develop professionally—even outside your area of expertise
  • A culture that champions continuous learning, celebrates success, and recognises performance
  • Opportunities for driven, talented professionals who want to be part of our exciting, purpose-led journey

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