CrawlJobs Logo

Senior Manager - Major Complex Loss

socialvalueportal.com Logo

Social Value Portal Ltd

Location Icon

Location:
United Kingdom , South East

Category Icon
Category:
Insurance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Senior Manager within our Major & Complex Loss (MCL) team, you’ll be at the forefront of handling some of the most challenging and high-value property claims in the industry. From High Net Worth portfolios to major domestic and commercial losses—including subsidence and escape of oil—you’ll bring expertise, leadership, and exceptional client service to every case. This is a role for someone who thrives on complexity, enjoys autonomy, and takes pride in delivering outstanding technical and customer outcomes. You’ll be a trusted representative of Davies, working closely with prestigious clients, brokers, and policyholders while helping shape the future of our MCL offering.

Job Responsibility:

  • Managing a diverse portfolio of High Net Worth, Major Loss, and complex property claims with precision and professionalism
  • Meeting and exceeding the demanding service standards of our MCL clients
  • Driving progress on all cases, ensuring timely, accurate, and high-quality outcomes
  • Applying and championing company systems, processes, and best practices
  • Tailoring your approach to meet the unique needs of individual clients
  • Producing clear, insightful, and technically robust reports and correspondence
  • Building strong, trusted relationships with clients, brokers, and stakeholders
  • Communicating proactively with all parties to keep cases moving smoothly
  • Working collaboratively within a high-performing team to deliver exceptional results
  • Supporting business development by strengthening existing relationships and identifying new opportunities
  • Leveraging the wider Davies Group to enhance the policyholder experience
  • Participating in a 1-in-3 on-call rota for out-of-hours support for a key client

Requirements:

  • Proven experience in a similar loss adjusting role, ideally with exposure to High Net Worth and major losses
  • Progress toward (or completion of) ACILA, FCILA, or equivalent professional qualifications
  • Outstanding interpersonal and communication skills
  • A calm, dependable, and persistent approach—especially under pressure
  • A flexible mindset and the ability to adapt to shifting priorities
  • A track record of delivering high-quality technical work in a fast-paced environment
  • A full, clean driving licence
What we offer:
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies
  • learning opportunities
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides
  • High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
  • Wellbeing centre
  • move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP
  • 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include
  • holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Social Value Portal Ltd - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager - Major Complex Loss

Senior Loss Adjuster – Major / Complex Loss

This is a great opportunity for an experienced Adjuster to make their mark withi...
Location
Location
United Kingdom , Cambridgeshire
Salary
Salary:
65000.00 - 90000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ACILA or similar with the desire to continue learning and /or full qualifications
  • Extensive knowledge and understanding of FSA procedures and TCF initiatives
  • Extensive technical knowledge within the adjusting arena at a complex loss level
  • Understanding of Client SLA compliance/productivity/quality requirements
  • Able to embrace technology and be proficient in MS office suite
  • The ability to influence key personnel as to give the product a competitive edge
  • Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
  • A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets
  • A full UK driving licence, with the willingness to travel to regional offices when required
  • A high achiever, capable to presenting the product to its best advantage
Job Responsibility
Job Responsibility
  • Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event within our clients Major Loss & Complex Loss Team
  • Delivering a high quality, professional service to clients, managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters
  • Working with other business stream and third parties, such as our Casualty/Liability team or local government and emergency services
What we offer
What we offer
  • Significant rewards
  • Fulltime
Read More
Arrow Right

Major / Complex Loss Mid-Market Loss Adjuster

My client, a global loss adjusting company are currently looking for Loss Adjust...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 65000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience of property or similar claims
  • Experience of excellent relationship management with clients
  • ACILA qualified or significant progress towards
Job Responsibility
Job Responsibility
  • Work both externally and internally assessing a mixed portfolio of HNW, domestic and commercial losses between £50k and £100k + under supervision from senior colleague assigned to mentor, peer review and support development
  • Preparing full length ABI and abbreviated reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions
  • Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured
  • Instructing and controlling surveyors, loss mitigation specialists, legal experts, forensic scientists and other experts as appropriate
  • Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication
  • Calculating and agreeing settlement of claims, and preparing final reports
  • Maintain and update own files and electronic records keeping fully up to date on any technical or legal changes which may have a bearing on a case
  • Identifying and developing business opportunities for self and team
  • Fulltime
Read More
Arrow Right

Major / Complex Loss Mid-Market Loss Adjuster

My client, a global loss adjusting company are currently looking for Loss Adjust...
Location
Location
United Kingdom , Scotland
Salary
Salary:
40000.00 - 50000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience of property or similar claims
  • Experience of excellent relationship management with clients
  • ACILA qualified or significant progress towards
Job Responsibility
Job Responsibility
  • Work both externally and internally assessing a mixed portfolio of HNW, domestic and commercial losses between £50k and £100k + under supervision from senior colleague assigned to mentor, peer review and support development
  • Preparing full length ABI and abbreviated reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions
  • Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured
  • Instructing and controlling surveyors, loss mitigation specialists, legal experts, forensic scientists and other experts as appropriate
  • Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication
  • Calculating and agreeing settlement of claims, and preparing final reports
  • Maintain and update own files and electronic records keeping fully up to date on any technical or legal changes which may have a bearing on a case
  • Identifying and developing business opportunities for self and team
  • Fulltime
Read More
Arrow Right

Senior Loss Adjuster – Major / Complex Loss

This is a great opportunity for an experienced Adjuster to make their mark withi...
Location
Location
United Kingdom , Southampton / Hampshire
Salary
Salary:
65000.00 - 90000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ACILA or similar with the desire to continue learning and /or full qualifications
  • Extensive knowledge and understanding of FSA procedures and TCF initiatives
  • Extensive technical knowledge within the adjusting arena at a complex loss level
  • Understanding of Client SLA compliance/productivity/quality requirements
  • Able to embrace technology and be proficient in MS office suite
  • The ability to influence key personnel as to give the product a competitive edge
  • Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
  • A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets
  • A full UK driving licence, with the willingness to travel to regional offices when required
  • A high achiever, capable to presenting the product to its best advantage
Job Responsibility
Job Responsibility
  • Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event
  • Delivering a high quality, professional service to clients
  • Managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters
  • Working with other business streams and third parties, such as our Casualty/Liability team or local government and emergency services
What we offer
What we offer
  • Package
  • Fulltime
Read More
Arrow Right

Senior Loss Adjuster – Major Loss

This is a great opportunity for an experienced Adjuster to make their mark withi...
Location
Location
United Kingdom , Cambridgeshire/Lincolnshire/Northamptonshire
Salary
Salary:
70000.00 - 85000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ACILA or similar with the desire to continue learning and /or full qualifications
  • Extensive knowledge and understanding of FSA procedures and TCF initiatives
  • Extensive technical knowledge within the adjusting arena at a complex loss level
  • Understanding of Client SLA compliance/productivity/quality requirements
  • Able to embrace technology and be proficient in MS office suite
  • The ability to influence key personnel as to give the product a competitive edge
  • Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
  • A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets
  • A full UK driving licence, with the willingness to travel to regional offices when required
  • A high achiever, capable to presenting the product to its best advantage
Job Responsibility
Job Responsibility
  • Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event within our clients Major Loss & Complex Loss Team
  • Delivering a high quality, professional service to clients, managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters
  • Working with other business stream and third parties, such as our Casualty/Liability team or local government and emergency services
  • Fulltime
Read More
Arrow Right

Major / Complex Senior Loss Adjuster / Manager

To carry out the loss adjusting of Major Loss, complex and High Net Worth claims...
Location
Location
United Kingdom , Hertfordshire
Salary
Salary:
60000.00 - 80000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Required to have previous experience within a similar role
  • To be at least progressing towards or completion of ACILA, FCILA or other professional qualifications a preference
  • Top quality interpersonal skills
  • Ability to work in a fast paced and changing environment
  • Dependability and persistence are essential
  • Proven track record of general property adjusting and high net worth
  • Experience of major losses is preferable
  • Completely flexible approach and adaptable to changing priorities
  • Accustomed to working under pressure in a fast pace, demanding environment
  • Full, clean driving license required
Job Responsibility
Job Responsibility
  • To carry out the loss adjusting of Major Loss, complex and High Net Worth claims including subsidence and escape of oil
  • To handle claims in line with company requirements and particularly the demanding service standards of M&CL clients
  • To be on call 1 week in 3 for out of hour calls
  • To ensure key performance indicator targets are reached and maintained
  • To actively progress and control all cases
  • Understand Individual client requirements
  • Handle customers effectively and fairly in line with HNW insurers requirements
  • Be flexible at all times and able to accommodate demanding appointment schedules
  • Action all work in line with company and client requirements
  • Build effective relationships with clients, brokers and others
What we offer
What we offer
  • Car
  • Bonus (OTE £100,000 – £110,000)
  • Fulltime
Read More
Arrow Right

Private Client Manager / Senior Loss Adjuster

We are seeking a highly skilled Private Client Manager to take responsibility fo...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 70000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience within a similar role
  • Progress towards, or completion of, ACILA, FCILA or equivalent professional qualifications preferred
  • Strong interpersonal and communication skills
  • Ability to thrive in a fast-paced and evolving environment
  • Dependability and persistence are essential
  • Proven track record in general property adjusting and high net worth cases
  • Experience handling major losses is desirable
  • Flexible and adaptable to shifting priorities
  • Resilient under pressure in a demanding environment
  • Full, clean driving licence required
Job Responsibility
Job Responsibility
  • Handle claims in line with company requirements, meeting the demanding service standards of Major & Complex Loss (MCL) HNW clients
  • Oversee all claims involving mid-high net worth customers and those requiring additional customer support, taking ownership where necessary
  • Mentor adjusters to ensure an 'added value' approach to Private Client claims, supporting new recruits in understanding the MCL philosophy
  • Build relationships with existing Private Client Insurers, acting as a point of contact for escalations
  • Collaborate with Business Development and Growth teams to add new mid-high net worth clients to the portfolio
  • Ensure key performance indicators are achieved and maintained
  • Progress and control all cases efficiently
  • Apply company systems and procedures effectively
  • Deliver technical accuracy to the highest standard
What we offer
What we offer
  • Pension (5% employee / 5% employer contribution)
  • Life assurance: x4 salary
  • 25 days holiday (increasing with length of service)
  • Flexible working options: hybrid, remote, or collaborative office space
  • Dress for your day policy
  • Employee Assistance Programme (24/7 confidential helpline)
  • High Street discounts and financial wellbeing hub
  • Refer-a-Friend scheme
  • Cycle to Work scheme
  • Lease car salary sacrifice
  • Fulltime
Read More
Arrow Right

Director, Market Risk Group Manager

The Market Risk Sr Group Manager is responsible for managing market risk across ...
Location
Location
Hong Kong SAR, China , Hong Kong
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An extensive years of relevant experience
  • Subject Matter Expert in financial instruments, risk metrics and Market Risk Management
  • Expert analytical, technical and quantitative skills
  • Expert knowledge of treasury, market risk and liquidity management and knowledge of secured financing, securitization, and derivative products
  • Excellent written and verbal communication skills
  • Must be a self-starter, flexible, innovative and adaptive
  • Highly motivated, attention to detail, team oriented, organized
  • Developed presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
  • Ability to interact and communicate effectively with senior leaders
  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques
Job Responsibility
Job Responsibility
  • Responsible for management of market risk across various portfolios
  • Identify, monitor and analyze risks in the market specific portfolios
  • Identify, examine and preserve major drivers of risk and returns, analyze trends and explain changes
  • Analyze standard loss measures, risk return metrics, and the risk appetite framework
  • Review scenario analysis to assess potential financial impact to Citi
  • Economic and regulatory risk capital concepts and analyze major drivers
  • Participate in the methodology setting for VaR and review inputs/outputs of VaR as well as P&L back testing
  • Consider limit exception requests, model validation requests, and permitted product requests
  • Consider market risk approval for new model validations and well as existing model revalidations
  • Monitor financial markets and understand its implications to market risk exposure
What we offer
What we offer
  • Access to an array of learning and development resources to help broaden and deepen your skills and knowledge
  • Variety of programs that help employees balance their work and life, including generous paid time off packages
  • Fulltime
Read More
Arrow Right