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Senior Manager, Lifecycle Marketing

United States, New York 120000.00 - 150000.00 USD / Year · Job Posted June 29, 2026
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Job Description

Bilt is looking for a Senior Manager, Lifecycle Marketing to own activation and retention of Bilt Rewards members and network partners. You'll design highly personalized user journeys across email, push, and text — informed by predictive affinity modeling and user-level engagement patterns. Working cross-functionally with product, product marketing, engineering, and data teams, you'll bring lifecycle programming to life and drive adoption of benefits and key product offerings. This is a hands-on IC role on the Growth team's Lifecycle pod. You'll operate with autonomy, make strategic calls alongside your lifecycle partner, and be expected to hit the ground running in a fast-paced environment.

Job Responsibility

  • Develop and build highly personalized, contextual lifecycle journeys in Braze that address key business goals across teams
  • Create and evolve email templates to effectively scale and automate lifecycle programming, using HTML/CSS and Liquid
  • Arbitrate content at the user level to ensure members see the most relevant content at the right time
  • Stand up lifecycle dashboards in partnership with the data team to continuously monitor campaign volumes and metrics
  • Report on campaign performance and use insights to continuously optimize lifecycle content
  • Work closely with product marketers to map user journeys and identify opportunities for experimentation and growth
  • Find efficiencies in the lifecycle workflow by integrating and leveraging AI tooling
  • Implement rigorous campaign QA processes to ensure flawless execution
  • Collaborate with engineering teams on technical implementations and eventing architecture

Requirements

  • 5+ years of lifecycle marketing experience
  • Strong intuition for the user and ability to balance customer experience with business needs
  • Extensive experience working in Braze with strong knowledge of Liquid
  • Expertise building emails with HTML and CSS
  • Background working with engineering to trigger, power, and automate campaigns in Braze
  • Exposure to martech platforms such as Census, Segment, FullStory, etc.
  • Strong communication skills, creative problem-solving ability, and attention to detail
  • Thrives in a fast-paced, startup environment with ambiguity

Nice to have

  • Design and/or copywriting skills
  • Experience with email deliverability

What we offer

  • Competitive salary with a meaningful stake in the company via equity and our performance bonus program
  • Health insurance for you (& your loved ones) from day one
  • One Medical Membership
  • Wellness stipends
  • Family programs
  • 401k plan with a match
  • Commuter FSAs
  • UNLIMITED PTO
  • Exclusive Employee only Bilt Points
  • Team Events

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