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The Senior Manager, Legal Project Management will lead the Legal Project Management function by managing matter setup, budgeting, tracking, and reporting among other LPM-related responsibilities. The Senior Manager will also drive projects that support the practice of law by enhancing lawyer efficiency and effectiveness, and improving client service.
Job Responsibility:
Track projects with robust budget vs. actual reporting that accounts for nuance and context beyond financial data
Develop a suite of standardized budget templates and project plans aligned to practice area and work type, including standardized assumptions, phases, and leverage models
Identify opportunities to improve the creation of budgets and use of budget tracking for all matters regardless of fee arrangement type, but particularly fixed fees and capped fees
Work closely with lawyers to develop matter budgets and staffing strategies
Develop and refine scoping and estimate templates and procedures
Create and deploy firmwide training on LPM methodologies and best practices
Develop and lead training and implementation of LPM systems throughout the firm
Partner closely with the Pricing team to ensure seamless integration and execution of all matter management activities
Drive the development of templated responses and reporting to be included within all Requests of Proposals (RFPs) and pitches to highlight the firm’s LPM capabilities and benefits
Utilize proven project management techniques and technology to support the efficient management of the firms largest and highest-profile clients and matters throughout all stages of the matter lifecycle including intake, scoping, budgeting, monitoring, and closing
Assess LPM technologies and training modules and recommend those which will support best in class LPM services
Explore and integrate technology solutions into attorney workflows to enhance operational efficiency in support of firm competitiveness
Support and advise on data-related initiatives to extract greater value and insights from historical practice and financial data
Collaborate with the Pricing and Pricing Operations teams to develop workflows that highlight opportunities for improved financial performance during the annual client rate review
Understand the annual billing rate setting process and assist with identifying areas for improved data insights that will drive enhanced reporting and data visualization to firm leadership
Collaborate with lawyers to understand their business-of-law challenges, then propose and operationalize solutions by working cross-functionally
Identify opportunities for process improvement initiatives and knowledge management projects and, where appropriate, develop and establish best practices
Provide key information and reports on the status of projects to firm and department leadership
Liaise with clients’ internal legal operations teams and prepare client reporting for bespoke projects
Ensure the firm’s lawyers are engaged on their matters while implementing best practices in LPM
Leverage data visualization tools to deliver insights and recommendations to firm leadership, lawyers, and clients
Draft and edit highly professional, accurate, and actionable email correspondence
Assist with pricing requests and other team deliverables as needed
Requirements:
Bachelor’s degree is required, preferably in a business-related field
8+ years of project management experience in a professional services setting
2+ years of legal industry experience required
Demonstrate a strong understanding of financial terms and metrics with the ability to adjust necessary levers to improve client and matter performance
Extensive financial modelling experience and ability to maintain complex spreadsheets
Ability to evaluate data effectively and present findings to management and lawyers
Flexibility to adjust work schedule according to workload demands
Experience with data visualization tools (e.g., Power BI) is a plus
Proficiency with SQL is a plus
A proactive self-starter, with a drive to grow and enhance the function
A strong commitment to professionalism, teamwork, excellence, ownership, and accountability
Effective leadership capabilities with a proven history of managing and developing teams
Demonstrates a strong sense of urgency and the ability to work under pressure amidst tight timelines
Ability to communicate effectively and efficiently with staff, senior leadership, and lawyers
Exceptional communication and interpersonal skills capable of building and maintaining strong relationships
Highly effective creating business process documentation
Ability to develop, refine, and improve utilization of project management tools
Strong organizational skills
Comfortable with analyzing and managing data
Excellent analytical and creative problem-solving abilities
High degree of efficiency and expertise in Excel, Word, and PowerPoint
Exceptional attention to detail
Nice to have:
Experience with data visualization tools (e.g., Power BI) is a plus
Proficiency with SQL is a plus
What we offer:
Highly competitive salary and benefits package
Discretionary year-end merit bonus based on performance