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The Senior Manager, APEC L&D is responsible for driving the deployment and adoption of Power of M learning across APEC Managed and Franchised hotels — ensuring associates across the region are equipped with the knowledge and skills needed to successfully adopt new systems and ways of working.
Job Responsibility:
Drive the deployment and adoption of Power of M learning across APEC Managed and Franchised hotels
Act as a critical connector between global strategy and regional execution
Build alignment across global, regional, and market teams
Develop working fluency of Marriott's learning platforms and resources
Identify and address APEC-specific learning needs
Facilitate learning path and content reviews with relevant stakeholders and subject matter experts
Oversee the integration of Power of M content into business-as-usual training offerings across the region
Ensure above property teams and hotels are equipped with the learning resources, contacts, and timelines needed
Facilitate webinars and office hours to drive readiness and completion of learning-related activities
Translate learning readiness metrics into actionable insights
Identify and mitigate issues related to learning assignments
Participate in relevant Power of M learning forums and meetings
Build and maintain alignment across global, regional, and market stakeholders
Support change and communication strategy
Engage continent resources and subject matter experts for learning path and content reviews
Represent APEC L&D in Power of M learning forums
Provide regular updates to senior leaders on learning progress, outcomes, and emerging risks
Track and analyze learning data to monitor readiness and assess learning effectiveness
Monitor continent feedback on learning experiences and adjust processes
Requirements:
Bachelor’s degree (or equivalent)
Hotel experience in operations or human resources
Experience in Learning & Development or a related HR discipline
Familiarity with learning technologies and digital learning platforms
Demonstrated experience organizing and facilitating learning engagements such as webinars and office hours
Proven track record managing cross-functional initiatives with multiple stakeholders and moving parts
Proven ability to influence without authority
Demonstrated experience working in fast-paced, matrixed environments
Ability to translate data and metrics into actionable insights and recommendations
Ability to translate technicalities of the learning platform and data into clear and actionable recommendations for diverse audiences