Job Description
This role partners with business and discipline leaders across APEC to design, plan, and execute learning experiences that develop talent, strengthen brand capability, and improve hotel performance. The Senior Manager brings hotel operations experience together with strong learning design expertise, ensuring learning solutions are practical, relevant, and executable in real hotel environments. This role requires excellent planning discipline, strong stakeholder management, meticulous follow-through, and high-quality PowerPoint design, with the ability to manage complex initiatives across markets. This is a hands-on role that combines design thinking, operational rigor, and enterprise influence. We're looking for a leader with hotel operations insight together with strong learning design expertise to help translate strategic priorities into practical, commercially relevant solutions that is applicable and drives results. Partnering closely with business and discipline leaders across APEC to design and guide learning solutions that develop our people, strengthen our brand, and drive hotel performance. You'll bring your knowledge and expertise to recommend what works, curate quality content from the best sources, manage vendor relationships, and enable our disciplines to run effective programs across service culture, leadership, operations, and commercial effectiveness. You'll be the trusted advisor who builds strong stakeholder relationships, represents our regional context in global conversations, and continuously improves how we learn. You’ll thrive on turning ideas into execution, balancing regional scale with local impact, and using learning as a lever for measurable business outcomes.
