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This role will serve as the Subject Matter Expert (SME) for Learning, Capability Building, and Talent Development across company. The role is responsible for designing and driving the organization's learning strategy, leadership development initiatives, functional capability building, retail learning interventions, and culture-driven development programs aligned to business priorities and organizational growth.
Job Responsibility
Develop and drive the annual Learning & Development strategy aligned with organizational goals and business priorities
Build competency-based learning frameworks across corporate, retail, and support functions
Identify organizational capability gaps through business engagement, performance insights, and workforce planning discussions
Design structured learning roadmaps for leadership, managerial and functional teams
Design and implement leadership development frameworks for emerging, mid-level, and senior leaders
Facilitate development interventions focused on managerial effectiveness, leadership capability, communication, and people management
Leverage digital learning platforms and technology-enabled learning solutions where applicable
Manage internal and external learning partners, facilitators, and content providers
Partner with leaders high-potential talent development initiatives
Maintain learning dashboards, training calendars, and capability development MIS
Support organizational change, engagement, and culture-building initiatives through targeted learning interventions
Requirements
15 years experience
Expert knowledge of learning and development strategies
Strong leadership skills
Experience in designing competency-based learning frameworks
Experience in managing learning dashboards and MIS