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The Sr. Manager, Key Market Visual Merchandising leads the strategy and execution of Visual Merchandising (VM) across key markets and key doors, ensuring brand and product standards are consistently elevated. This role oversees the Key Market team and partners closely with Senior Retail leadership to drive excellence in VM execution, seasonal activations, and store-specific strategies that enhance the customer experience and brand storytelling.
Job Responsibility:
Manage and develop the Key Market team, fostering collaboration and consistency across markets
Serve as direct partner to Sr. Retail Directors and Regional Managers, holding them accountable for VM standards, operating principles, and execution within their regions
Oversee seasonal floorset flips and ensure accurate Optimal Store Layouts across markets
Drive consistency in top doors through training, coaching, and accountability for visual merchandising specialists (VMS)
Present market insights and feedback to the NA VM Mainline team to inform in-season adjustments and future VM and styling strategies
Collaborate on VM sustainment of New Store Openings and Optimization initiatives with the NA Store Portfolio team
Oversee execution of select brand and product activations, providing expertise and on-the-ground support
Develop and deliver fleet-wide VM training guides and standards operating principles for VMS, Store Managers, Regional Managers, and Sr. Retail Directors
Maintain regular connection with Regional Managers and Sr. Retail Directors through photo sharing, store walk-throughs, market visits, and other communication channels
Requirements:
Bachelor's degree in business, marketing, merchandising or visual communications, preferred
8-12 years of experience in Visual Merchandising, Merchandising, or Buying, with at least 5 years in leadership roles
Proven ability to lead and develop teams across multiple markets
Strong communication skills with the ability to influence at all levels and across functions
Creative thinker with a track record of implementing innovative VM solutions
Retail experience required
apparel experience strongly preferred
Nice to have:
Acknowledge the presence of choice in every moment and take personal responsibility for your life
Possess an entrepreneurial spirit and continuously innovate to achieve great results
Communicate with honesty and kindness and create the space for others to do the same
Lead with courage, knowing the possibility of greatness is bigger than the fear of failure
Foster connection by putting people first and building trusting relationships
Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously
What we offer:
Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series (to name a few)
Immigration support is potentially available for this role