Senior Manager, Installation Operations Job at Therma-Tru

New

Technology Major Problem Manager - Senior Systems Operations Engineer

Wells Fargo is seeking a Technology Problem Manager responsible for leading the ...

Location

India , HYDERABAD

Salary:

Not provided

Wells Fargo

Expiration Date

July 09, 2026

Requirements

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Own and manage Major Problem records originating from Priority 1, Priority 2, and approved Priority 3 Major Incidents
Validate Major Problem intake criteria, scope, severity, and classification in alignment with TMIPM standards
Lead and facilitate deep‑dive Root Cause Analysis (RCA) sessions involving multiple platforms and technology teams
Ensure accurate documentation of root cause, contributing factors, configuration items (CIs), and business impact within the ITSM tool

Fulltime

!

Senior Manager Network Operations

The Manager of Network Operations leads a 24x7 network operations function respo...

Location

United States

Salary:

142121.00 - 227394.00 USD / Year

One Call

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience
Relevant technical certifications preferred (for example Cisco, Aruba, F5, ZScaler)
5-7 years of information technology experience including NOC environment or comparable 24x7 operations
2+ years leading a technical operations or network team (direct people management or equivalent team leadership)
3 years project management preferred
Strong understanding of network operations and support concepts, including routing, switching, wireless, VPN, load balancing, and network security fundamentals
Demonstrated experience with remote support models, concepts, and monitoring tools
Working knowledge of Cisco, Aruba, wireless technologies, F5, ZScaler, Cisco VPN, and cloud networking considerations in Azure
Experience coordinating major incidents, driving clear escalation, and communicating status to technical and non-technical stakeholders
Ability to define and track operational KPIs (for example availability, incident response time, recurring incident reduction) and drive continual improvement

Job Responsibility

Leads day-to-day network operations for routing, switching, wireless, VPN, and load balancing services to ensure availability, performance, and stability
Manages a 24x7 operational coverage model, including on-call escalation, staffing coordination, and incident communications for high-impact events
Owns network incident and problem management practices, including triage, escalation, root cause analysis, and follow-through to reduce repeat issues
Manages the planning, installation, testing, modification, and evaluation of LAN and WAN services, coordinating changes to minimize risk and user impact
Oversees day-to-day administration and lifecycle management of core network platforms, including Cisco routing and switching, Aruba and wireless infrastructure, F5, ZScaler, Cisco VPN, and related Azure/AWS networking components
Defines system, quality, and analysis requirements, translating operational needs into functional specifications and effective processes
Develops and maintains processes and procedures for support and service delivery, including runbooks, escalation paths, and operational readiness checklists
Maintains and reports on SLA monitoring and compliance, including trends, recurring drivers, and improvement actions
Provides management reports, including comprehensive operational statistics, forecasts, and status reports
Analyzes statistical and operational data to maintain infrastructure health, identify systemic issues, and prioritize remediation work

Fulltime

Senior Manager, Field Operations

Brightspeed is looking for an experienced Senior Manager, Field Operations to jo...

Location

United States , Kernersville

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent education and experience
Typically, 5-7 years related experience
2+ years previous manager level leadership experience preferred
Ability to pro-actively seek new opportunities to increase operational efficiency
Proven strong oral and written communication skills
Ability to successfully deliver presentations to executive level
Demonstrated ability to self-manage and self-motivate without oversight to achieve results
Deadline driven with strong organizational, time management and analytical skills
Ability to analyze and manage financial data and capital and expense budgets
Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions

Job Responsibility

Managing a local field force of about 100 technicians and 6 supervisors, responsible for internet and telephony service provisioning and network maintenance, ensuring quality, efficiency, and safety
Reporting to the Director of Operations and working independently on day-to-day operations
Managing the Area Supervisors who are responsible for the continuous operations of installation and repair of outside plant activities
Primary Field Operations POC in all union negotiations, acting in partnership with corporate labor teams to negotiate new contracts, enabling the best financial and long term interest of the company
Motivating all employees to give the absolute best service at the lowest cost while keeping up with modern technology and determining the best long-term solution for the Company while staying within the budget
Arranging for adequate personnel training while maintaining an effective installation and maintenance schedule
Managing multiple activities in a rapidly changing technological environment, at the same time, maintaining. positive relationships with customers, community organizations, service groups and government entities. Must work within the framework of the overall operation by blending department responsibilities into an efficient, effective result
Selecting competent staff in accordance with legal, corporate and department hiring guidelines.
Developing an effective staff by motivating, training, performance managing and evaluating employees
Contributing to the Company's financial objectives through efficient administration of sales marketing programs within the district and providing input to sales on new products for service area

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Senior Technical Program Manager – AI Infrastructure, Site Operations

Cerebras Systems builds the world's largest AI chip, 56 times larger than GPUs. ...

Location

United States , Sunnyvale

Salary:

Not provided

Cerebras Systems

Expiration Date

Until further notice

Requirements

8+ years in Technical Program Management, Infrastructure Ops, or Data Center Ops
Experience leading large, cross-functional infrastructure programs
Strong understanding of: Data center power and cooling fundamentals
Network and storage basics
Hardware-centric platforms
Proven ability to define and operationalize metrics
Strong written and executive-level communication skills

Job Responsibility

Own end-to-end technical programs for data center and site operations
Act as single-threaded owner across: Hardware & Systems Engineering
AI Cloud Infrastructure & Operations
Network & Storage Engineering
Facilities, power, cooling, and colo partners
Drive site readiness for Cerebras Wafer-Scale Engine systems
Partner on installation, commissioning, change management, and break/fix workflows
Lead incident reviews and postmortems
ensure corrective actions are closed
Define and own operational metrics and KPIs, including: Availability and reliability

What we offer

Build a breakthrough AI platform beyond the constraints of the GPU
Publish and open source their cutting-edge AI research
Work on one of the fastest AI supercomputers in the world
Enjoy job stability with startup vitality
Our simple, non-corporate work culture that respects individual beliefs

New

Systems Operations Senior Engineer

Wells Fargo is seeking a Senior Systems Operations Engineer to support critical ...

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

July 08, 2026

Requirements

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of experience in Production Support / Systems Operations providing monitoring tools support for applications built on JAVA or .NET and cloud platforms
Proficiency in SQL, PL/SQL, and database troubleshooting (Oracle/MongoDB/SQL Server)
Advanced scripting experience with Windows, Unix/Linux commands and scripting
Hands‑on experience supporting enterprise application platforms in the areas of monitoring, scheduling, or observability (e.g., Autosys, App Dynamics, Grafana, Splunk, Thousand Eyes, or equivalent)
Exposure to CI/CD pipelines (Jenkins, Git)
Scripting & Automated Testing, Continuous Integration and deployment (Jenkins)
Hands-on experience with AWS/Azure/GCP (EC2, S3, Lambda, Azure Monitor, etc.)
Experience in SRE concepts (SLAs, SLOs, error budgets)
Strong automation using Python / Shell scripting / PowerShell/Ansible

Job Responsibility

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Fulltime

!

New

Installation Manager

National OnDemand, Inc. is a communications and utilities infrastructure provide...

Location

United States , Columbus

Salary:

Not provided

NATIONAL OnDemand, Inc

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
3-5 years of leadership experience
Possession of valid state issued driver’s license required
Must be able to pass a background check and drug screen
Must have a minimum of three years of experience in a related discipline
Proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels
Critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs
Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change
Ability to coordinate and integrate work across multiple disciplines, complete scheduling, and resource planning activities to drive efficient work processes, identify and manage all operational risks, and enhance customer communication and satisfaction
Experience managing multiple locations and leading cross-functional teams

Job Responsibility

Represent the company and attend client’s meetings with Regional Manager and maintain a great relationship with clients
Drive profitability by optimizing profits and controlling expenses
Provides technical support, expertise, leadership, and accountability for field team
Responsible for recruiting, hiring, retention and training needs for field staff
Builds and maintains an effective field operations organization committed to customer and employee satisfaction
Supervise performance of field staff and responds to escalated issues in field
Communicate senior management directives to field staff and ensure compliance (Safety, etc.)
Develops manpower schedules and loading to ensure workload coverage
Site Visits to ensure QC of various projects ensure conformance to client specifications and company requirements
Follows up on customer satisfaction issues and drives resolution

What we offer

paid time off (PTO)
medical
dental
vision
short- and long-term disability
life insurance
Employee Assistance Program (EAP)
401(k)

Fulltime

New

Senior Manager, D+TT Payments Specialist

The Payments Solutions Specialist is responsible for assessing current property ...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Business, Finance, Hospitality Systems, or equivalent practical experience
5+ years of experience delivering payment solutions within hospitality (PMS/POS/payments), retail, or a similarly complex multi-site environment
Demonstrated experience supporting or implementing payment integrations, payment gateways/processors, and payment hardware (e.g., pin pads/terminals) including rollout coordination
Working knowledge of tokenization and payment security concepts (e.g., PCI DSS principles), with experience operating in controlled/security-governed environments
Experience coordinating vendors and internal teams through testing, cutover, and hypercare
comfortable escalating issues with clear evidence and structured troubleshooting

Job Responsibility

Assess current payment solution by property: document the existing model (integrated payments, hybrid payments, or standalone), interfaces, hardware footprint, payment server configuration, and operational process impacts
Define future-state payment solution options aligned to Opera Cloud integration and tokenization requirements
identify country/property-specific constraints (legal, acquiring, local payment methods, vendor availability, connectivity)
Create end-to-end transition plans for each hotel (or wave), including prerequisites, environment readiness, cutover approach, backout plan, and hypercare support model
Produce and maintain detailed implementation documentation: step-by-step runbooks, checklists, configuration standards, and country-specific variations
ensure documents are fit-for-purpose, version-controlled, and reusable for scale
Own purchasing guidance and bill of materials: define what needs to be purchased, from whom (approved vendors/resellers), lead times, licensing/subscriptions, and property responsibilities
coordinate approvals and procurement handoffs as required
Coordinate vendors and escalate when required: manage vendor engagement for integration, tokenization enablement, certification/testing (if applicable), and issue resolution
escalate defects and blockers with clear evidence, logs, and impact statements

Fulltime

Senior Manager - IT Hotel Openings & Conversions

Leads technology planning and execution to support successful hotel openings, co...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent combination of education and work experience
8+ years relevant work experience in technology operations
4+ years demonstrated track record in managing multiple projects of significant size and scope, as well as providing services, support of applications, hardware and operating systems
4+ Years of experience working with and demonstrating proficiency in Marriott Technology Infrastructure, including but not limited to security policies, deployment processes, approved and certified solutions, and above-property technology services, across managed and franchise hotels
4+ years managing multiple hotel openings, conversions and transitions
3+ years of IT management experience, including managing projects across multiple locations and leading teams on projects
3+ years experience in at least one of the following: Property Management System (PMS) configuration and training methodologies, preferably in OPERA
Implement and support Marriott server infrastructure, including server imaging and staging, MI security standards proficiency, end-user support and computer imaging, and GPNS proficiency
Ability to develop and foster business relationships with diverse groups from the community, stakeholders, and other entities (client, vendor, peers, cross functional partners)
Ability to travel up to 20% as needed to support on-site implementation and provide team member support and development

Job Responsibility

Project manage and coordinate all required activities needed for the technology implementation at multiple assigned hotel opening project, conversions, and transitions
Third-party management
managed third-party vendors such as PMS, POS, GPNS, and PBX to ensure that project goals are met on time and within Marriott standards
Continuously evaluate, document, and communicate updates to keep all relevant stakeholders informed of project status and ensure projects are adhering to budgets and deadlines
Proactively identify, resolve, and escalate risks and system performance issues as appropriate to ensure on time and on budget execution of deliverables
Interface with and manage relationship with vendors regarding project deliverable needs, contractual obligations, and general scope of working during installation, training, conversion, and during the live support process to ensure needs are being met and compliance with brand standards
Review, provide feedback, and resolve deficiencies with vendor proposals, bills of materials, contracts, and implementation schedules with representatives from third-party providers
Ensure the successful onboarding of Property Systems Managers and other key associates of new hotels including timely and effective delivery of training, documentation, and business relationship turnover to CALA IT Field Operations Area Director
Functions as IT escalation point for direct team, hotel owners and franchisees on risks for new hotel openings and conversions
Ensure accuracy of supporting documentation for Hotel Opening/Conversion technology implementation such as technical checklists or training materials

Fulltime

Select Country

Senior Manager, Installation Operations

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?