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Senior Manager - Human Resources

United States, New Albany Employment contract · Job Posted June 29, 2026
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Job Description

The SENIOR HUMAN RESOURCES MANAGER serves as a strategic HR Business Partner to senior leaders and assigned functional teams. This role translates business priorities into people strategies that strengthen organizational effectiveness, leadership capability, associate engagement, change agility, and talent outcomes. The Senior HR Manager provides proactive counsel on organizational design, workforce planning, talent development, associate relations, performance management, and culture while helping leaders build high-performing teams that model Lane Bryant's Leadership Principles.

Job Responsibility

  • Serves as a senior HR advisor and thought partner for assigned functional areas, building strong relationships with senior leaders and translating business priorities into practical people strategies that support company objectives and results
  • Leads workforce planning, organizational design, and talent planning discussions, including role clarity, spans of control, succession planning, critical role coverage, capability building, and recommendations related to restructures or team realignments
  • Provides proactive coaching and counsel to leaders Vice President and below, on leadership effectiveness, associate engagement, performance management, corrective action, team effectiveness, and complex associate relations matters
  • Uses data, business context, and associate insights to identify trends, assess risk, and recommend solutions that improve organizational effectiveness, retention, engagement, productivity, and leadership capability
  • Leads and supports change management efforts by helping leaders anticipate associate impact, communicate with clarity, reduce unnecessary rework, and build adoption of new ways of working aligned to Lane Bryant's culture, brand, and leadership principles
  • Partners with brand, cross-brand HRBPs, and KnitWell Group's centralized HR functions to ensure HR programs, policies, processes, and initiatives are delivered consistently while meeting the needs of the business and associate experience
  • Drives talent, culture and capability strategies for assigned client groups, including onboarding, leader development, succession planning, performance calibration, retention planning, and development of high-potential talent
  • Partners with leaders, associates, and Legal (as appropriate) on complex associate relations issues to mitigate risk, ensure compliance, and support fair and consistent outcomes
  • Maintains current knowledge of HR trends, employment law, regulatory requirements, and retail industry practices
  • applies this knowledge to strengthen HR recommendations, leader guidance, and day-to-day decision making

Requirements

  • Minimum of 7-10 years of progressive human resources experience, including HR Business Partner or HR Generalist experience supporting corporate, retail, consumer products, or similarly complex business environments
  • Demonstrated ability to conduct investigations to completion, including conducting interviews, recommending outcomes, and coaching leaders as appropriate
  • Experience supporting senior leaders in a matrixed business model, with the ability to influence decisions, challenge constructively, and connect people strategies to business outcomes
  • Demonstrated strength in organizational design, workforce planning, change management, talent management, performance management, leadership coaching, and associate relations
  • Strong business acumen and ability to use data, insights, and sound judgment to identify trends, assess risk, and recommend practical solutions
  • Ability to build credibility and trusted partnerships across all levels of the organization, from senior leaders to individual contributors
  • Highly effective communicator with strong facilitation, influencing, consultation, and conflict-resolution skills
  • Demonstrated change agility and ability to operate with sound judgment in a fast-paced, continuously evolving retail environment
  • Solution-oriented, resourceful, and able to balance strategic thinking with hands-on execution
  • Ability to work autonomously through ambiguity, with a demonstrated understanding that a one size fits all HR approach rarely yields results
  • Strong understanding of employment law, HR compliance, and risk management practices

Nice to have

  • Bachelor's degree in Human Resources, Business, Organizational Development, or related field preferred
  • PHR/SPHR, SHRM-CP, or SHRM-SCP certification a plus

What we offer

  • Merchandise discount at select KnitWell Group brands
  • Support for your individual development plus opportunities for career mobility within our family of brands
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
  • Medical, dental, vision insurance & 401(K)
  • Employee Assistance Program (EAP)
  • Time off – paid time off & holidays

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