Senior Manager, Hotel IT Service Excellence, Americas Job at Fairmont Grand Del Mar (Toronto)

Senior Manager, Digital & Technology Transformation – CALA

The Senior Manager, Continent Technology, Digital + Technology Transformation, C...

Location

Argentina

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree or an equivalent combination of education and experience
8+ years of relevant professional experience (Hotel Operations, Project Management, Technology Implementation & Training, Stakeholder Engagement, or Account Management strongly preferred)
Previous experience with Oracle’s Property Management system and Central Reservation systems a clear advantage
Experience on-property or above property in the Caribbean and Latin America Region, strongly preferred
Experience with working with international properties required
Strong personal leadership, organizational, relationship-building, and negotiation skills
Outstanding formal and informal presentation skills
Strong customer service orientation strongly preferred
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
Experience working in or on behalf of (i.e., consulting) a large-scale, global enterprise strongly preferred

Job Responsibility

DTT Stakeholder Engagement Plan and Execution: Partners across disciplines and develop a comprehensive stakeholder engagement plan for CALA and drives the execution of the plan with key stakeholders to migrate to OCPMS
DTT Deployment Plan (OCPMS and Integrations to OCPMS) + Execution: Partners with Director and the Global DTT team to develop OCPMS deployment plan for CALA properties. Drives engagement of continent subject matter experts during change impact assessments. Partners with the Global DTT team, Global Technology and Global Operations to execute the plan and related deliverables to drive the completion of milestone tasks and overall requirements. Partners closely with the Business Process, Deployment and L+D teams
DTT Technology Measurement + Analytics: Directs the day-to-day Technology readiness and Technology adoption activities for OCPMS, including scorecards and appropriate forums. Partners closely with the deployment team to develop reports for key MI leaders on readiness pre-cutover and the progress of adoption and highlighting Technology challenges after cutover (e.g., fatigue, confusion, lack of alignment, etc.)
DTT Stakeholder Engagement and Communication: Partners with Director and the Global DTT team to develop and execute comprehensive stakeholder engagement. Manage and maintain deployment plans and coordinate deliverables through a formal review process while adhering to tight timelines. Executes deployment plans working closely with Global DTT team, Continent teams, and other discipline teams to meet defined success measures. Prepares timely status updates for leaders and senior executives
DTT Deployment Plan (OCPMS and Integrations to OCPMS) and Execution: Plans and executes the stakeholder and change impact analysis for on-property associates. Partners with the Director and colleagues from the Global DTT Team to create and execute a comprehensive deployment plan and related deliverables for properties in CALA. Partners closely with the Director and Continent teams to create a deployment strategy for CALA to maximize adoption. Executes the deployment plans working closely with Continent, Global Deployment teams, Global Technology and continent counterparts to meet defined success measures. Develops and distributes required deployment deliverables (e.g., presentations, job aids, communications, etc.). Identifies, proposes solutions for and manages resolution of issues and risks to OCPMS deployment plan
DTT Technology Measurement and Analytics: Monitors, detects, and manages deployment readiness (OCPMS) and adoption through the change journey. Executes change readiness survey for deployment community
compiles results and applies learnings to OCPMS deployment plans iteratively. Creates a deployment scorecard in partnership to help identify wins and challenges with change adoption. Shares insight and impacts from analytics with senior leaders as well as recommendations to help steer program in the right direction

Fulltime

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

Manager, Operations Finance

The Manager, Operations Finance will collaborate with the Director, Operations F...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

5-7 years of experience in a related hospitality accounting or shared services role
CPA, MBA, or university degree in hospitality, accounting or finance preferred
Multilingual is an asset
Proven leadership skills in a property and/or corporate office environment
Highest level of integrity and transparency, and ethical approach to influence the outcome of situations
Strong interpersonal and relationship-building skills to work with cross-functional teams, negotiate for resources, influence stakeholders, and gain acceptance of and commitment to plans, ideas and initiatives
Ability to work independently, take initiative and use sound judgement
Promotes a continuous learning environment that creates an atmosphere for professional development opportunities
Ability to meet various deadlines in a fast-paced environment
Work in a safe, prudent and organized manner

Job Responsibility

Collaborate with the Director, Operations Finance to Property Finance Business Process Management and outsourcing
Support BPO delivery by one of the regional delivery centers, and global functional process execution and compliance for one of the core accounting functions, with both transactional actuals as well as planning (budgeting and forecasting)
Ensure successful deployment of new properties and new BPO programs
Support the implementation of policy and process, ensuring property teams are leveraging the established Standard Operating Procedures
Assist with ad hoc requests as requested by Senior Management and other stakeholders
Utilize ESOAR approach
eliminate, standardize, optimize, automate, robotize
Maximize the use of standardized tools and templates by the properties
Ensure contracted Statements of Work are being delivered
Monitor and improve KPI’s within the Service Level Agreements

Fulltime

Manager, Operations Finance

The Manager, Operations Finance will collaborate with the Director, Operations F...

Location

Canada , Toronto

Salary:

105000.00 - 115000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

5-7 years of experience in a related hospitality accounting or shared services role
CPA, MBA, or university degree in hospitality, accounting or finance preferred
Multilingual is an asset
Proven leadership skills in a property and/or corporate office environment
Highest level of integrity and transparency, and ethical approach
Strong interpersonal and relationship-building skills
Ability to work independently, take initiative and use sound judgement
Ability to meet various deadlines in a fast-paced environment
Strong oral and written communication skills
Strategic and analytical, with solid business acumen and problem-solving skills

Job Responsibility

Collaborate with the Director, Operations Finance to Property Finance Business Process Management and outsourcing
Support BPO delivery by one of the regional delivery centers, and global functional process execution and compliance for one of the core accounting functions
Ensure successful deployment of new properties and new BPO programs
Support the implementation of policy and process
Assist with ad hoc requests as requested by Senior Management and other stakeholders
Utilize ESOAR approach
eliminate, standardize, optimize, automate, robotize
Maximize the use of standardized tools and templates by the properties
Ensure contracted Statements of Work are being delivered
Monitor and improve KPI’s within the Service Level Agreements

Fulltime

New

Senior Buyer

The Senior Buyer is responsible for sourcing, negotiating, forecast and purchasi...

Location

Canada , Cambridge

Salary:

70000.00 - 80000.00 CAD / Year

Kromet International Inc

Expiration Date

Until further notice

Requirements

5-10+ years of purchasing or procurement experience in manufacturing
Experience in extrusion, metals, plastics, automotive, or industrial manufacturing preferred
Strong negotiation and contract management skills
Knowledge of ERP/MRP systems (SAP, Oracle, Epicor, Plex, or similar)
Strong understanding of inventory management and supply chain principles
Experience purchasing aluminum, resins, industrial chemicals, tooling, or engineered components
Knowledge of ISO quality standards and manufacturing processes
APICS, CPM, or CPSM certification is considered an asset
Ability to work in a fast-paced manufacturing environment with shifting priorities
Excellent communication, organizational, and problem-solving skills

Job Responsibility

Source and procure raw materials and services such as aluminum billets, resins, additives, packaging materials, dies, tooling, machining and maintenance supplies
Develop and execute strategic sourcing initiatives to reduce costs and improve supplier performance
Negotiate pricing, contracts, delivery schedules, payment terms, and service agreements with vendors
Maintain supplier agreements and ensure compliance with company purchasing policies
Ensures that all assigned purchasing orders are processed on time to ensure customer delivery
Provides expediting information to production and maintains information in the system
Maintains current information regarding receiving and expediting on Purchase order
Responsible for returns to vendors and ensure that we receive credits or replacements
Purchases all service to office and production floor supplies as needed
Resolves vendor acknowledgements and invoices against Purchase order price discrepancies

What we offer

Mileage reimbursement
Tuition reimbursement
Vision care
Dental care
Life insurance
Employee assistance program
Disability insurance
RRSP match
Casual dress
Extended health care

Fulltime

New

Instructor, University Studies (Biology: Anatomy & Physiology)

Keyano College’s University Studies Department is currently seeking a Contract I...

Location

Canada , Fort McMurray

Salary:

Not provided

Keyano College

Expiration Date

Until further notice

Requirements

Minimum: Master’s degree in Biology, Anatomy & Physiology, Human Physiology, Biomedical Sciences, Health Sciences, or a closely related field.
Strong foundational knowledge across: Human anatomy (systemic and regional)
Human physiology (cellular to systemic)
Homeostasis and regulatory mechanisms
Basic pathology concepts
Demonstrated experience teaching first-year undergraduate A&P or related courses.
Proficient with the use of learning technologies
Excellent classroom management and instructional skills
Demonstrated excellent communication, planning, time management, and organizational skills
Dependable and resourceful team member with a proven track record of managing multiple competing priorities with a calm professional approach

Job Responsibility

Primarily teach their specific courses across the curriculum
Maintaining office hours and student mentorship/engagement
Maintaining professional competence and knowledge of subject matter

New

Interim Management Accountant

This opportunity is with a medium-sized organisation operating in the industrial...

Location

United Kingdom , Livingston

Salary:

40000.00 - 45000.00 GBP / Year

Michael Page

Expiration Date

Until further notice

Requirements

A professional accounting qualification (e.g., ACCA, CIMA, or equivalent) or Qualified By Experience
Proven experience in accounting and finance within the industrial/manufacturing industry
Strong technical skills with financial systems and reporting tools
Excellent problem-solving abilities and attention to detail
The ability to work independently and manage multiple priorities effectively
Strong communication skills to liaise with internal and external stakeholders
A proactive approach to identifying and implementing process improvements

Job Responsibility

Prepare and analyse financial reports to support management decisions
Oversee month-end and year-end financial close processes
Ensure compliance with financial regulations and internal policies
Monitor and manage budgets, forecasts, and cash flow projections
Provide financial insights to support strategic planning and operational improvements
Collaborate with internal teams to ensure accurate financial data reporting
Identify and implement process improvements within the finance function
Support audits and liaise with external stakeholders as required

What we offer

Competitive rate between £40,000 - £45,000, depending on experience
Temporary opportunity to work in a reputable industrial/manufacturing organisation
Chance to contribute to impactful financial decision-making processes
Work in a convenient location in Livingston with a supportive team

Fulltime

New

Instructor, University Studies (Psychology)

Location

Canada , Fort McMurray

Salary:

Not provided

Keyano College

Expiration Date

Until further notice

Requirements

Minimum Master’s of Arts & Humanities or a related field
Minimum of 2 years cumulative post-secondary teaching experience
Proficient with the use of learning technologies
Excellent classroom management and instructional skills
Demonstrated excellent communication, planning, time management, and organizational skills
Dependable and resourceful team member with a proven track record of managing multiple competing priorities with a calm professional approach
Commitment to inclusion and diversity

Job Responsibility

Primarily teach their specific courses across the curriculum
Maintaining office hours and student mentorship/engagement
Maintaining professional competence and knowledge of subject matter

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Senior Manager, Hotel IT Service Excellence, Americas

Job Description

Job Responsibility

Requirements

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