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The Sr. Manager, Hotel Integration – Distribution Launch is a critical role responsible for the managing and guidance of our franchisees on the collection, validation and transmittal of vital property specific on-boarding details for all new properties. He/she will be the liaison and trainer coordinating all critical functions needed to successfully launch approximately 70 new properties annually on centralized distribution systems including Wyndham Reservation systems, Global Distribution Systems, Online Travel Agencies, and various other channels.
Job Responsibility:
Manage and guide new owners in maximizing their revenue potential by developing and establishing strategies while ensuring the complete and accurate submission of property datapacks
Maintaining high quality of property information by validating, market research and review of property information on existing distribution channels
Collaborate with new owners to develop and execute successful strategic goals to maximizing their potential to become successful
Lead a successful launch in all distribution channels throughout the onboarding process to enhance revenue potential
Accomplish objectives set by leaders by ensuring established processes are deployed and in place for measuring success and franchisee satisfaction
Mitigate and solve escalations as it relates to channel visibility
Research and assign hotel names for all Wyndham properties in accordance with brand standards and legal requirements
Lead special projects or initiatives assigned by the leadership of Hotel Integration
Collaborate with director to establish strategic goals
Play a pivotal role in team leadership by monitoring department tasks, mentoring teammates, and creating a positive work environment
Taking a lead role in the effort to assist Hotel Integration department heads in the planning and forecasting processes and special project needs
Work closely with Franchise Operations to collaborate and coordinate reporting efforts and joint initiatives.
Requirements:
Bachelor’s degree in relevant field
Minimum of 3 years in a leadership role with direct reports
Minimum 5 years’ experience in hotel industry (GM, AGM, DOS, Front Office Management)
Familiarity with hospitality or franchise operations
Proficient in the use of automated systems, pc and software programs including: Microsoft word, Excel, and PowerPoint
Experience with Salesforce is a plus
1-2 years Revenue Management experience preferred
Experience in driving process improvement initiatives
Demonstrated success in hospitality operations and/or business management.
Nice to have:
Experience with Salesforce is a plus
1-2 years Revenue Management experience preferred.
What we offer:
Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time
Incentive payment pursuant to the Annual Incentive Plan with a 15% annual target.
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