Senior Manager, GTM Operations Job at Patreon (San Francisco)

Senior GTM Operations Manager

The Senior GTM Operations Manager role is focused on optimizing functional flows...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience within a Commercial or Revenue Operations role (combination of: commercial, technology admin, consulting, analyst, operations roles)
Track record of optimizing and scaling ways of working in commercial teams, improving processes and driving adoption of resources
Strong project management skills and have a proven record of project rollout
You are a strong communicator, skilled at stakeholder influence and management
You have strong knowledge in technology product functionalities and best practices (Salesforce, Clay, Gong, Marketo, Sales Nav, etc.)
You are a team player who puts winning before ego
you’re equally comfortable coming up with great ideas as you are supporting the implementation of others’ ideas
Experience in leading complex programs and projects from start to end simultaneously while navigating multiple stakeholder groups
You have learning development expertise that translates into boosting the business’ understanding of processes

Job Responsibility

Provide strategic recommendations to drive improvements in ways of working and overall process optimization across commercial functions
Accountable on Roadmap Execution and manage yearly prioritization
Collaborate closely with key stakeholders (end-users and team leads) to gain insights into their needs and challenges around ways of working to effectively scale best practices, fostering mutual understanding and empowerment
Be the voice of the commercial function within Revenue Operations
You will be responsible for ensuring that workflows match the needs of the end-user, data, quality and speed goals
Analyze process gaps and validate these against the end-user experience in the function
Collaborate the Revenue Operations Technology team to translate process gaps into scalable solutions
Collaboration with Regional RevOps leads to gaining insights into regional needs and challenges around ways of working, fostering mutual understanding and empowerment
Support the Regional RevOps Leads in driving adoption of the operational workflows in the market
Support the Digital Enablement manager in creating adoption programs based on enablement best practices

Fulltime

Gtm Strategy & Operations Senior Manager

As a member of Zip’s GTM Strategy & Operations team, you’ll be a key partner to ...

Location

United States , San Francisco; New York City

Salary:

170000.00 - 230000.00 USD / Year

Zip

Expiration Date

Until further notice

Requirements

8+ years of experience in sales strategy, revenue operations, consulting, investing, or a similar high-performance environment
Strong analytical and modeling skills - fluent in Excel/Sheets and can write SQL or are willing to learn
Deep understanding of go-to-market motions and SaaS business models, with battle-tested views on comp, funnel metrics, over-assignment, and enrichment
Experience working closely with GTM systems like Salesforce, Outreach, Clari, and Gong
Excellent written and verbal communication - can structure thinking clearly, write concise memos, and present to executives with confidence
Attention to detail - go deep on problems, sweat the edge cases, and set the quality bar high
High bias for action - move fast, think in tradeoffs, and find a way forward when others see blockers
Technically inclined - not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems
A collaborative mindset - opinionated but open to all perspectives, and know how to drive alignment across stakeholders
A proven operator - managed large, ambiguous projects that required both strategic thinking and tactical execution

Job Responsibility

Own GTM operations for a business unit: Lead day-to-day operations and long-term planning for one or more sales segments, including territory design, comp plans, sales metrics, reporting, and 'whatever it takes'
Act as a strategic thought partner: Be the go-to partner for sales leadership and execs - whether it’s solving complex problems, framing key decisions, or bringing structure to ambiguity
Drive GTM cadence and accountability: Run the operating rhythm - owning pipeline reviews, forecast calls, QBRs, and leadership syncs. You’ll push velocity, track outcomes, and ensure every meeting drives impact
Lead cross-functional execution: Work across Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams
Build with data: Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth
Own special projects: From compensation design to rep productivity modeling to account segmentation - you’ll own critical, high-impact workstreams that move the business forward

What we offer

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners for SF or NY employees
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

Fulltime

Senior Manager, Revenue Strategy & Operations (Korea GTM)

The Strategy & Operations Manager, South Korea is a pivotal role that will work ...

Location

South Korea , Seoul

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

5+ years of experience in strategy and/or operations roles — for example, top‑tier strategy/management consulting or in‑house strategy / operations in high‑growth technology, fintech or financial services companies
Strategic and analytical problem solver with a track record of structuring ambiguous problems, running rigorous analysis (quantitative and qualitative) and turning insights into clear recommendations and execution plans
Strong project and stakeholder management skills, with experience working in international teams and across multiple time zones, balancing inputs from commercial, product, operations, risk and regional leadership
Language: Fluent Korean and business-level English, with the ability to synthesise and communicate complex ideas in a simple, compelling way — both in writing and verbally
High ownership and bias to action — you are a self‑starter who can independently identify, prioritise and execute on the highest‑impact opportunities, and you are comfortable rolling up your sleeves to get things done in a fast‑moving environment
Commercial acumen, including comfort working with revenue, cost and profitability drivers, and supporting go‑to‑market initiatives or commercial proposals
Excellent communication and collaboration skills, with experience working with people at all levels and across cultures, and influencing decisions without direct authority
Education: Bachelor’s degree or equivalent practical experience.

Job Responsibility

Shape South Korea market strategy
Lead go-to-market execution
Partner on customer onboarding and operations
Localise and scale core processes
Drive product–market fit in Korea
Run high-quality analysis and decision support
Own cross-functional projects end to end

Fulltime

Senior Manager, GTM Strategy & Ops

As Senior Manager, Commercial & Customer Operations at Mews, you will own the st...

Location

United States , New York

Salary:

Not provided

Mews

Expiration Date

Until further notice

Requirements

5+ years in Sales Ops, CS Ops, Commercial Ops, or Revenue Ops in a SaaS business, ideally multi-region or multi-product
2+ years of people management experience, including leading high-performing teams and coaching individuals to develop new skills and capabilities
Strong background in financial modeling, revenue analytics, and forecasting
Experience influencing stakeholders from C-suite to frontline managers
Salesforce CRM knowledge
Exceptional work ethic and throughput, rapid learning ability, strong attention to detail, high ownership, and a clear bias for action
High integrity: acts ethically, builds trust, and consistently follows through
Seeking a career-defining role with meaningful responsibility and strong opportunities for personal and professional growth

Job Responsibility

Own the bottoms-up GTM revenue and capacity models across regions and segments, new business, renewals, and expansion, and product lines (SaaS + Payments)
Define, analyze and continuously refine pipeline coverage expectations, productivity and ramp assumptions, attach-rate targets, and time-to-payments assumptions
Act as the single point of accountability for GTM financial targets
Establish tight operating rhythms with Sales, CS, MKT and FP&A to review assumptions, leading indicators, and risks
Continuously compare actuals against GTM financial targets and provide the Commercial and Customer Success teams with actionable insights to inform intra-month, quarter and year decision
Leading the development of data-driven processes, including target account selection and ICP (Ideal Customer Profile) identification for individual product lines
Collaborating with the GTM Analytics to ensure reporting frameworks are robust
Own the business logic for territories & segmentation, pipeline coverage & forecasting logic, compensation strategy, customer hierarchies & credit logic, renewals & expansion rules, CS motions & workflows (strategy layer), and product packages & SKUs
Co-own the end-to-end post-sale customer journey
Design and implement scalable processes that reduce time-to-payments, improve retention, and unlock expansion

What we offer

Participation in our company share program
Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
Unlimited paid holiday
Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
Relocation options available after 1 year
Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
Flexible, hybrid working options
One-off home office setup budget
Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
Regional healthcare coverage

Fulltime

Gtm Operations Manager

We’re looking for a GTM Operations Manager to join the GTM Strategy & Programs t...

Location

Amsterdam; Berlin; Lisbon; London; Madrid

Salary:

Not provided

Pleo

Expiration Date

Until further notice

Requirements

5–10 years’ experience in Revenue Operations, GTM Strategy, GTM Operations, or similar roles within a SaaS or high-growth B2B environment
Strong understanding of B2B SaaS GTM models and customer lifecycle management
Hands-on experience building and scaling GTM systems, workflows, and automation
Proven ability to use data and analytics to build root-cause business cases, inform decisions, and driven outcomes
Experience running high-velocity, targeted GTM initiatives, with or without AI-powered tooling
Comfort working across strategy and execution - from high-level design to hands-on build and program management
Very strong stakeholder management and cross-functional communication skills
Ability to build rigorous, well-structured business cases to influence senior leadership
A builder mindset with high ownership, agency, and bias toward action

Job Responsibility

Diagnose & design: Identify root-cause friction points and inefficiencies across the customer journey using data, customer insight, and commercial context
Originate and shape GTM initiatives that improve customer experience, retention, expansion, and revenue efficiency
Build clear, data-backed business cases to influence prioritisation and decision-making
Build & experiment: Design and run GTM experiments across processes, tooling, operating models, and AI-driven approaches
Define, track, and analyse key GTM and Customer Success metrics (e.g. retention, expansion, health scores, time-to-value)
Build dashboards and reporting that turn complex data into actionable insights
Scale, enable & lead: Design and implement scalable operating models for GTM success, primarily in Customer Success with broader GTM scope
Evolve the GTM technology stack with Commercial IT, including automation and orchestration layers
Leverage AI and automation to improve consistency, responsiveness, and scalability across customer-facing workflows
Develop automated GTM processes and campaigns to support: Revenue retention and churn reduction

What we offer

Your own Pleo card (no more out-of-pocket spending!)
Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
We offer 25 days of holiday + your public holidays
Option to purchase 5 additional days of holiday through a salary sacrifice
We use MyndUp to give our employees access to free mental health and well-being support
Paid parental leave

Senior Manager - GTM and Props

As a Senior Propositions Manager, you will lead the strategic thinking and execu...

Location

United Kingdom , London; Birmingham; Bristol; Manchester; Glasgow; Belfast

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Proven experience in propositions management, product marketing, commercial strategy, or a closely related commercial role
Skilled in creating compelling value propositions that clearly articulate unique benefits and differentiate effectively in the market, addressing specific customer needs and market gaps
Strong presentation and communication skills to articulate propositions, engage stakeholders, and deliver persuasive pitches
ability to adapt your style to different audiences
Stakeholder management skills with ability to collaborate across functions (e.g. commercial strategy, product, marketing, sales, finance, digital) and influence senior stakeholders
Proficiency in conducting market research and analysis to identify customer needs, market trends, and competitive dynamics
Solid understanding of the vertical market segments (Retail, Finance, Local Government & Health), how these markets operate, and factors affecting their economics

Job Responsibility

Define and own the propositions strategy for Vertical propositions across Retail, Finance, Local Government & Health, understanding customer needs, market position, competitors, and trends
Identify ways to improve, simplify, and amplify existing vertical propositions, and build new propositions that differentiate and help us win in the market
Manage the full lifecycle of propositions from ideation to retirement, optimise the portfolio, and steer delivery of the propositions roadmap with cross-functional partners including COO, Digital, and Commercial Strategy
Be accountable for successfully launching new propositions and solutions, creating and executing the GTM roadmap with the Business Planning team, and driving sales and customer adoption
Lead and mentor the propositions team, whilst driving thought leadership and collaboration across matrixed teams to deliver outcomes for the role

What we offer

15% on target bonus
Health Care
Car Allowance
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
25 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities

Fulltime

Senior Manager, Support Operations

As Senior Manager of Support Operations at Mews, you will own the systems and pr...

Location

Salary:

71000.00 - 120000.00 EUR / Year

Mews

Expiration Date

Until further notice

Requirements

Strong background in process optimization and analytics, including Lean Six Sigma or Agile methodologies
Advanced skills in SQL, Python and data visualisation tools such as Tableau, Looker or GCP
Hands-on experience with AI-driven automation, API integrations and workflow automation tooling
Proven ability to manage relationships across global teams and senior leadership, and keep stakeholders aligned on complex initiatives
Strong execution skills with a track record of leading process improvement projects end to end

Job Responsibility

Business Analysis and Process Optimization: Gather and document business requirements, process flows and functional specifications
Own workflow and routing governance
Drive process standardisation
Conduct gap analysis to identify inefficiencies
Develop and present business cases for proposed process changes
Work closely with data analysts
Use support analytics to assess performance metrics
Process Automation and AI Integration: Take direct ownership of automation efforts
Use a data-driven approach to identify where automation will have the greatest impact
Lead business process reengineering initiatives

What we offer

Participation in company share program
Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary)
Unlimited paid holiday
Work from anywhere (Workation policy)
Relocation options available after 1 year
Monthly 'EDGE' time
Flexible, hybrid working options
One-off home office setup budget
Monthly working-from-home and healthcare allowances

Senior Merchant Operations Manager, Retail Integrations & Aggregators

Grocery & Retail is a fast-growing startup within Uber that enables consumers to...

Location

United States , Chicago; New York; San Francisco

Salary:

118000.00 - 145500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of professional experience in a related field (GTM strategy, analytics, tech, operations)
Proficiency within Excel/Google Sheets
Proficiency within SQL
Bachelor's degree

Job Responsibility

Operational Ownership of Aggregator Integrations: Own end-to-end operational workflows post-partnership (i.e., account creation, storefront configuration, and integration QA)
Ensure integration processes are scalable, reliable, and fast to deploy for new merchants
Operational Insights & Tooling: Build dashboards and tracking to monitor merchant and aggregator performance
Use data and field insights to identify friction and drive improvements
Merchant Performance & Growth via Aggregators: Maximize GMV and merchant success from aggregator channels
Identify and drive improvements in conversion, uptime, menu quality, and order flow
Speed to Launch: Reduce time to get new merchants live via integrations
Build repeatable processes to accelerate onboarding at scale
Cross-Functional Execution: Partner with Product, Business Development, and Integrations teams to translate partnership agreements into operational reality
Act as the operational lead ensuring clean handoffs from partnership through execution

What we offer

Bonus program
Equity award
401(k) plan
Various benefits

Fulltime

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Senior Manager, GTM Operations

Job Description

Job Responsibility

Requirements

What we offer

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