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Senior Manager Global Payroll

United States, Austin · Job Posted March 20, 2026
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Job Description

As the Sr. Manager, Global Payroll, you will be the strategic operational lead for our global payroll function. Reporting to our Director of Accounting, you will own the end-to-end payroll lifecycle for a high-growth, global workforce of over 1,000 employees. Your mission is to evolve our payroll department from a functional necessity into a world-class center of excellence, ensuring flawless execution across the US, Canada, EMEA, and APAC.

Job Responsibility

  • Oversee all aspects of Dialpad’s global payroll, ensuring 100% accuracy, timeliness, and compliance with local labor laws and statutory requirements
  • Serve as the subject matter expert and final escalation point for all payroll issues
  • Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally
  • Ensure strict compliance with all federal, state, and local payroll tax regulations and labor laws in the US, and all equivalent statutory requirements in international jurisdictions
  • Develop, implement, and maintain SOX-compliant internal controls, documentation, and governance frameworks for all global payroll processes to ensure audit and IPO readiness
  • Manage and/or support payroll-related audits
  • Oversee tax registrations, amendments, and adjustments globally
  • Collaborate closely with cross-functional teams to streamline end-to-end payroll processes and data integration, and troubleshoot complex issues
  • Own the month-end close activities for payroll
  • Drive strategic initiatives such as payroll system operational and reporting upgrades, workflow automation, and expansion into new countries/entities
  • Embrace and lead AI transformation within the Payroll organization
  • Lead a high-performing team of payroll specialists

Requirements

  • 10+ years of experience in payroll management
  • At least 5 years in a leadership role managing global payroll operations
  • Strong proficiency with Workday Payroll software (3+ years) is required
  • Expertise in US multi-state tax regulations and labor laws
  • Solid understanding of international practices (specifically Canada, EMEA, and APAC)
  • Proven experience in managing and developing high-performing teams
  • Strong analytical and problem-solving skills
  • Keen attention to detail
  • Excellent communication and interpersonal skills
  • Proven experience in public or pre-IPO environments with a strong command of SOX controls and IPO readiness preferred
  • Advanced Excel skills (VLOOKUPs, pivot tables, complex formulas)
  • Ability to translate raw data into actionable financial insights
  • Strong working knowledge of the payroll implications for equity-based compensation
  • A track record of successfully managing and scaling teams in a fast-paced, high-growth setting

What we offer

  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Certified Great Place to Work

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