CrawlJobs Logo

Senior Manager, Global Network & Infrastructure Operations

axon.com Logo

Axon

Location Icon

Location:
United States , Boston or Scottsdale

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

137250.00 - 219600.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Senior Manager, Infrastructure will lead a multi-site infrastructure organization responsible for the reliability, performance, and evolution of Axon’s corporate network and core infrastructure services across hub offices and key sites. This leader will set and deliver service-level objectives—including 99.9% Wi-Fi uptime for RTO hub offices—and will build the operational discipline and observability needed to detect issues early, restore service quickly, and prevent repeat incidents.

Job Responsibility:

  • Lead, mentor, and scale a high-performing Infrastructure team
  • Translate business needs into a clear infrastructure roadmap
  • Establish a culture of end-to-end ownership
  • Own stability and standards across Axon’s current stack
  • Deliver an explicit reliability target of 99.9% uptime for RTO hub office Network and Wi-Fi
  • Build and execute a wireless performance program
  • Modernize observability by implementing and operationalizing monitoring tools
  • Bring order to an existing monitoring ecosystem
  • Establish and enforce operational excellence
  • Own multi-site vendor and circuit lifecycle management
  • Partner with Finance/Procurement to ensure billing accuracy
  • Manage vendor performance
  • Partner closely with IT Support, Client Engineering/Collaboration, Security, Facilities/Workplace, and Manufacturing/Operations

Requirements:

  • 10–12+ years in enterprise infrastructure/networking
  • 4+ years leading teams (hiring, coaching, performance management)
  • Proven track record operating multi-site environments with high availability expectations
  • Strong incident leadership and operational maturity
  • Wireless & RF expertise
  • Strong working knowledge of Aruba Central, Aruba switching, Cisco SD-WAN, Palo Alto ION
  • Experience supporting hybrid environments spanning on-prem infrastructure and cloud dependencies
  • Monitoring/observability experience—ideally implementing platforms like Dynatrace
  • Strong communication and executive presence
  • Passion for Axon’s mission

Nice to have:

  • Experience delivering explicit service targets like 99.9% uptime for employee-facing services
  • Experience with user experience monitoring such as Aruba UXI
  • Experience supporting manufacturing/warehouse sites or mission-critical multi-site operations
  • Familiarity with ITSM practices and tools for incident/problem/change management
What we offer:
  • Competitive salary and 401(k) with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, and Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Axon - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager, Global Network & Infrastructure Operations

Senior Network Manager

Senior Network Manager position covering Agent Bank Relationships on behalf of C...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS degree plus experience in the international securities industry (in Network Management, Securities/Custody Operations, Custody/Clearance Sales or Relationship Management)
  • Good working knowledge of the securities settlement process & custody operations, cash management/services, foreign exchange, payments and derivatives (including futures)
  • Experience with managing bank relationships, fee negotiation, account opening, documentation & the corresponding regulatory considerations
  • Highly motivated, able to work independently, self-starter, able to prioritize
  • Experience within large scale, cross-business projects
  • Project management skills and ability to multi-task
  • Strong oral and written communication skills
  • Experience with facilitating large change initiatives
  • Experience working within a large global matrix organization structure
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Manage Banks and Custodian Bank Relationships globally on behalf of the Citi Markets businesses
  • Establishment of the bank/custody account infrastructure required to support various Markets businesses
  • Conduct RfP's to identify and assess ability of bank/custodian to support activity in scope
  • Consult businesses and other interested parties on market practices and capabilities
  • Negotiate fees and manage service levels to ensure best pricing and service for the Firm
  • Negotiation of and completion of documentation (SLAs, BCP and Legal Agreements)
  • Conduct formal Due Diligence on the agent banks in accordance with relevant regulatory requirements
  • Ensure Accounts are maintained in accordance with relevant regulatory requirements
  • Act as a senior escalation point within Citi and the Relationship team with respect to Agent Management
  • Manage or actively participate in various projects involving the Network Management team
What we offer
What we offer
  • Competitive base salary (annually reviewed)
  • Discretional annual performance related bonus
  • Generous holiday allowance starting at 27 days plus bank holidays
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to learning and development resources
  • Fulltime
Read More
Arrow Right

D&T Senior Program Manager - Networks

The Snr. Programme Manager is responsible for managing and overseeing complex IT...
Location
Location
Salary
Salary:
Not provided
aramex.com Logo
Aramex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A university degree in Management Information Systems, computer Science or related field is essential
  • Minimum 12–15 years of experience in IT
  • At least 9–11 years in leading complex, multinational network and infrastructure projects
  • Experience in: Global SD-WAN rollouts and ISP consolidation
  • Network segmentation and security zone implementations
  • On-prem to cloud network transformation across hybrid environments (Azure, AWS, OCI)
  • Strong understanding of network governance, performance management (NPM/APM), cloud connectivity models (VPN/Direct Connect/ExpressRoute), and high availability designs
  • Strong understanding of IT Governance, processes, and methodologies – waterfall and agile methodologies and qualifications
  • Excellent leadership, communication, and analytical skills
  • Excellent Knowledge of performance evaluation techniques and key metrics
Job Responsibility
Job Responsibility
  • Manage and oversee complex IT projects from inception to completion
  • Ensure projects are delivered on time, within budget, and to the specified quality standards
  • Strategic planning, resource allocation, risk management
  • Lead IT project teams to achieve project goals
  • Maintain strong communication with stakeholders
  • Manage project budgets
  • Ensure compliance with relevant regulations and quality standards
  • Monitor project performance
  • Implement continuous improvement practices
  • Document all project activities
Read More
Arrow Right

Senior Manager, Performance AI/ML Network Deployment Engineering

The Senior Manager, DC GPU Advanced Forward Deployment and Systems Engineering i...
Location
Location
United States , Santa Clara
Salary
Salary:
210400.00 - 315600.00 USD / Year
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expertise in networking and performance optimization for large-scale AI/ML networks, including network, compute, storage cluster design, modelling, analytics, performance tuning, convergence, scalability improvements
  • Prefer candidates with solid, hands-on expertise in at least one or more of 3 domains, namely compute, network, storage
  • Experience in working with large customers such as Cloud Service Providers and global enterprise customers
  • Proven leadership in engaging customers with diverse technical disciplines in avenues such as Proof of Concept, Competitive evaluations, Early Field Trials etc
  • Direct experience in working with large customers and can operate with sense of urgency, own the problems and resolve it
  • Demonstrated leadership in network architecture, hands on experience in RoCEv2 Design, VXLAN-EVPN, BGP, and Lossless Fabrics
  • Proven ability to influence design and technology roadmaps, leveraging a deep understanding of datacenter products and market trends
  • Extensive hands-on Network deployment expertise and proven track record of delivering large projects on time. Cisco, Juniper or Arista experience is preferred
  • Direct, co-development/deployment experience in working with strategic customers/partners in bringing solutions to market
  • Excellent communication level from engineer to mid-management to C-level of audience
Job Responsibility
Job Responsibility
  • Collaborate with strategic customers on scalable designs involving compute, networking, storage environment, work with industry partners, Internal teams to accelerate the deployment, adoption of various AI/ML models
  • Engage system-level triage and at-scale debug of complex issues across hardware, firmware, and software, ensuring rapid resolution and system reliability
  • Drive the ramp of Instinct-based large scale AI datacenter infrastructure based on NPI base platform hardware with ROCm, scaling up to pod and cluster level, leveraging the best in network architecture for AI/ML workloads
  • Enhance tools and methodologies for large-scale deployments to meet customer uptime goals and exceed performance expectations
  • Engage with clients to deeply understand their technical needs, ensuring their satisfaction with tailored solutions that leverage your past experience in strategic customer engagements and architectural wins
  • Provide domain specific knowledge to other groups at AMD, share the lessons learnt to drive continuous improvement
  • Engage with AMD product groups to drive resolution of application and customer issues
  • Develop and present training materials to internal audiences, at customer venues, and at industry conferences
Read More
Arrow Right

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's/University degree, Master's degree preferred
  • Extensive related experience including cash management and payments product expertise
  • Digital Assets domain expertise
  • Technical experience
  • Excellent communication skills
  • Senior stakeholder relationship management skills (internal and external)
  • Experience in the Digital Assets/blockchain space is a distinct advantage
  • Demonstrated experience in Product Management and/or Product Development discipline
  • Outstanding strategic, analytical, and critical thinking skills
  • Strong leadership and team building skills
Job Responsibility
Job Responsibility
  • Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
  • Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
  • Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
  • Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
  • Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
  • Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
  • Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
  • Support the development and execution of the digital asset strategy
  • Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
  • Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • Discretional annual performance related bonus
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Fulltime
Read More
Arrow Right

Senior Network Engineer

As part of the Network, Identity, and Security Team, you’ll be supporting and ma...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years working with converged Corporate and Campus networks, with an understanding of routing/switching, WLAN, WAN, security and Cloud networks
  • 5+ years of hands-on experience in WiFi technology, RF Design, RF Survey/Engineering and RF troubleshooting skills with experience in protocols and authentication mechanisms.(802.11ac/ax, WPA/WPA2/WPA3, 802.1X, EAP-TLS etc.)
  • Expert-level deployment and support experience with Cisco Wireless, Cisco ISE, Cisco DNA, Cisco Spaces and Ekahau Wireless survey
  • 5+ years of hands-on experience with Juniper infrastructure (SRX Firewalls and Junos Space)
  • Experienced in supporting and troubleshooting remote access solutions such as Cisco Anyconnect
  • Periodic on-call duties to provide Network support, incident management and troubleshooting
  • Solid understanding of network protocols and concepts such as OSPF, BGP, STP, IPSEC, VSS
  • Greenfield office network deployment experience
  • Experience in designing and supporting zero-trust security infrastructure
  • Experience with automation and tooling Python/Ansible/Bash/Git
Job Responsibility
Job Responsibility
  • Design and Optimize the global wireless infrastructure
  • Perform network maintenance and system upgrades including firmware, patches, hotfixes, and security configurations
  • Working on new Atlassian office network build and retrofit
  • Enhancing the Zero Trust network suite
  • Day-to-day operations of the Atlassian enterprise network
  • Fulltime
Read More
Arrow Right

Senior Network Engineer

Our client is a leading FinTech organization dedicated to driving innovation, se...
Location
Location
Cyprus
Salary
Salary:
Not provided
https://gitmax.com/ Logo
Gitmax
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong expertise in Cisco campus & data center networks (including EVPN)
  • Advanced Routing & Switching: BGP, OSPF, EIGRP
  • Experience with QoS and Multicast networking
  • Expertise in Cisco & FortiGate security solutions (Firewalls, IPS/IDS, VPNs)
  • Experience with web proxies, load balancers, WAN optimization
  • Cloud Networking Expertise (AWS, GCP)
  • Hands-on experience with network automation & scripting: Python, REST/Postman, Netbox, Ansible, Bash, GIT, Terraform
  • Experience with NFV, SDN, and SD-WAN technologies
  • Strong experience with monitoring tools (Zabbix, Kibana)
  • Solid understanding of Windows/UNIX, Active Directory (AD), LDAP
Job Responsibility
Job Responsibility
  • Design, implement, and maintain a global network and security infrastructure ensuring high performance, scalability, and security
  • Act as a network architect, ensuring best practices in network and security design
  • Provide operational support for enterprise-wide network and security solutions
  • Optimize network performance by collaborating with carriers and external vendors
  • Lead and manage network-related projects, ensuring on-time delivery, risk assessment, and budget management
  • Develop and maintain technical documentation and provide training for support teams
  • Implement and manage network automation tools to improve efficiency.
What we offer
What we offer
  • Competitive Compensation & Benefits
  • 21 days of paid holidays + 10 additional days for national holidays
  • Flexible remote work (GMT+8 Time Zone)
  • Career growth opportunities with cutting-edge training & development programs
  • Global work environment with a diverse, talented team
  • Referral Bonus Program.
  • Fulltime
Read More
Arrow Right

Senior Information Technology Manager

Strategic and visionary Senior Information Technology Manager to lead and overse...
Location
Location
United States , Lexington-fayette
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related discipline
  • 7+ years of IT management experience
  • Demonstrated expertise in enterprise IT infrastructure, cloud services, and cybersecurity
  • Familiarity with hybrid cloud environments (such as Azure) and business applications like ERP, CRM, O365, and data analytics tools (e.g., Netsuite, Salesforce)
  • Strong project, change management, and process improvement skills
  • Exceptional communication skills across verbal, written, and presentation mediums
  • Ability to translate complex technical concepts for business audiences
  • Strategic and tactical thinker, able to articulate a vision and inspire teams
  • Decisive, resilient, and committed to continuous learning
Job Responsibility
Job Responsibility
  • Collaborate with senior leadership to develop and execute IT strategies that drive innovation and support long-term business goals
  • Manage enterprise-wide systems, networks, and applications, ensuring high availability, reliability, and performance
  • Proactively implement controls to address evolving cybersecurity threats and ensure compliance with relevant standards
  • Work cross-functionally to identify and deliver technology-driven process improvements
  • Lead, mentor, and support the IT team including infrastructure, support, and systems administration
  • Provide direct oversight of global IT operations, ensuring alignment with overall standards and strategies
  • Maintain strong relationships with international partners and ensure consistency in IT governance
  • Manage vendor relationships, contracts, and service-level agreements
  • Optimize IT budgets, forecasts, and resource allocation
  • Establish and enforce IT policies, procedures, and best practices organization-wide
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right

Senior Workforce Manager

We are looking for a strategic Senior Workforce Manager - WFM for our Customer O...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
yokoy.io Logo
Yokoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience with workforce management and customer care operations projects such as improvement of efficiency, quality, costs etc. including experience with outsourced service providers. Ideally from a global BPO environment
  • Strong understanding of WFM principles and the functionalities of the common WFM tools in the market like IEX, Calabrio, Verint, Amazon connect, Zendesk, Avaya, data suites like Looker, Tableau, etc.
  • Demonstrated knowledge of customer experience tools and systems including best practices
  • Strong business acumen with an ability to understand the direction and goals of the business
  • Strong analytical background - 7 Quality tools, SPC, Hypothesis Testing, Regression Analysis
  • Strong understanding of forecasting, planning, scheduling and real-time management methodologies
  • Ability to work independently, anticipate problems and suggest solutions
  • Ability to communicate effectively, influence and drive change while building rapport and credibility quickly with all levels in the organisation
  • Fluent written and verbal communication in English
Job Responsibility
Job Responsibility
  • Optimize and manage our workforce management framework, including implementation of both short- and long-term forecasting, capacity planning and budget for the global footprint of Customer Care. You will take full ownership of the network on Workforce Management across all the outsources partners
  • Optimize Planning to execute short- and long term projects, to ensure we are in line with the company growth, Gross Margin, Cost per Booking and Cost to Serve metrics. You will take ownership of all WFM areas
  • Identify the best billing and operating model for our various lines of businesses to optimise performance and reduce wastage, and to optimize for the seasonality factors and reduce operational effort of the in-house WFM team
  • Perform quantitative analysis of key process indicators (Demand Drivers, Contact Ratio, CSAT and other metrics) and build business cases to improve Customer Journey and lead comprehensive execution plans for supporting customer experience improvement initiatives. To succeed, you will work with a variety of internal stakeholders, including Marketing & Product
  • Partner with cross-functional teams to solve problems, ensure productive communication and implementation of processes, and to build a strong operational infrastructure globally
  • To succeed, you will work closely with our Strategic Finance, Customer Care Operations, Product and external providers to make sure we provide a 7-star experience at optimal cost while accommodating our growth
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy