Senior Manager, Global GSI Programs & Operations

• Lead multiple high-priority strategic GSI partner programs from concept through execution
• Build scalable program frameworks, success metrics, governance models, and execution plans
• Partner with leadership to identify strategic opportunities, operational gaps, and process improvement initiatives
• Drive program accountability, milestone tracking, and executive visibility across initiatives
• Support partner sales cadence activities including pipeline reviews, governance calls, forecast discussions, and business planning sessions
• Develop operational dashboards, metrics, and reporting to provide visibility into business performance
• Analyze pipeline, partner, and program performance data to generate actionable business insights
• Partner with Finance and Sales leadership to improve planning rigor, forecasting, and investment prioritization
• Act as a central connector across Sales, Product, Marketing, Finance, Operations, and Business Units
• Drive alignment across cross-functional stakeholders to ensure timely execution of key deliverables
• Facilitate operational decision-making by surfacing risks, dependencies, and recommendations
• Help remove organizational blockers that slow execution
• Create high-quality executive presentations, strategic business reviews, QBR materials, and internal communications
• Translate complex data and business concepts into compelling, executive-ready narratives
• Develop visually effective slides, dashboards, and documents that support decision-making
• Support leadership messaging for internal and external audiences
• Leverage AI-enabled tools to improve productivity, automate workflows, accelerate analysis, and enhance business planning
• Identify opportunities to integrate AI into reporting, presentation creation, data synthesis, and operational processes
• Drive adoption of modern tools and automation that improve organizational efficiency and decision quality
• Serve as a trusted local operational partner and extension of the CVP in Austin
• Build strong relationships across leadership and partner teams to improve collaboration and execution
• Influence without direct authority by building trust, credibility, and alignment across the organization
• Provide operational leverage that enables the CVP to focus on strategic priorities

• Strong program and project leadership experience
• Deep understanding of partnership ecosystems including GSIs, ISVs, and/or Systems Integrators
• Deep experience in sales operations, business operations, strategic planning, or partner program management within large technology organizations
• Builder mentality with the ability to create frameworks, processes, and operating models from scratch
• Strong business acumen and understanding of partner and sales motions, pipeline management, and governance rhythms
• Ability to independently identify problems, propose solutions, and drive execution with minimal direction
• Outstanding written, verbal, and visual communication skills
• Creative and analytical mindset with the ability to synthesize complex information into clear recommendations
• Strong listening skills and high emotional intelligence
• Strong executive communication skills
• Positive, action-oriented mindset with strong follow-through and accountability
• Bachelor’s degree required

• MBA or advanced degree
• Experience at companies such as AWS, Microsoft, Google, large software companies like Salesforce, ServiceNow etc., or large services companies like Accenture, Deloitte, EY, McKinsey, BCG, or similar highly matrixed software and services organizations
• Software or cloud backgrounds
• Experience leveraging AI tools, analytics platforms, and automation
• Curiosity and enthusiasm for applying emerging technologies to modern business operations

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