Senior Manager, Global Commercial Operations Analytics Job at Alfasigma (Milano)

Payments & Risk Operations Senior Manager - Global

The Payments & Risk Operations Manager is a senior, strategic, and highly accoun...

Location

Ireland; United Kingdom

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

10+ years in payments, fintech, risk, or global operations, including people leadership experience
Deep expertise in payments processing, merchant acquiring, payouts, fraud/chargebacks, and compliance across multiple regions
Proven ability to design and scale global operating models, processes, and automation
Strong understanding of payments partners (e.g., Stripe) and the commercial, technical, and operational dynamics of PSP ecosystems
Highly data-driven with strong analytical and KPI design skills, experienced in using insights to drive decisions and outcomes
Solid financial acumen, including cost of acceptance, loss forecasting, and revenue/retention impact of payments
Strategic, systems-level thinker with strong executive presence—able to set long-term direction, build scalable frameworks, and influence senior leaders without authority, and make balanced, values-led decisions that align risk, customer experience, and commercial outcomes
Experienced leader of specialists who builds capability, develops future leaders, and drives high performance through clear expectations, coaching, and continuous improvement
Exceptional collaborator who aligns and uplifts regional teams through influence, strong relationships, and open, values-led communication

Job Responsibility

Product delivery: Collaborate with Pay Product and Commercial to support the rollout of PhorestPay product and features
Payment & Risk Partner management: Own the global payments partner ecosystem strategy, including partner selection, contract negotiation, operational governance, and performance management
Mitigate loss of revenue through developing a scalable risk operations function
Establish the governance model for incident management ensuring rapid cross functional response and prevention, managing incidents and service degradations
Efficiency & Process Optimisation: Establish, communicate and continuously evolve the global Payments & Risk Operations Strategic Vision, ensuring it aligns with Phorest objectives and is translated into regional plans and outcomes
Co-own the end-to-end customer journey perspective for payments with Global Customer Operations, ensuring Customer Ops processes (support, onboarding, education, migrations, complex activations) always account for payments and risk requirements
Continuously identify, assess and optimise cross-journey processes (support, onboarding, education, and data migrations) with the lens of payments
Own automation and process optimisation initiatives, ensuring workflows reduce friction and improve service delivery, enabled by the Business Systems team
Track and report measurable improvements
Cross-Departmental-Region Collaboration: Partner deeply with the Global Head of Customer Operations and their domain leads to embed payments/risk into global CX operating systems, including planning cycles, VoC rhythms, enablement content, and regional health reviews

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme

New

Operations Manager, Commercial Partnerships & Merchant Solutions

Join us in our mission to transform the way people shop and eat, where impact, i...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Proven operations experience: Significant experience in strategy & operations, programme management, commercial operations, or a similar role within a fast-paced marketplace, fintech, or B2B environment
Strong analytical approach: Proven ability to use data to structure complex problems, identify trends, and measure operational performance using SQL
Process design expertise: Track record of building scalable operational processes, playbooks, and workflows in ambiguous or fast-changing environments
Cross-functional leadership: Strong stakeholder management skills, with demonstrated experience collaborating across product, engineering, finance, legal, and external partners
Execution & communication: High ownership and attention to detail, paired with clear communication skills to turn complex operational topics into concise, actionable updates

Job Responsibility

Own the day-to-day lifecycle: Lead the core operations of Deliveroo Capital, covering originations, merchant onboarding, partner coordination, SLA monitoring, and third-party partner reconciliation
Drive sales operations & experience: Manage the end-to-end sales workflow from lead tracking to onboarding, whilst owning merchant NPS data collection, analysis, and feedback loops
Leverage data insights: Use SQL and data analytics to diagnose operational bottlenecks, track performance, and produce clear weekly and monthly business updates for senior leadership
Collaborate globally: Work closely with Wolt and DoorDash Capital teams to share learnings, align cross-border processes, and support group-wide Capital initiatives
Manage commercial packaging: Drive partner account management, supplier coordination, performance tracking, and the operational relationship with our Shopify webstore vendor
Support partnership portfolios: Maintain critical workflows across the wider partnerships estate, managing partner onboarding, contract renewals, and performance reporting
Lead GTM & scale: Support Go-To-Market operations for new partnership launches and build documented, repeatable playbooks that support growth across markets

What we offer

Competitive compensation
Equity
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments

Fulltime

Senior Manager, Global Social & Influencer Marketing

This is a senior global role based in New York City, sitting within Sokin's Cent...

Location

United States , New York

Salary:

130000.00 - 150000.00 USD / Year

Sokin

Expiration Date

Until further notice

Requirements

6–8 years in social media, with at least 2 in a senior or lead role within B2B fintech, payments, or financial services
Proven experience running influencer programmes end-to-end with measurable commercial outcomes
Strong background in community management and building engaged audiences
Track record of building executive social presences that generate reach and credibility
Hands-on experience with social and community management tools
Strong flair for copywriting across social and short-form formats, creating clear, engaging, platform-native content with the ability to adapt tone and voice effectively
Analytical and data-driven, tracking what matters and using insights to inform decisions
Comfortable operating in a fast-moving global organisation, working cross-functionally with multiple stakeholders
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.

Job Responsibility

Scale Sokin's global social channels, setting strategy, maintaining a strong and consistent voice, and driving measurable growth in engagement and reach
Drive content velocity across formats including video, carousels, and thought leadership, building systems that enable faster production without sacrificing quality
Build and manage a global influencer and creator programme end-to-end, from identification to performance measurement, with clear commercial ROI
Develop a consistent and credible executive social presence for Sokin's leadership, drafting posts, threads, and commentary aligned to fintech and payments conversations
Own and scale Sokin’s community presence across platforms, leading day-to-day engagement, fostering meaningful interactions, and building an active, high-value audience
Own performance tracking across social and influencer activity, defining KPIs, building reporting frameworks, and translating data into actionable insights
Leverage social listening to identify trends, audience sentiment, and competitive signals, using this to inform content, campaigns, and overall strategy
Serve as the primary contact for agencies or production partners, setting briefs, managing timelines, and ensuring high-quality output
Lead social coverage for events and conferences, building repeatable playbooks that can be scaled across regions and teams
Work closely with Demand Gen, PR, Product Marketing, and socialmedia and content managers across markets to ensure social and influencer activity supports broader go-to-market priorities

Fulltime

Senior Manager Global Retail Category Planning

The Senior Manager Global Retail Category Planning drives the global merchandisi...

Location

Germany , Herzogenaurach

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Fashion Merchandising, or related field
5–8+ years of experience in merchandising, preferably in sportswear or fashion retail
Strong experience in DTC / Retail merchandising (Full Price & Outlet exposure is a plus)
Proven track record of driving commercial results
Strong analytical and data-driven decision-making skills
Deep understanding of retail KPIs and merchandising levers
Consumer-centric mindset with strong commercial acumen
Ability to operate in a fast-paced, matrix organization
Excellent stakeholder management and communication skills
Strategic thinking combined with hands-on execution.

Job Responsibility

Drive global merchandising strategy for a specific category across DTC channels
Define assortment principles across E-commerce, Full Price Stores, and Factory Outlet channels
Build a clear and differentiated product strategy aligned with brand direction
Develop assortment frameworks covering product flow, depth, breadth, option count, etc.
Define seasonal launch and drop calendars
Partner with Global GTM, Product Merchandising, Planning, Marketing, and Retail Marketing teams
Provide frameworks, tools, and strategic guidance to regional merchandising teams
Support localization of assortments
Monitor key business metrics such as sell-through, margin, and inventory productivity
Provide insights to Global GTM and Product Creation teams.

What we offer

Equal opportunities employer
Fairness, transparency, and equal opportunity in hiring
No automated systems or AI tools used in hiring decisions
Real people review every application

Fulltime

Senior Commercial Manager – Hotels (B2B Travel)

At Omio, we’re building a next-generation B2B travel solution designed for busin...

Location

United Kingdom , London

Salary:

Not provided

FoodLabs & Atlantic Labs

Expiration Date

Until further notice

Requirements

5+ years of experience in commercial, supply, or partnerships roles within travel or travel tech
Strong background in hotel distribution and B2B travel ecosystems
Proven track record negotiating complex, multi-market commercial agreements
Established network across hotel chains, distributors, and hotel-tech ecosystem players
Demonstrated ability to originate opportunities, structure deals, and close strategic partnerships
Strong commercial and analytical instincts with a high degree of ownership
Comfortable operating in ambiguity and building new structures from the ground up
Clear, persuasive communicator able to engage senior stakeholders
Fluent in English

Job Responsibility

Define and execute the global hotel supply strategy for our B2B business (EMEA focus, APAC/US secondary)
Source, negotiate, and close direct multi-market agreements with hotel chains and groups
Build partnerships with distributors, wholesalers, channel managers, and B2B travel platforms
Structure scalable commercial models (API, wholesale, affiliate, hybrid) balancing margin, scale, and flexibility
Optimise commercial terms and hotel margins within contractual frameworks
Ensure inventory coverage matches customer demand and growth priorities
Monitor performance against KPIs and renegotiate where necessary
Unlock new and non-obvious supply opportunities through your industry network
Partner closely with Product and Engineering on integrations and hotel-related features
Collaborate with Legal, Finance, and Operations to launch and scale agreements

What we offer

Annual travel benefits
Education bonus, including two days off annually for professional development
An extra day off on your birthday
Fitness memberships with Urban Sports Club
Employee Assistance Program offering mental health support and resources
A dog-friendly office

Fulltime

Senior Manager, Global Brand Marketing CHC

The Senior Manager, Global Brand Marketing is the global owner of assigned Consu...

Location

Italy , Milano; Bologna

Salary:

Not provided

Alfasigma

Expiration Date

Until further notice

Requirements

10+ years of experience in global or regional marketing roles within consumer-centric environments (Consumer Healthcare, FMCG, digital-led consumer brands)
Demonstrated track record in driving digital marketing capability and innovation transformation
Proven experience in brand strategy, consumer activation and innovation development at scale
University degree in Marketing, Business Administration, Economics or equivalent
Strong digital mindset and data fluency
Best-in-class innovation capability (insights, concept writing, design thinking, prototyping)
Ability to translate science and complexity into simple, compelling consumer value
Strategic thinking combined with executional excellence
Strong influence and leadership in matrix organizations
Fluent in English

Job Responsibility

Own and evolve the global brand strategy, ensuring clear positioning, long-term brand ambition and competitive relevance in a modern CHC context
Build and steward distinctive, repeatable brand assets and global creative platforms
Champion digital capability within the global marketing team, driving adoption of digital-first thinking across media, content, consumer journeys and performance measurement
Lead strategic brand planning across short-, mid- and long-term horizons, ensuring continuity between immediate activation and sustainable brand equity building
Elevate innovation quality and ways of working, applying best-in-class approaches to insight generation, concept development, design thinking, visualization and rapid prototyping
Translate complex scientific evidence into clear, motivating and consumer-relevant benefits, ensuring credibility, differentiation and real-world impact
Drive insights-led decision making, integrating qualitative and quantitative data (consumer, shopper, digital, performance) to inform prioritization and activation choices
Define global consumer activation frameworks and journeys, enabling consistent yet flexible execution across channels and touchpoints in diverse markets
Ensure strong two-way alignment with Regions and local markets, combining global direction with local learning and feedback
Operate effectively in a cross-functional matrix, aligning Medical, Regulatory, R&D, Analytics and Commercial teams around shared brand and innovation priorities

What we offer

Competitive salary
Comprehensive benefits
Extensive opportunities for professional growth and development

Senior Manager, Global Brand Marketing Consumer Healthcare

The Senior Manager, Global Brand Marketing is the global owner of assigned Consu...

Location

Italy , Milano; Bologna

Salary:

Not provided

Alfasigma

Expiration Date

Until further notice

Requirements

10+ years of experience in global or regional marketing roles within consumer-centric environments (Consumer Healthcare, FMCG, digital-led consumer brands)
Demonstrated track record in driving digital marketing capability and innovation transformation
Proven experience in brand strategy, consumer activation and innovation development at scale
University degree in Marketing, Business Administration, Economics or equivalent
Strong digital mindset and data fluency
Best-in-class innovation capability (insights, concept writing, design thinking, prototyping)
Ability to translate science and complexity into simple, compelling consumer value
Strategic thinking combined with executional excellence
Strong influence and leadership in matrix organizations
Fluent in English

Job Responsibility

Own and evolve the global brand strategy, ensuring clear positioning, long-term brand ambition and competitive relevance in a modern CHC context
Build and steward distinctive, repeatable brand assets and global creative platforms
Champion digital capability within the global marketing team, driving adoption of digital-first thinking across media, content, consumer journeys and performance measurement
Lead strategic brand planning across short-, mid- and long-term horizons, ensuring continuity between immediate activation and sustainable brand equity building
Elevate innovation quality and ways of working, applying best-in-class approaches to insight generation, concept development, design thinking, visualization and rapid prototyping
Translate complex scientific evidence into clear, motivating and consumer-relevant benefits, ensuring credibility, differentiation and real-world impact
Drive insights-led decision making, integrating qualitative and quantitative data (consumer, shopper, digital, performance) to inform prioritization and activation choices
Define global consumer activation frameworks and journeys, enabling consistent yet flexible execution across channels and touchpoints in diverse markets
Ensure strong two-way alignment with Regions and local markets, combining global direction with local learning and feedback
Operate effectively in a cross-functional matrix, aligning Medical, Regulatory, R&D, Analytics and Commercial teams around shared brand and innovation priorities

What we offer

competitive salary
comprehensive benefits
extensive opportunities for professional growth and development

Senior Manager Commercial Strategy

The Senior Commercial Strategy Manager plays a pivotal role in shaping and execu...

Location

United States , El Segundo

Salary:

142000.00 - 191900.00 USD / Year

KARL STORZ

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Analytics, or related field (or equivalent experience)
8+ years of experience in strategy planning, execution, or management
Includes 2+ years in consulting or corporate strategy
Includes 2+ years of people leadership or large-scale program/project management
Strong command of strategic frameworks and ability to apply them pragmatically
Proven ability to influence senior leaders and drive alignment
Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word)
Exceptional analytical, communication, and executive presentation skills

Job Responsibility

Develop, drive, and measure the North American commercial strategy aligned with corporate and global objectives
Identify, prioritize, and advance strategic growth and operational improvement opportunities
Monitor market dynamics, competitive insights, and performance trends
recommend strategic adjustments as needed
Lead the annual long-range strategic planning process for KSNA Commercial and individual commercial segments
Partner with commercial leaders to translate strategy into actionable plans, milestones, and KPIs
Track progress and communicate results throughout the year
Lead cross-functional (and occasionally external) strategy projects such as: Growth and new business expansion
Buy/build/partner analysis
Go-to-market and commercial model design

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
includes maternal/ paternal leave, adoption, and fostering of a child
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Fulltime

Select Country

Senior Manager, Global Commercial Operations Analytics

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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