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Senior Manager, Field Operations

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Airbnb

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Location:
Brazil, São Paulo

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

46666.67 - 58333.33 BRL / Month
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Job Description:

In this role, you’ll shape the growth and performance of Airbnb’s Homes business across Brazil. Leading a team of Market Managers, you’ll drive strategies that expand high-quality supply, strengthen host success across every segment, and enhance the guest experience. You’ll work hand-in-hand with the Country Manager to execute country strategic plans, translating vision into measurable results.

Job Responsibility:

  • Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across Brazil
  • Partner closely with the Country Manager to execute country strategic plans
  • Design and execute acquisition strategies to bring new, high-quality supply to Airbnb
  • Experiment boldly to unlock new sources of supply
  • Guide territory-level strategies for acquisition, optimization, and host quality
  • Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product
  • Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs
  • Identify market trends and opportunities, providing solutions to overcome barriers
  • Coach and develop talent, building a high-performing team culture

Requirements:

  • 12+ years of experience in global operations, business development, or marketplace management
  • 5+ years in a people-leadership role managing and scaling teams
  • Deep market expertise and strong understanding of the Brazilian travel and hospitality landscape
  • Experience driving local growth and community engagement
  • A combination of operational and commercial skills to acquire supply across multiple channels
  • A bold, compassionate, and action-oriented leader with a strong bias for action
  • Proven ability to develop, coach, and empower high-performing teams
  • Analytical and strategic thinker who uses data and insights to shape strategies
  • Proven ability to influence product, policy, and cross-functional teams
  • Skilled at leveraging tools, dashboards, and analytics to assess performance
  • Demonstrated success in achieving strong results through others
  • Known for creating a positive, driven, and inclusive team culture
  • Recognized as a go-to leader who provides clear direction and constructive feedback
  • Highly organized and adept at leading multiple initiatives simultaneously
  • Previous experience growing supply and building partnerships with community and host groups is highly valued

Nice to have:

Previous experience growing supply and building partnerships with community and host groups

What we offer:
  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
December 16, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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