Senior Manager Facilities, Hospitality Excellence

The Senior Manager of Hospitality Excellence is responsible for identifying, developing, and implementing a sustainable outstanding business model and culture across Aramark Canada for Hospitality Excellence. Responsible for teaching and coaching Aramark policy and process standardization throughout Canada, as well as implementing strategic innovation surrounding automation and improvements for cost effectiveness and increased efficiencies. The goal of this position is to ensure regulatory compliance, improve productivity, cost control, risk mitigation, and the overall customer experience through standard repeatable processes and automation. This individual will execute the improvement process and, in conjunction with other team members on the Hospitality Excellence team, support transforming change within the operations that integrates strategy, technology and people to drive value for customers and overall Aramark. In addition, the successful candidate will partner with Business Process Owners (BPOs) across all functions of Financial Shared Services to develop, implement and standardize policies, SOX compliance and metrics for the operations.