Senior Manager, Expert Insights - ECS Job at AlphaSense (Chicago)

Manager I, Expert Insights - ECS

The Manager I, Expert Insights - ECS will be responsible for coaching Analysts o...

Location

Ireland , Waterford

Salary:

Not provided

AlphaSense

Expiration Date

Until further notice

Requirements

3+ years of experience in people management
Ability to effectively train, coach and mentor a team to ensure delivery of world-class service
Exceptional communication and interpersonal skills, capable of building relationships at all levels
Open-minded and curious listener who is able to pick up context quickly and can navigate ambiguity to get to the heart of the problem
Self-starter attitude who can initiate and drive projects to completion with minimal guidance
Ability to handle multiple tasks and assume responsibility for quality results with minimal supervision

Job Responsibility

Develop, manage, and incentivise Analysts & Customer Research Managers in achieving and exceeding key metrics
Coach Analysts & Client Research Managers to deliver unmatched service and communicate professionally with customers and experts
Interview, hire, and develop (post-onboarding training) a team of Analysts who ramp to full contribution within 12 weeks
Compile team reports, conduct 1:1’s, and conduct regular quality assurance reviews
Work closely with Senior Managers/Director of Operations to provide feedback and execute on department-wide initiatives

Senior Data Engineer

We are looking for a talented Senior Data Engineer to build and scale the data i...

Location

United States , South Salt Lake

Salary:

130000.00 - 170000.00 USD / Year

Torus

Expiration Date

Until further notice

Requirements

Typically requires a bachelor's degree in Computer Science, Engineering, Information Technology, Data Science, or a related technical field and 5+ years of experience building scalable data pipelines
Strong experience building batch and streaming data pipelines using distributed processing frameworks
3+ years of experience designing and implementing ELT pipelines for data extraction, transformation, and loading from diverse sources
Expert proficiency in Python with strong software engineering fundamentals
Advanced SQL skills and experience with relational databases and data warehousing
Hands-on experience with data warehouse modeling, including dimensional modeling and schema design
Experience with cloud platforms (AWS preferred) and infrastructure-as-code tools
Practical experience owning production data systems with DevOps fundamentals
Experience with containerization (Docker) and orchestration concepts
Passion for data quality, monitoring, and building reliable systems

Job Responsibility

Design, build, and maintain scalable batch and streaming data pipelines that handle high-volume IoT telemetry and business data
Develop robust ELT workflows to ingest, transform, and load data from diverse sources including APIs, databases, IoT devices, and third-party systems
Build and optimize our data warehouse using Redshift, implementing dimensional models that support analytics and machine learning use cases
Implement real-time data processing systems that enable immediate insights and rapid response to system events
Develop incremental SQL patterns in dbt for efficient data transformation
Build tools, processes, and pipelines to enforce, check, and manage data quality at scale
Develop monitoring and alerting systems to ensure pipeline reliability and data freshness
Create data validation frameworks and automated testing for data pipelines
Establish best practices for data governance, documentation, and lineage tracking
Build frameworks that enable data scientists to deploy models to production efficiently

What we offer

Employee Rewards Package including Equity
401(k) Retirement Savings Plan
Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans
Dental insurance
and Vision insurance
Human-centered Paid Time Off including Unlimited Discretionary PTO or 10 days of accrued PTO
10-days paid company holidays
Waiting period-free 100% paid parental leave
Torus paid Life and AD&D Insurance with option to purchase additional coverage
Voluntary Short- and Long-Term Disability Insurance

Fulltime

New

Support Worker

We are a group of 5 gentlemen and 2 ladies that live together, 2 of us live in s...

Location

United Kingdom , Kirkby

Salary:

12.62 GBP / Hour

Community Integrated Care

Expiration Date

April 16, 2026

Requirements

Patience
Empathy, compassion and sensitivity to others
A strong work ethic
Reliability
Honesty
Determination
A problem solver
Resilience
Experience in mental health awareness
Supportive, understanding

Job Responsibility

Support with daily activities
Administration of medications
Support with appointments
Support with finances
Taking part in activities in the community
Spend your whole shift with one person to build real connections

What we offer

Shopping discounts
Ongoing training & career progression
Recommend-a-Friend bonus
Financial hardship fund
Wellbeing investment
Free DBS check
Flexible shifts
No uniforms

New

Change Specialist

The Change Specialist supports the successful delivery of enterprise transformat...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5 years' experience in change management, transformation, or consulting
Exposure to technology or digital transformation initiatives
Experience with tools such as change impact analysis, stakeholder mapping, readiness assessments and adoption tracking
Hands-on experience in driving adoption projects / programs in large organisations or multinational environments beneficial
Bachelor’s degree in Business, Technology, Organisational Psychology or related field
Change management certification (e.g., Prosci, ACMP) beneficial but not essential

Job Responsibility

Conduct change impact assessments to understand how initiatives affect teams, roles and processes
Perform stakeholder analysis and mapping to identify influence, support and resistance dynamics
Conduct change readiness and risk assessments
Support development of practical change and adoption plans aligned with transformation programs
Design and support interventions that enable behavioural adoption of new technologies and processes
Identify barriers to adoption and work with teams and leaders to address them
Support initiatives that increase utilisation, capability and confidence in new systems such as AI tools or ERP platforms
Track and refine key indicators of adoption and change effectiveness
Develop simple dashboards to monitor adoption, engagement and readiness
Support measurement of benefit realisation and change ROI

Fulltime

New

Trainee Manager

Trainee Managers work alongside our Shop Managers, learning every element of the...

Location

United Kingdom , Broughton

Salary:

29800.00 GBP / Year

Lush

Expiration Date

March 22, 2026

Requirements

Customer Service: A genuine passion for delivering exceptional customer service and leading by example
Management Skills: Able to navigate difficult conversations, set and manage expectations and support the Manager with the running of the shop
Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment
Communication: Strong verbal communication skills to share business messages throughout the store
Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure
Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and keeping the shop running efficiently
Organisation: Aptitude for maintaining an organized store environment, ensuring shifts run smoothly during our busiest hours

Job Responsibility

Foster an environment of collaboration, inclusivity and empowerment
Work closely with the Store Manager tracking KPIs, and balancing sales targets with operational objectives
Be adaptable to change and reactive to opportunities
Genuinely enjoy interacting with people and proud to showcase our innovation
Interested in seeking out projects with other teams in the business or the wider community
Have a meticulous eye for standards
Enjoy seeing your team/colleagues achieve their goals and support this through engaged check-ins and training
Communicate updates from the business to the rest of the management team and the store

What we offer

Holiday allowance
50% discount on Lush products and spa treatments
Discretionary and profit-based bonus
Two free products a month
Pension scheme
Day off for weekday birthdays
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
6 months of full pay for parental leave (primary caregiver)

Fulltime

!

New

Customer Service Agent

At Mercell, we’re on a mission to revolutionize public procurement by making it ...

Location

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
Strong communication skills with the ability to explain technical topics clearly and simply
Structured and organized approach to successfully navigate multiple priorities simultaneously
Problem-solving mindset and ability to stay calm under pressure
Comfortable working with support systems, CRM tools, and digital platforms
Fluency in English and at least one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish (depending on market)

Job Responsibility

Provide first-line support via phone, email, and digital channels to customers across different markets
Investigate platform-related issues and guide customers through solutions clearly and efficiently
Ensure accurate case documentation and follow-up in CRM/support systems
Escalate complex issues appropriately while maintaining ownership of customer communication
Contribute to maintaining high customer satisfaction and service level targets (SLAs)
Identify recurring issues and proactively share feedback internally to improve product and processes
Support onboarding and basic product guidance for new customers where relevant

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , East Amherst

Salary:

18.00 - 28.00 USD / Hour

CVS Health

Expiration Date

May 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

New

Full-Stack AI Engineer

The Full-Stack AI Engineer is a strategic professional who stays abreast of deve...

Location

United States , Tampa

Salary:

125600.00 - 188400.00 USD / Year

Citi

Expiration Date

March 23, 2026

Requirements

6+ years of progressive professional software engineering experience
Minimum of 2+ years dedicated to building and deploying AI-powered solutions
Expert proficiency in Python, Java, or Typescript/Javascript
Profound understanding of Data Structures and Object-Oriented Principles
Extensive hands-on experience with Large Language Models (LLMs) (e.g., OpenAI GPT, Anthropic Claude, Gemini, Llama), including fine-tuning techniques and advanced prompt engineering
Proven expertise in designing and implementing RAG architectures, encompassing embedding strategies, vector stores, and semantic search
Deep experience with microservices, designing and implementing RESTful/GraphQL APIs, and practical application of containerization technologies (Docker/Kubernetes/Openshift)
Demonstrated experience with modern web stacks (React, Next.js, Tailwind CSS, JavaScript, TypeScript, etc.)
Practical experience with Agentic frameworks (LangChain, LangGraph, AutoGen, CrewAI, etc.), including designing, implementing, and orchestrating multi-agent systems
Solid understanding and practical application of frameworks such as Spring Boot, FastAPI, Express, etc.

Job Responsibility

Pioneer Full-Stack AI Application Development: Design, develop, and deploy transformative end-to-end applications leveraging modern web frameworks (React, Next.js, FastAPI/Python, Java) with Large Language Models (LLMs) at their core
Architect Agentic AI Systems: Lead the design and implementation of sophisticated autonomous agents capable of multi-step reasoning, planning, and dynamic task execution using frameworks like LangChain, LangGraph, or AutoGen
Innovate RAG Pipeline Design: Architect and optimize production-grade Retrieval-Augmented Generation (RAG) pipelines, focusing on advanced embedding strategies, efficient vector database management (Pinecone, Milvus, Chroma), and superior retrieval performance
Build Scalable Backend & API Integrations: Develop highly performant, asynchronous backend services that seamlessly integrate LLMs, external APIs, and tools, ensuring exceptional reliability and ultra-low latency
Optimize Data & Database Management: Strategically manage structured and unstructured data, overseeing both traditional SQL/NoSQL databases and advanced vector databases to enable context-aware and intelligent AI systems
Champion Engineering Excellence & Agile Delivery: Drive best practices in code quality, unit testing, CI/CD, and security. Act as a strong contributor within an Agile software delivery team, collaborating to achieve sprint goals and actively participating in the broader Citi technical community and Agile/Scrum processes
Communication and Risk Management: Effectively communicate progress, proactively anticipate bottlenecks, provide skilled escalation management, and adeptly identify, assess, track, and mitigate issues and risks across various levels. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal
Problem Solving and Troubleshooting: Possess the expertise to analyze and effectively troubleshoot complex coding, application performance, and design challenges
Root Cause Analysis: Capable of conducting thorough research to identify the root causes of development and performance issues, as well as devising and implementing effective defect resolutions
Technical Acumen: Demonstrate a profound understanding of the technical requirements pertinent to the solutions under development

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

!

Senior Manager, Expert Insights - ECS

AlphaSense

Location:
United States , Chicago

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Job Responsibility:

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