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The GMNS Product team at American Express powers global payments, working across business units and with key industry stakeholders. We tackle critical challenges like securing online transactions and driving innovation in payment solutions. The GMNS Product Team drives the delivery of digital products and services for merchants, acquirers, issuers, and payment facilitators. Our solutions span ATM/debit, point-of-sale authorizations and submissions, transaction pricing, disputes, and settlement — all designed to meet the evolving demands of the global payment network. By developing a wide range of innovative capabilities, we enable American Express to attract new customers, expand into new markets, respond to regulatory requirements, and support emerging payment types. As a Senior Envisioning Manager, your role will have best elements of Senior Business Analyst and Business Transformation Consultant roles. You’ll bridge the gap between business and technology by interpreting business requirements into capability needs for technical delivery. You’ll solve complex problems, assess alternative solutions, and design innovative deliverables that align with strategic goals. You’ll also build relationships across teams, influence stakeholders, and present insights to senior leadership.
Job Responsibility:
Collaborate with partners to define scope, value, and align to strategic priorities
Lead transformational initiatives to build and enhance Network and Acquiring capabilities
Present complex concepts clearly to senior leadership
Provide consultancy on ecosystems, capabilities, and discovery best practices
Deliver solutions with business and technology teams
Engage experts and stakeholders to enable informed decisions
Drive continuous improvement in discovery to deliver lasting value
Requirements:
Strong strategic thinking and problem-solving skills
Business Process Modelling, data & insight analysis
Excellent communication and ability to elicit and translate business needs into technical requirements
Strong analytical skills with the ability to clearly articulate complexities
Strong collaboration, presentation and influencing skills
Experience in business transformation and Agile frameworks
Payments industry experience is preferred but not essential
Proven experience driving results in a global environment
Nice to have:
Payments industry experience
What we offer:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program