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Microsoft’s Office of Strategy and Transformation is seeking a Senior Manager, Enterprise Transformation to help advance Microsoft’s evolution into a Frontier Firm—defined by the ability to continuously learn, rapidly improve, and scale value creation through AI and operational excellence. This role sits at the center of the company’s most critical transformation priorities. Our team uses Continuous Improvement (CI) as our core operating system. We apply structured problem solving, systems thinking, and data-driven execution to complex, enterprise-wide challenges. While we leverage CI methodologies, traditional Lean or CI backgrounds are not required. What matters is a demonstrated ability to think rigorously, lead complex work systematically, and deliver measurable outcomes. As a Senior Manager, Enterprise Transformation, you will build leadership skills as you tackle complex, enterprise-wide problems, modernize end-to-end workflows, and embed AI-enabled operating models that improve quality, speed, and business performance. You will deliver measurable impact by collaborating across the organization, opening the door to significant career growth opportunities and advancement. Successful candidates will challenge status quo, are highly resourceful in navigating ambiguity and constraints, can manage multiple priorities and deliver results at scale. If you thrive at the intersection of strategy, operations, AI, and large-scale change, this is an opportunity to do the most consequential work of your career—helping shape how a modern, AI-powered enterprise operates.
Job Responsibility:
Reimagine end-to-end workflows: redesign critical business processes that span organizational boundaries to deliver step-function improvements, utilizing the core tools and methodologies of continuous improvement
Operationalize strategy into execution: facilitate teams in definition of improvement goals, leveraging relevant benchmarks to set a high bar, and support implementation of improvements to achieve targeted outcomes
Identify and embed AI applications: surface high-value opportunities for AI/automation in target workflows, validate feasibility and impact, and partner with teams to implement AI-enabled improvements that increase speed, quality, and performance
Build cross-org alignment: facilitate outcome-driven Kaizen events with senior leaders and teams to align priorities, surface tradeoffs, and drive clear decisions and results
You’ll manage stakeholder engagement rhythm and partnerships by resolving challenges and driving sustainment of improvements
Drive outcomes through insights: analyze performance data and translate insights into clear, actionable recommendations that enable teams to adopt reimagined workflows
Use data to identify opportunities, communicate results, and partner with teams to implement improvements
Lead change management: apply your business acumen to guide teams through end-to-end to implementation of complex, cross functional process improvements, ensuring maintenance of clear and complete documentation
Embody our Culture and Values
Requirements:
Master's Degree in Engineering, Business, or related field AND 4+ years process management, process execution, process optimization, or related experience
OR Bachelor's Degree in Engineering, Business, or related field AND 6+ years process management, process execution, process optimization, or related experience
OR equivalent experience
Master's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
OR Bachelor's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
OR equivalent experience
Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications