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The Senior Manager of EDI and Integration Services is a strategic and operational leadership role responsible for defining and executing our global integration vision. This role oversees the architecture, delivery, and operations of both Electronic Data Interchange (EDI) and middleware platforms ensuring seamless connectivity across the enterprise systems, trading partners, and cloud ecosystems. This role leads cross-functional teams, manages vendor relationships, ensures operational excellence, and drives innovation in integration technologies to support our digital transformation and business agility.
Job Responsibility:
Define and own the global integration strategy encompassing EDI, middleware, APIs, and cloud-based platforms
Align integration initiatives with enterprise architecture, business priorities, and digital transformation goals
Lead technology evaluations and roadmap planning for platforms such as SAP Integration Suite, IBM ACE, APIConnect, and iPaaS solutions
Lead and mentor global teams including EDI Leads, Middleware Architects, and Integration Analysts
Foster a culture of innovation, collaboration, and continuous improvement across integration functions
Establish governance frameworks for integration architecture, standards, and compliance
Ensure all EDI and integration platforms comply with internal security policies, SOX (Sarbanes-Oxley), and global data protection regulations (e.g., GDPR, CCPA)
Oversee the design and delivery of end-to-end integration solutions across ERP, CRM, PLM, and cloud platforms
Ensure scalability, performance, and security of integration architectures
Promote adoption of microservices, APIs, and event-driven architectures
Ensure high availability, reliability, and performance of EDI and middleware platforms
Oversee incident management, root cause analysis, and continuous service improvement
Define and monitor operational KPIs and SLAs to ensure service excellence
Collaborate with the Cybersecurity team to ensure integration platforms meet security, compliance, and data protection standards
Define and track KPIs to measure the business impact of integration initiatives, such as transaction accuracy, partner onboarding time, and system uptime
Manage strategic vendor relationships including contract negotiations, renewals, and performance reviews
Define and monitor SLAs with service providers and ensure alignment with business expectations
Collaborate with Procurement and Finance on cost optimization and compliance
Develop and manage annual budgets for integration services, tools, and vendor contracts
Forecast resource needs and technology investments to support business growth and transformation
Monitor and report on cost performance, identifying opportunities for savings and efficiency
Partner with Finance to ensure accurate financial planning and alignment with corporate objectives
Continuously evaluate emerging technologies and integration trends to enhance our capabilities
Lead proof-of-concept initiatives and pilot programs for new integration tools and platforms
Drive modernization of legacy systems through cloud-native and API-first approaches
Requirements:
Ten or more years of experience in Enterprise Integration experience including a strategic leadership role
Proven expertise in EDI standards (EDIFACT, X12, VDA, ODETTE), middleware platforms (IBM ACE, Sterling), and cloud integration (SAP CPI, APIConnect)
Strong understanding of enterprise architecture, SOA, microservices, and API management
Experience leading global teams and managing cross-functional stakeholders
Excellent strategic thinking, communication, and vendor management skills
Experience with iPaaS platforms and hybrid integration strategies preferred
Familiarity with Agile, DevOps, CI/CD practices preferred
Automotive or manufacturing industry experience is a strong plus preferred
Nice to have:
Experience with iPaaS platforms and hybrid integration strategies
Familiarity with Agile, DevOps, CI/CD practices
Automotive or manufacturing industry experience
What we offer:
Private health care effective day ONE of employment
Life and accident insurance
Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
Relocation assistance may be available
Learning and development opportunities
Discount programs with various manufacturers and retailers