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Senior Manager, Enterprise EDI & Integration Services

United States, Troy · Job Posted February 19, 2026
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Job Description

The Senior Manager of EDI and Integration Services is a strategic and operational leadership role responsible for defining and executing our global integration vision. This role oversees the architecture, delivery, and operations of both Electronic Data Interchange (EDI) and middleware platforms ensuring seamless connectivity across the enterprise systems, trading partners, and cloud ecosystems. This role leads cross-functional teams, manages vendor relationships, ensures operational excellence, and drives innovation in integration technologies to support our digital transformation and business agility.

Job Responsibility

  • Define and own the global integration strategy encompassing EDI, middleware, APIs, and cloud-based platforms
  • Align integration initiatives with enterprise architecture, business priorities, and digital transformation goals
  • Lead technology evaluations and roadmap planning for platforms such as SAP Integration Suite, IBM ACE, APIConnect, and iPaaS solutions
  • Lead and mentor global teams including EDI Leads, Middleware Architects, and Integration Analysts
  • Foster a culture of innovation, collaboration, and continuous improvement across integration functions
  • Establish governance frameworks for integration architecture, standards, and compliance
  • Ensure all EDI and integration platforms comply with internal security policies, SOX (Sarbanes-Oxley), and global data protection regulations (e.g., GDPR, CCPA)
  • Oversee the design and delivery of end-to-end integration solutions across ERP, CRM, PLM, and cloud platforms
  • Ensure scalability, performance, and security of integration architectures
  • Promote adoption of microservices, APIs, and event-driven architectures
  • Ensure high availability, reliability, and performance of EDI and middleware platforms
  • Oversee incident management, root cause analysis, and continuous service improvement
  • Define and monitor operational KPIs and SLAs to ensure service excellence
  • Collaborate with the Cybersecurity team to ensure integration platforms meet security, compliance, and data protection standards
  • Define and track KPIs to measure the business impact of integration initiatives, such as transaction accuracy, partner onboarding time, and system uptime
  • Manage strategic vendor relationships including contract negotiations, renewals, and performance reviews
  • Define and monitor SLAs with service providers and ensure alignment with business expectations
  • Collaborate with Procurement and Finance on cost optimization and compliance
  • Develop and manage annual budgets for integration services, tools, and vendor contracts
  • Forecast resource needs and technology investments to support business growth and transformation
  • Monitor and report on cost performance, identifying opportunities for savings and efficiency
  • Partner with Finance to ensure accurate financial planning and alignment with corporate objectives
  • Continuously evaluate emerging technologies and integration trends to enhance our capabilities
  • Lead proof-of-concept initiatives and pilot programs for new integration tools and platforms
  • Drive modernization of legacy systems through cloud-native and API-first approaches

Requirements

  • Ten or more years of experience in Enterprise Integration experience including a strategic leadership role
  • Proven expertise in EDI standards (EDIFACT, X12, VDA, ODETTE), middleware platforms (IBM ACE, Sterling), and cloud integration (SAP CPI, APIConnect)
  • Strong understanding of enterprise architecture, SOA, microservices, and API management
  • Experience leading global teams and managing cross-functional stakeholders
  • Excellent strategic thinking, communication, and vendor management skills
  • Experience with iPaaS platforms and hybrid integration strategies preferred
  • Familiarity with Agile, DevOps, CI/CD practices preferred
  • Automotive or manufacturing industry experience is a strong plus preferred

Nice to have

  • Experience with iPaaS platforms and hybrid integration strategies
  • Familiarity with Agile, DevOps, CI/CD practices
  • Automotive or manufacturing industry experience

What we offer

  • Private health care effective day ONE of employment
  • Life and accident insurance
  • Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
  • Relocation assistance may be available
  • Learning and development opportunities
  • Discount programs with various manufacturers and retailers
  • Recognition for innovation and excellence
  • Opportunities to give back to the community
  • Tuition Reimbursement
  • Adoption Assistance
  • Fertility Coverage

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