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Senior Manager, Enterprise Account Management

United States 275000.00 - 325000.00 USD / Year · Job Posted February 21, 2026
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Job Description

As the Senior Manager, Enterprise Account Management, you will lead the founding team of Enterprise Account Managers responsible for nurturing, retaining and growing our largest customers among Vanta’s rapidly growing customer base . You will hire and develop a high performing team of AMs who are customer value focused and results driven. You will be responsible for contributing to the design of our upmarket Account Management strategy, developing a repeatable methodology to consistently exceed retention and expansion goals by inspiring customers to use Vanta as the foundation of their modern GRC program. Partnering closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key to success in this role. You will be at the forefront of delivering Vanta’s GRC value and a key leader in executing our upmarket strategy.

Job Responsibility

  • Hire and develop a team of expert AMs and build a team culture of customer value, high performance and accountability
  • Contribute to the design of the upmarket AM methodology including value delivery, expansion strategies and renewal motions
  • Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers
  • Deliver an accurate weekly forecast for both retention and expansion performance
  • Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion
  • Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills
  • Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals
  • Thrive in a fast paced startup environment and contribute to transformational change

Requirements

  • 5+ years of experience leading quota carrying customer facing teams, preferably Account Management or similar full-life cycle sales function
  • Demonstrate a history of achieving targets personally and across your team through your leadership and coaching
  • A passion for team development including the ability to define onboarding and ongoing enablement programs that result in high performance and career growth for your team
  • Experience managing Mid-Market and Enterprise customers with complex requirements and multiple levels of stakeholders across technical and non-technical roles
  • A proven track record of establishing executive level relationships, navigating issues and escalations and balancing the needs of both the customer and the business
  • Strong critical thinking and clear communication skills
  • Ability to engage effectively across internal teams including Product, Operations, Legal and Customer Success to solve customer and team challenges
  • Thrive in a fast paced environment and can effectively lead teams through change
  • Have deep curiosity of emerging technologies and an enthusiasm for cybersecurity
  • A natural affinity for problem-solving, and an enthusiasm for making a large impact
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

What we offer

  • Offers Equity
  • medical benefits
  • 401(k) plan
  • other company perk programs
  • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
  • 16 weeks fully-paid Parental Leave for all new parents
  • Health & wellness stipend
  • Remote workspace, internet, and cellphone stipend
  • Commuter benefits for team members who report to the SF and NYC office
  • Family planning benefits
  • Matching 401(k) contribution with immediate vesting
  • Flexible PTO policy, plus 80 hours of Sick Time
  • 11 company-paid holidays
  • Virtual team building activities, lunch and learns, and other company-wide events

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