Senior Manager Employee Relations

• Manage response process to Agency charges of discrimination
• Coordinate with Employment Legal on any follow up requests from Agency
• Assist Employment Legal in responding to attorney demand letters representing current or former employees
• Manage the reduction in force processes
• Serve as client administrator and super user of Transition Manager software
• Conduct employee relations related investigations and advise field HR Business Partners on recommended path forward
• Implement service levels agreements and process improvements in areas of responsibility
• Maintains documentation in company case management system
• Participate in special projects including HR Shared Services strategic planning and team professional development

• A bachelor’s degree in HR or a related field or equivalent related experience is required
• 8+ years of experience as an HR Generalist and/or Employee Relations Specialist including the equivalent of 4 years’ experience dealing with complex employee relations matters required
• Experience working in a multi-State environment
• Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements
• Demonstrated experience with one-on-one coaching and group conflict resolution, effective negotiation skills, and conducting internal investigations
• Demonstrated ability to communicate effectively, both verbally and in writing, with individuals at all levels within and outside the organization
• Demonstrated proficiency in preparing written documents such as policies or position statements
• Ability to manage a wide variety of confidential or sensitive information daily
• attentiveness to detail
• Ability to manage stressful situations with grace and diplomacy, remain neutral in employee relations matters, work with multiple deadlines or changing priorities
• Ability to analyze data and/or deal with ambiguity to provide management with constructive recommendations
• Proven leadership and experience managing effective relationships, working collaboratively with others, and influencing outcomes
• Proficient in Microsoft Office
• experience with case management technology preferred

HR Certification is preferred