Senior Manager Employee Housing and Community

• Oversee the assignment and management of employee housing for Aramark team members, ensuring equitable and efficient occupancy processes
• Lead a large operations team responsible for move-ins/outs, inspections, maintenance coordination, and cleanliness of multiple housing facilities
• Implement and enforce Aramark housing policies, procedures, and expectations in alignment with company values and park standards
• Respond to housing-related concerns and conflicts, ensuring timely resolution and appropriate documentation
• Coordinate with Facilities and Maintenance to uphold cleanliness, livability, and regulatory standards
• Evaluate and implement technology-driven solutions such as housing management software, and employee communication tools to improve efficiency and service delivery
• Develop, implement, and regularly review housing risk mitigation strategies, including fire safety, emergency preparedness, and health protocols
• Conduct investigations into housing-related incidents and ensure adherence to Aramark’s ethics and compliance standards
• Maintain awareness of and ensure compliance with National Park Service (NPS) guidelines, environmental regulations, and internal company policies
• Design and implement recreation, engagement, and wellness programs that enhance the employee living experience and promote work-life balance
• Collaborate with HR and other departments to provide resources and events that support physical, mental, and emotional well-being
• Create inclusive and engaging programming that fosters community and retention across a diverse workforce
• Supervise the overnight security team to ensure a safe and secure housing environment during all hours
• Develop and enforce night-time safety protocols, manage incident reporting systems, and support employee concerns after hours
• Recruit, train, and lead a large staff team across housing, cleaning, recreation, and security functions
• Foster a culture of professionalism, accountability, service excellence, and mutual respect among team members
• Conduct regular performance reviews, manage scheduling and staffing needs, and provide ongoing coaching and support
• Identify opportunities to improve processes and streamline operations through the use of technology platforms and digital workflows
• Collaborate with IT, HR, and other departments to pilot or adopt new systems that support housing, wellness tracking, resident feedback, and security operations
• Use analytics and reporting tools to monitor occupancy, team performance, incident trends, and resource utilization

• Bachelor’s degree in Hospitality, Facilities Management, Human Resources, Public Administration, or a related field
• 5+ years of experience in housing operations, property management, or employee services, with 3+ years in a supervisory or management role
• Strong background in conflict resolution, compliance, team leadership, and multi-site operations
• Experience in remote, hospitality, or seasonal workforce environments strongly preferred
• Demonstrated ability to manage cross-functional teams and coordinate with multiple departments
• Exceptional communication, organizational, and interpersonal skills
• Flexibility to work non-traditional hours including evenings, weekends, and holidays as needed

Master’s degree

• medical
• dental
• vision
• work/life resources
• retirement savings plans like 401(k)
• paid days off such as parental leave and disability coverage