Senior Manager, Employee Experience Job at Spring Health (New York)

EMEA Employee Relations & HR Operations, Senior Manager

This position leads the Employee Relations (ER) and HR Ops function for the EMEA...

Location

Ireland , Dublin

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Strong ER experience gained through increasingly responsible positions within Human Resources with a focus on employee relations and people management
Strong people leadership skills focused on coaching and collaboration
Experience leading complex projects and organizational change, driving operational excellence and improved employee experience
Exceptional verbal and written communication skills in English
Ability to prioritize work and navigate ambiguity in a high growth, fast paced matrix environment
Demonstrated ability to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders
Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
Objective and trusted advisor
credible employee advocate with the ability to work on a global team and manage remote employees
Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint

Job Responsibility

Provide regional leadership to the EMEA Employee Relations and HR operations team
Lead, manage and develop team to achieve annual goals and progress the strategic ER roadmap
Act as objective and trusted advisor for both employees and management across the region
Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, local employment laws, conflict resolution, performance management, progressive discipline, reductions in force and other separations of employment
Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way
Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable
Partner with legal counsel as needed
Leads and develop team to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience
Provide leadership and support to the HR Operations team to ensure operational excellence and labor compliance in all jurisdictions
Ensure local legal compliance in areas such as contract and personnel file management

Senior Manager Customer Experience & Digital Transformation

This role is responsible for designing and executing a fit-for-purpose OTC and c...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of experience
Master’s degree and 6 years of experience
Bachelor’s degree and 8 years of experience
Proficiency English language
BS/MS Degree with 10+ years of experience leading a large service-oriented operations organization focused on customer success, revenue growth and sales
5+ years of experience working with SAP Order to Cash processes, Sales Order Management, Pricing, Delivery, and Billing in a functional/project lead role
Minimum of 3+ years being responsible for full lifecycle, end-to-end SAP Order to Cash implementations, including hands-on design and configuration experience
At least 2 years’ BPO proven experience working in a supervisory role with the ability to collaborate with global cross-functional and cross-regional teams
Must be enthusiastic, self-motivated, high-energy and a driven problem solver – especially in face of resistance or setbacks

Job Responsibility

Analyze business metric data (e.g., KPIs) to identify improvement opportunities and drive performance
Collaborate with Quality, Compliance, Finance, Commercial, IS, and vendors to streamline processes, integrate digital tools, and remove friction points
Present insights and guide decision-making through impactful storytelling and analytics
Provide regular reports and data-driven recommendations to enhance customer experience
Leverages deep OTC knowledge to find opportunities, reduce risks, and design high-impact, efficient solutions
Review transactional backlogs, risks, and proactively plan mitigation strategies
Anticipates market and customer shifts, continuously assessing performance and closing gaps to stay ahead
Ensure accurate and compliant execution of Amgen’s policies and procedures (SOX, quota, quarter-end management)
Prepare and review analytics to supervise operational effectiveness
Lead change management activities to implement critical initiatives

What we offer

competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Senior Manager, Change Management and Communications

The FLEX Senior Manager, Change Management and Communications, is a key member o...

Location

United States , Bethesda

Salary:

52.06 - 70.28 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university
master's degree strongly preferred
6 years of relevant professional experience in related function that is writing intensive (employee or operations communications, change management, etc.)
prior operations or topline discipline experience a plus
strong personal leadership, organizational, relationship-building, and negotiation skills
outstanding formal and informal presentation skills
demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
excellent written and oral communication skills
experience developing clear, concise, and logically written business communications
ability to gain a clear understanding of an initiative and represent it to various constituencies across the organization

Job Responsibility

Partners with the Director and global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
Partners with the Director and global Change Management team to create and execute a comprehensive change management plan for impacted U.S. and Canada stakeholders
Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
Partner with global Change Management and Communications team to develop and deliver communications and engagement activities for the End User Council
Partners with the Director and global Change Management and Communications teams to co-create and execute effective communications to various U.S. and Canada stakeholders via a variety of mediums
Plans, facilitates, and co-creates content for live webinars and office hours in partnership with BTO team and continent experts
Supports the intake of topics and facilitate regular updates to the communications plan
Partners with the Director and global Change Management and Communications teams to create content for and execute continent-wide conferences, key meetings, and planning forums

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Senior People Manager

We are looking for a passionate Senior People Manager to join our People Team he...

Location

United Kingdom , Bognor Regis

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experienced Senior HR professional
Demonstrable experience in a similar role within a large or multi-site environment
Experience of developing, planning and delivering strategy for all HR specialisms
Ability to prioritise and drive the teams’ activities accordingly
Ability to develop and manage ways of working, staying up to date with best practice and legal developments and translating these into innovative, meaningful and effective changes
Ability to confidently communicate at all levels, building valuable relationships across the business
Strong leadership skills, confident in inspiring your team to deliver amazing results
Mindset, the ability to understand and connect to our culture and values and the drive to learn quickly
Enjoy a fast-paced environment and working in an agile way
Ability to work some weekends

Job Responsibility

Responsible for all people related activity across the Bognor Resort including employee relations, talent management and learning and development
Work alongside your team to manage and deliver change projects across the resort
Coach and develop the team to deliver the Butlin’s people strategy of Get, Grow, Keep
Integral part of the Resort Leadership team

Fulltime

Senior Employee Relations Partner

This Senior ER Partner will be responsible for providing employee relations supp...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Significant Employee Relations experience
Demonstrated knowledge and experience in ER practices, including investigations and performance management
Expertise in employment laws and regulations, ideally with experience with the employment framework in India
Skills in identifying problems and using fact-based analysis to develop efficient solutions
Strong verbal and written communication skills, with the ability to articulate complex recommendations clearly and concisely

Job Responsibility

Advise and coach managers on navigating complex employment issues
Collaborate with HR Business Partners and other COEs across the site in navigating unique problem statements or projects
Define POSH training calendar and any other related engagements with the POSH Internal Committee
Work with managers to address and manage complicated performance management scenarios
Lead workplace investigations into high-risk concerns and employee grievances
Partner with managers to resolve issues
Contribute to global Employee Relations projects
Support the junior team members and coach them

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Senior Account Manager

Alera Group is seeking a Senior Account Manager to join their Employee Benefits ...

Location

United States , Tulsa, Oklahoma

Salary:

Not provided

Alera Group

Expiration Date

Until further notice

Requirements

5 -6 Years Experience
Undergraduate college degree preferred
or experience equivalent considered
Life and Health Insurance State License – required
Professional Certification preferred (GBA, PHR, CLU, CEBS, CBP) (not required)
Insurance carrier, benefits administration, and/or insurance brokerage experience preferred
Intermediate to advanced knowledge of the following: HMO, PPO, CDHP for health plans
Wellness programs, dental, life, short- and long-term disability
Regulatory environment of employee benefit plans
Ability to establish priorities, work independently and proceed with objectives with little or no supervision

Job Responsibility

Work with vendor/carriers/providers and/or other external partner, as appropriate, to resolve claims and other benefit-related issues
Remain current on forms, coverage insurance carriers, industry trends and legislation
Consistently follow client service workflows (service calendar timelines) and appropriately engage internal resources
Responsible for assisting and managing communications (e.g., guidance on benefit program features, plans, enrollment, rules, and eligibility) to employees and management
Maintain the calendar of wellness events and coordinate the distribution of all wellness information
Monitors ongoing administration, including the setup of new accounts, funding of contributions, and compliance with applicable ACA rules
Understand and execute company’s Standard Operating Procedures and reporting tools to ensure efficiency and accuracy of execution
Manages audits, required filings and other compliance related initiatives, as required
Identify needs, assist in the development of and maintain communication systems to promote understanding of benefit programs and practices for management, employees, and HR staff
Coordinate and plan the annual Open Enrollment process

What we offer

medical, dental, life and disability insurance, 401k, generous paid time off and much more

Senior Program Manager, TA Enablement

We're hiring an experienced Program Manager with a proven track record in drivin...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in program management in TA/HR/People organizations
Experience in project or program management, with a proven track record of using project management and change management methodologies and frameworks (e.g., Agile, Scrum, Adkar, PMP) to successfully drive complex projects
Knowledge of TA practices and tools to drive recruiting success
preference for scheduling, interviewing, or hiring committee programs
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
Excellent written and verbal communication skills, with the ability to present complex information clearly to various stakeholders
Experience in the global technology industry is preferred, ideally supporting an organization of 5K+ employees
Bachelor’s degree in Business Administration, Project Management, or a related field

Job Responsibility

Strategize, scope and execute programs around interviewing, scheduling, hiring committee/debrief and other middle funnel TA processes
Partner with local and global counterparts to ensure alignment to global processes
Improve the recruiting system with a focus on operational effectiveness, process and system efficiency, tech/tooling, change management, and recruiter/hiring manager enablement
Analyze and report on program and performance outcomes and impact using industry standard approaches to make data-driven recommendations
Drive thoughtful and strategic change, readiness and launch enablement programs to promote adoption and operational excellence
Build relationships with cross-functional partners and stakeholders across TA and People Technology in order to deliver on the TA Enablement team's roadmap and programs of work
Investigate issues and drive solutions optimize recruiting productivity and operational excellence

What we offer

health and wellbeing resources
paid volunteer days

Senior Pension & Benefits Manager

Atlassian is searching for an experienced Senior Pension & Benefits Manager with...

Location

United Kingdom; Poland

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Proven experience managing defined contribution pension schemes, including understanding the operational plan administration, compliance and governance requirements, and any external reporting
Solid understanding of pension and retirement regulations across EMEA region (especially for the Netherlands, UK, Poland, Germany and France) including knowledge of local legislation and reporting requirements
Strong experience in benefits communication and employee engagement, with the ability to explain complex pension concepts in a clear and concise manner
Strategic thinker, influencing and persuasion skills and comfortable working in a global team that both welcomes and challenges new ideas
Excellent stakeholder management skills, with the ability to build and maintain strong relationships with internal and external partners
Strong project management skills, with the ability to manage multiple priorities and meet deadlines
Excellent analytical skills with meticulous attention to detail
Strong understanding of finance and metrics management and reporting
Proficiency in Google Suite and Office Suite, particularly Excel
Bachelor’s or Master’s degree in HR, Finance preferred

Job Responsibility

Pension Plan Management: Provide operational management of the company's supplemental pension plans, acting as the primary point of contact for pension providers, external pension administrators and internal stakeholders. This includes managing the relationship with external providers, overseeing the plan administration, reviews of providers and investment funds, as well as ensuring compliance with local regulations in each country
Communication & Engagement: Develop and implement pro-active communication strategies to enhance employee understanding and engagement with pension plans. This includes creating educational materials, conducting presentations, and addressing employee queries concerning pensions and retirement savings plans
Governance & Compliance: Manage regular pension governance reviews and oversee all aspects of the pension operations ensuring adherence to governance requirements. Stay abreast of legislative changes impacting pensions across the EMEA region and implement necessary adjustments. In particular, act as a subject matter expert for the Netherlands Future Pension Act, ensuring compliance and effective change management
Stakeholder Management: Collaborate effectively with internal stakeholders, including HR, Finance, Payroll, and Legal, to ensure seamless pension plan management and a joined-up approach to benefits delivery. Build and maintain strong relationships with external pension providers and advisors
Continuous Improvement: Monitor industry trends, best practices, and competitor offerings to identify opportunities to enhance the company's pension offerings and ensure they remain competitive and relevant for our workforce. Monitor benefit plan performance and recommend changes where necessary to improve cost-effectiveness
Project Management: Collaborate with the wider People team on projects related to pensions and broader financial well-being programs, ensuring a consistent and high-quality service is provided to our employees. This may include initiatives such as implementing new pension schemes, savings vehicles or enhancing existing ones

What we offer

Health and wellbeing resources
Paid volunteer days
Various perks described in go.atlassian.com/perksandbenefits

Fulltime

Senior Manager, Employee Experience

Spring Health

Location:
United States , New York

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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