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In this high-visibility leadership role, you will be responsible for optimizing cost efficiencies, improving sub-same day speed and driving strategic growth initiatives across Walmart’s omnichannel fulfillment ecosystem. You will analyze business performance, identify growth and cost opportunities, and enhance fulfillment experiences to drive business growth, customer satisfaction, and margin expansion by working on end-to-end propositions.
Job Responsibility:
Develop and execute a long-term strategy for profitability and growth in Walmart’s eCommerce, focusing on improving cost efficiency, fulfillment speed, and customer.
Analyze key business and operational metrics (e.g., order fulfillment costs, last-mile logistics, customer satisfaction, and inventory efficiency) to drive insights that inform strategic decisions.
Partner with Supply Chain, Finance, and Product teams to optimize fulfillment costs while maintaining best-in-class customer experience.
Collaborate with cross-functional teams to implement automation, data science models, and technology solutions that improve operational efficiency.
Identify opportunities for new revenue streams and cost-reduction initiatives through competitive benchmarking, industry research, and internal data analysis.
Drive execution of multiple initiatives by developing roadmaps, prioritization frameworks, and business cases for growth-oriented projects.
Build strong relationships with leadership and stakeholders across Tech, Operations, and Finance to influence key strategic decisions.
Monitor and refine key KPIs and business metrics, ensuring alignment with Walmart’s broader business objectives.
Communicate strategy, roadmaps and results across a broad set of stakeholders that include partners in other teams and senior leaders.
Requirements:
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.
Nice to have:
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
5+ years of experience in business management, product operations, consulting, finance, analytics, or strategy in a high-growth, customer-facing company.
Experience in eCommerce fulfillment, supply chain, last-mile logistics, or digital operations is a strong plus.
Strong analytical skills with experience working with financial models, operational dashboards, and data-driven decision-making.
Ability to work cross-functionally with technical and non-technical teams, translating complex operational challenges into actionable business strategies.
Experience leading cost optimization and operational efficiency initiatives in a large, matrixed organization.
Proven track record of driving strategic initiatives from concept to execution, with measurable business impact.
Comfortable navigating highly dynamic environments and making decisions amidst ambiguity.
Excellent communication and stakeholder management skills, with the ability to influence senior leadership.
Technical acumen to understand fulfillment technologies, automation, and machine learning applications in logistics and eCommerce.
What we offer:
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include: Stock.