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Senior Manager, eCommerce Northern Europe

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Pandora

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Location:
Germany , Hamburg

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

As Senior Manager, eCommerce Northern Europe, you own the overall commercial and growth strategy for eCommerce across the cluster, while providing strong leadership and active execution oversight to ensure commercial plans land on point, on time, and with real customer impact. You operate as a leader–operator–strategist: setting direction, shaping priorities, and staying close enough to execution to ensure delivery quality, speed, and performance. You are accountable not only for what is planned, but for how effectively it is executed—from commercial results to continuous improvement of the end‑to‑end customer journey.

Job Responsibility:

  • Shape the commercial strategy for eCommerce across Northern Europe
  • Define market‑driven approaches that maximize competitiveness, relevance, and scalability
  • Steer financial planning, forecasting, and performance management
  • Define clear commercial plans, priorities, and milestones, and lead teams through execution
  • Oversee execution across markets, actively unblocking, course‑correcting, and ensuring initiatives land on scope, on time, and against KPIs
  • Drive continuous improvement through performance reviews, post‑mortems, and hands‑on steering where needed
  • Lead continuous improvement of the customer journey, aligning commercial, experience, and technical priorities
  • Steer local and Global technical development priorities in close collaboration with Global teams, ensuring solutions support commercial and customer objectives
  • Act as an integrating leader between Global guidelines and local execution, while aligning with stakeholders across the cluster
  • Lead and develop team members and managers, setting clear expectations, coaching for impact, and building strong commercial capability and technical acumen
  • Foster a high‑performance culture with clear ownership, accountability, and follow‑through

Requirements:

  • Senior eCommerce or commercial leader with experience in regional or multi‑market environments
  • Strong strategic and financial acumen, combined with a hands‑on execution mindset
  • Solid understanding of eCommerce platforms and technical ecosystems
  • Proven ability to drive growth, performance, and scalable commercial models
  • Trusted leader who develops people, drives accountability, and delivers through others
  • Comfortable operating in complex, fast‑paced organizations
What we offer:
  • 30 days of vacation & special leave days
  • Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
  • Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
  • Personal and professional development through regular e-learning modules, training and workshops
  • Urban Sports Club membership at a reduced Pandora-Corporate-Rate
  • Running club: Join our weekly running club
  • Cooperation with OpenUp, a digital platform for mental well-being
  • Corporate benefits & free access to a benefits portal for discounted tickets for different events
  • A great discount on our jewellery
  • Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
  • Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
  • Lunch allowance: Monthly pluxee vouchers
  • Attractive company pensions scheme with an insurance package
  • Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals
  • Dogs are very welcome!
  • Beautiful & modern office space in the Hamburg city center
  • Internationally successful company with a flat hierarchy
  • A highly motivated team with a Can-Do-Attitude
  • Cozy coffee area where you can grab a cup of coffee and meet for a chat
  • We love to celebrate special moments together

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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