Senior Manager, eCom Operations Manager Job at sa.global (Stockholm)

New

Snr Specialist, eCOM Outbound and Return

To overseeing and managing the day-to-day operations of the e-commerce business,...

Location

Thailand , Bangkok

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, E-Commerce, Supply Chain Management, or a related field. Master’s degree is a plus
5+ years of experience in e-commerce operations, preferably within the fashion retail industry/FMCG or third parties logistics service providers industry
Languages Proficiency in Thai and English (both spoken and written) at Business Level
Experience in a project management with a focus on ECOM operational excellence
Tech-Savvy, familiarity with e-commerce platforms (e.g., Shopee, Lazada, TikTok), inventory/warehouse/ transport management systems (SAP, WMS, TMS, Integrators such as Cresco/Interpret), and business intelligence tools (e.g., Power BI, Excel, SQL, KIBANA)
Manage Relationship and Diversity

Job Responsibility

Oversee day-to-day operations related to the e-commerce business, including order fulfillment, returns management, and ad-hoc support
Monitor the KPI performance of all online orders, both internal and platforms related
Ensure the e-commerce platform’s technical functionality aligns with operational processes
Collaborate with commercial, warehouse, and supply chain teams to ensure smooth operation
Work closely with marketing, merchandising, and IT teams to support campaign execution, promotional activities, and product launches
Lead operational meetings, review KPIs, and provide insights on ways to optimize processes and resolve operational bottlenecks
Share knowledge, train or mentor colleagues and 3PL to maintain high operational standards
Maintain strong relationships with 3PL and partners involved in the supply chain
Develop and maintain key performance indicators (KPIs) to measure the efficiency of operations
Analyze operational data to identify trends, potential risks, and opportunities for improvement

Fulltime

New

Assistant Manager, B2C & Inventory/Claims Operations

Responsible for overall ecommerce order fulfillment and inventory, returns and r...

Location

Indonesia , Jakarta

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Diploma in Logistics Management or related field
Minimum 3 years work experience in logistics operations, preferable experience in the sport or clothing industry
PC literature, excellent oral and written communication skills in English and local languages
Communication with stakeholders
Manage relationship & diversity
Planning and Organizing
Analysis and problem solving
Manage Business (Processes and Projects)
Learning and self-development
SAP AFS MM & SD module

Job Responsibility

Supporting eCOM business growth by managing daily warehouse outbound picking & distribution operations (adidas & adiGolf) are functioning safely with high level of accuracy, efficiency (cost & process) and productivity
Optimizing outbound delivery performance with cost saving initiatives
strengthening processes and policies
leveraging systems
Analyze and coordinate with eCom channel team Sales for warehouse capacity planning at daily/ weekly/monthly and align 3PL on the same
To keep track the accuracy of consumer shipments and on time delivery & coordinate consumer claims handling and investigation between CS and 3PL warehouse team
Responsible for eCOM cancellation driven by DC/inventory and work with all teams to meet target of <0.5%
Work closely with Senior Manager SCM on various eCOM projects and initiatives and become one point of contact for all eCOM related projects/issues and topics
Work closely with eCOM channel team on peak and burst activations such as 6/6 or 11/11 and align DC capacities to deliver business as per agreed SLA
Maintain DPE as per agreed lead time to ensure and deliver SLA to consumers

Fulltime

Senior eCom Experience Planner

As our Senior eCom Experience Planner you will be working in the intersection of...

Location

Sweden , Stockholm

Salary:

Not provided

sa.global

Expiration Date

Until further notice

Requirements

5+ years' experience from working in a project managing role within eCom, digital marketing, content operations or related fields
Proven experience of leading high performing teams
Hands-on experience with tech platforms such as CMS and eCommerce systems to effectively plan, explain and execute creative ideas
Experience in working with the consumer from a 360-degree perspective in a technical and creative environment
Strong project management skills with experience leading cross-functional digital initiatives
Exceptional communication, organization, and stakeholder-management skills
Familiarity with CMS, CRM, and digital campaign workflows

Job Responsibility

Lead a team of Content Managers to ensure that we show up in an optimal way and are following roadmaps and priorities
Foster a collaborative, solution-oriented, and high-performance team culture
Act as a key liaison between strategic planning, Brand teams, Regional teams, Product launch team and Internal design agency to execute across website and CRM
Translate strategies and business objectives into clear briefs, execution plans, timelines and oversee end-to-end execution
Develop and maintain the eCom Experience project board and calendar across website and CRM
Ensure all experiences are compliant with brand standards, optimized and cohesive across all touchpoints on website and CRM, and delivered on schedule
Collaborate cross-functionally to align needs, anticipate dependencies, and proactively identify and resolve bottlenecks
Review performance to identify opportunities for optimization, improvements to workflows, processes, and planning to enhance operational efficiency

What we offer

re-location support
visa/work permit application
local authority registration
home finding service

Midweight Image Retoucher

Vivienne Westwood is looking for a Mid-Weight Image Retoucher to join the Ecomme...

Location

United Kingdom , Merton Park

Salary:

29000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

4 years’ experience minimum within retouch/ edit field
A strong portfolio of creative work
Able to attend our SW19 office at least 3 times a week
Excellent Photoshop knowledge and a strong understanding of colour spaces and Mac systems
Advanced knowledge of automotive retouching specifically on still life, mannequin, and model
Composite retouch experience
Excellent organisational skills and attention to detail
Strong interpersonal skills with the ability to communicate
Problem solving and decision-making skills – Solution focused
Ability to multitask, manage and prioritise workload to meet deadlines

Job Responsibility

Perform art working and image editing of photography to the highest standards. Adhering to quality control guidelines and feedback working on still life and model images
Work across a broad range of images and categories during ecommerce seasonal uploads and wholesale selling season (JOOR) to meet upload targets
Established technical ability pertaining to invisible mannequins, model, product and jewellery images
Demonstrate clear brand understanding and deliver consistent, quality artwork to specification
Act as an ambassador for retouch guidelines, to support detailed retouching notes and feedback provided by the Senior Retouchers and Content & Image Coordinator
Act on behalf of the Senior Retouchers in their absence to translate and apply creative direction through to final deliverables
Support Senior Retouchers with production process and day-to-day retouch operations in order to meet deadlines
Quality control on editing and colour checking/matching images with garments/products to ensure consistent colour accuracy
Suggest retouch processes and software to enhance and update studio processes, collaborate with Photo Studio peers to advise on the most effective way of achieving required results. Provide innovative solutions to increase the efficiency of the retouch workflow
Maintain and organise personal retouch workload and checklist priorities, ensuring assets are submitted onto the VW dropbox ready for approval from the Senior Retouchers or Image and Content Coordinator

What we offer

Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment

Fulltime

Midweight Image Retoucher

Vivienne Westwood is looking for a Mid-Weight Image Retoucher to join the Ecomme...

Location

United Kingdom , Merton Park, Merton, Greater London

Salary:

29000.00 - 32000.00 GBP / Year

Vivienne Westwood

Expiration Date

February 23, 2026

Requirements

4 years’ experience minimum within retouch/ edit field
A strong portfolio of creative work
Able to attend our SW19 office at least 3 times a week
Excellent Photoshop knowledge and a strong understanding of colour spaces and Mac systems
Advanced knowledge of automotive retouching specifically on still life, mannequin, and model
Composite retouch experience
Excellent organisational skills and attention to detail
Strong interpersonal skills with the ability to communicate
Problem solving and decision-making skills – Solution focused
Ability to multitask, manage and prioritise workload to meet deadlines

Job Responsibility

Perform art working and image editing of photography to the highest standards. Adhering to quality control guidelines and feedback working on still life and model images
Work across a broad range of images and categories during ecommerce seasonal uploads and wholesale selling season (JOOR) to meet upload targets
Established technical ability pertaining to invisible mannequins, model, product and jewellery images
Demonstrate clear brand understanding and deliver consistent, quality artwork to specification
Act as an ambassador for retouch guidelines, to support detailed retouching notes and feedback provided by the Senior Retouchers and Content & Image Coordinator
Act on behalf of the Senior Retouchers in their absence to translate and apply creative direction through to final deliverables
Support Senior Retouchers with production process and day-to-day retouch operations in order to meet deadlines
Quality control on editing and colour checking/matching images with garments/products to ensure consistent colour accuracy
Suggest retouch processes and software to enhance and update studio processes, collaborate with Photo Studio peers to advise on the most effective way of achieving required results. Provide innovative solutions to increase the efficiency of the retouch workflow
Maintain and organise personal retouch workload and checklist priorities, ensuring assets are submitted onto the VW dropbox ready for approval from the Senior Retouchers or Image and Content Coordinator

What we offer

Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment

Fulltime

New

Director Digital Content Production

As Director Production Storytelling in adidas you oversee and deliver the full s...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

University degree with focus on Business Administration, Communication, Creative, or equivalent combination of education and experience
10+ years' experience working in global multinational, matrix organization with a minimum 8+ years of a strong portfolio of content creation experience in digital
Strong experience of working in creative production within agency setup or within large corporate brand
Experience in cross-media (print, digital and TV) shoot with knowledge of producing in worldwide locations / for worldwide markets
Experience with and keen interest in pursuing innovation, particularly in the realm of AI
Working knowledge of production in client, agency and production company
Budget management and cost negotiations – experience managing budgets across a spectrum from small (<100K) to large and varying in scope / scale
Solid understanding of marketing industries, processes and digital communication channels
Legal understanding of MSAs with creative partners (procurement, Ops), model rights, AI legal impact, future tech legal impact
Ability to foresee risks and manage them with priority

Job Responsibility

Manage and deliver the full scope of Storytelling pillar projects and campaigns (eCOM, DPC/WHS, Retail)
Lead the successful delivery of Storytelling projects using standard adidas PMI/Agile methodologies
Drive continuous evaluation and optimization of processes and Ways of Working within the department, on productions and with key stakeholders
Align with the Content Demand counterpart on the yearly forecast for the ONE STOP SHOP demand management for digital content (eCOM, DPC/WHS, Retail) - scope, budget, people needed
Drive efficient project resourcing framework in alignment with Design Operations team
Drive the quality/cost analysis for Storytelling pillar projects and campaigns (eCOM, DPC/WHS, Retail)
Lead a creative capture pool of talent (directors / videographers / photographers) and production companies
Support producers to understand Communication team briefs, calendars, budgets, creative approaches and final creative to realize shoot efficiencies ensuring OTIF (on-time-in-full) delivery, on-budget and quality productions
Be the production authority across all shoots and sound production
Drive production best value with innovative and integrated shoots to fulfil the creative vision

Fulltime

New

Senior Product Owner, Digital Marketplace

As Senior Product Owner, Marketplace Partnership, you will play a critical role ...

Location

China , Shanghai

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Bachelor’s degree and above on Business Administration, Business Analytics, Statistics, Information systems or Computer Science
8+ years of experience working in a Digital and/or eCommerce environment
Experience in partnership with digital giants (Tencent, Ali, Bytedance, RedNote..)
Experience in strategy and insight analysis in eCom operation, traffic opt. and experience improvements are big plus
Experience in creating strong internal business cases and innovation initiatives
Strong knowledge in digital product, commercial process and digital innovation
Strong project management skill in partnership and collaboration with eCom giants
Excellent analytical skills (SQL/PYTHON) and commercial acumen
Strong knowledge in common eCom consumer analysis model and consumer cohort analysis
be familiar with marketplace data product (e.g., Databank, TMIC, OceanEngine, 数坊…) is a big plus

Job Responsibility

Be accountable for partnership initiatives cross digital ecosystem to drive the success of business growth and consumer experience excellence
Be accountable for addressing business questions and provide the solutions based on marketplace product capabilities and data insights
Be accountable for conducting project delivery in line with the business values and lead the delivery with agile or hybrid model with internal and external resources
Identify and solve dependencies with other product owners and cross function stakeholders to ensure efficient delivery
Support ad-hoc projects if needed
Represent the business for the platform, fostering strong relationships with key stakeholders
Work closely with GCA Digital key stakeholders cross commercial sites, media and operations team
Work as one team with CDH peers and Tech delivery teams to guarantee high-quality deliverables with proper velocity
Prioritize the items in initiative backlog
Own the refinement of your backlog to ensure that the platform team is delivering the right enhancements as well as new capabilities to realize business value

Fulltime

New

Head of Owned Channels & eCom Sales

The Head of Owned Channels & eCommerce leads the strategy and execution of our o...

Location

Australia , Sydney

Salary:

Not provided

Ticketek Entertainment Group

Expiration Date

Until further notice

Requirements

10+ years in digital marketing, B2B sales, trade marketing, ecommerce, or channel optimisation roles
Strong background in CRM, automation, merchandising, personalisation, or omnichannel strategy
Experience in ticketing, events, retail, travel, marketplace, or other high-volume transactional environments
Proven leadership in managing multidisciplinary teams
Experience in enterprise governance, rate cards, or contracted delivery models
Strong commercial acumen and experience with revenue-driving channel strategies
Deep understanding of digital merchandising, CRM, lifecycle, and automation
Highly analytical with strong decision-making skills
Expert in channel optimisation, fan/customer journey mapping, and personalisation
Exceptional stakeholder management, communication, and influence

Job Responsibility

Drive the overarching strategy for digital channels, including seasonal trading plans, priority event cycles, and sponsor integrations
Establish onsite merchandising frameworks and growth strategies to optimize channel performance
Oversee the governance and delivery of venue marketing obligations, acting as the primary senior liaison for digital performance and escalation
Lead venue engagement through strategy forums and business reviews, ensuring commercial alignment via standardized "Venue Marketing Blueprints" and SLAs
Partner with Commercial and Ticketing teams to manage feedback loops and ensure contractual compliance
Own the scalable operating model and "playbooks" for major music, sport, and theatre onsales
Standardize automated workflows, QA requirements, and content templates to enhance speed-to-market and ensure channel consistency
Lead the end-to-end trade operations function (CRM, Web, App), optimizing workflows to ensure activity is executed accurately and on time
Implement automation and "always-on" frameworks to reduce manual effort and improve operational efficiency
Drive the personalization strategy to deliver relevant "Next Best Actions" for fans across the digital ecosystem

What we offer

Complimentary event tickets
Birthday and volunteering leave
Wellbeing discounts & flu vaccinations
Paid parental leave & free employee support (EAP)
Global rewards and recognition
Learning, development & career pathways
A diverse, inclusive, and passionate team

Fulltime

Senior Manager, eCom Operations Manager

sa.global

Location:
Sweden , Stockholm

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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