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The Senior Manager, Digital + Tech Transformation Revenue Management, APEC plays a critical role in Marriott’s Digital and Technology Transformation. This role will provide a bridge between current and future hotel revenue management, guiding deploying hotels on the new systems and business processes that support the commercial hotel strategy to ensure a smooth transition and cutover. This role combines deep expertise in hotel revenue management with advanced training delivery skills, ensuring that property teams are fully prepared to optimize ACRS and One Yield functionality and drive revenue performance from day one.
Job Responsibility:
End-to-End Testing and Business Process Validation
End-to-End Deployment Validation
ACRS and One Yield Evolution Setup & Pre-Go-Live Support
Digital Learning Path
Workshop Facilitation & Training
Property Support
Deployment Support
Stakeholder Engagement & Change Management
Materials & Continuous Improvement
Perform other duties as needed
Requirements:
7+ years of progressive experience in revenue management, with at least 3 years in a leadership or SME role
Demonstrated experience designing and delivering training or workshops to adult learners
Deep knowledge of existing CRS, RMS, PMS, S&C, and other operational systems
Strong analytical, organizational, and communication skills
Ability to travel as needed for workshop delivery
Nice to have:
Experience with large-scale system deployments or property conversions
Experience in adult learning, instructional design, or facilitation
Change management or project management credentials
Collaborative, adaptable, and solutions-oriented mindset