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Senior Manager, Digital Services Transformation Office

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Boeing

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Location:
United States , Seattle, Washington ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

191250.00 - 258750.00 USD / Year
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Job Description:

At Boeing Digital Services, we deliver innovative and integrated software solutions that drive value for our aerospace customers. Our team leverages advanced technology and data analytics to develop solutions which enhance operational efficiency and meet the needs of our aerospace customers. We are dedicated to creating intuitive, scalable, and secure solutions that empower customers, partners, and empowered operators to succeed. Join us in creating the future of aviation technology, where your contributions will shape impactful solutions for aircraft customers globally. We are seeking a dynamic and experienced Senior Leader, Digital Services Transformation Office to join our organization in either Seattle, WA or Denver, CO. In this pivotal role, you will spearhead our multi-year transformation journey and roadmap, enabling modernization efforts that will impact a global workforce and customer base.

Job Responsibility:

  • Establish an organizational wide operating rhythm and management system that delivers results backed by continuous improvement
  • Operate the transformation scorecard, define delivery KPIs across product, technology, operations, and culture
  • Maintain momentum through a structured cadence of rituals. Weekly syncs ensuring alignment across domains and track immediate risks. Biweekly reviews monitoring scorecard metrics and track playbook adoption. Quarterly, convening the broader Digital Services team quarterly into business reviews where product domains align on progress, blockers, and bets
  • Run structured feedback loops to gather learning from product teams, platform consumers, capability leads, and leadership. These learnings are used to continuously enhance our playbook and inform new guidance, tools, and templates
  • Develop a sustained transformation management system that accounts for operational excellence, KPI’s, organizational performance, and investments to empower our people and teams to move with speed and confidence
  • Define governance tools and templates by curating a suite of assets, inclusive of: a portfolio-level transformation scorecard with shared metrics
  • an operating model self-assessment to help teams benchmark their maturity
  • phase-gate readiness checklists for scaling product teams
  • and coach teams to set up charters that align new squads on mission, scope, and success criteria
  • Collaborate and partner with finance, product leadership, and enablement teams to understand how investments decisions on whether to “seed, grow, or sunset” portfolio items impact transformation activities
  • Own and Execute Organizational Change Management (OCM)
  • Serve as communications and internal marketing championensuring transparency, storytelling, and organization-wide engagement are forefront throughout the transformation journey
  • Delivery management, execution, and coaching
  • Insight-Driven Instill a culture of continuous improvement grounded in data & insights to steer decisions, adjustments, and long-term success
  • Business and technology improvement architect that aligns strategic goals, integration, scalability, and customer experience

Requirements:

  • 7+ years project management skills. Proven experience in managing large-scale projects and programs, utilizing methodologies such as Agile, Lean, or Six Sigma
  • 7+ years leadership and coaching. Demonstrated ability to lead cross-functional teams, coach leaders, and foster a culture of continuous improvement and high performance
  • 7+ years effective communication skills. Exceptional verbal and written communication skills, with the ability to convey complex information clearly and engage a diverse group of stakeholders (inclusive of technical teams)
  • 7+ analytical skills. Strong analytical and problem-solving skills, with experience in using complex data and metrics to drive decision-making and measure success
  • 7+ years of complex stakeholder management. Experience in building and maintaining relationships with senior executives, business partners, and internal/external stakeholders
  • 7+ years change management expertise. Knowledge of organizational change management principles and practices, with a track record of successfully implementing change initiatives in a global environment
  • 5+ years in technology and/or Software as a Service (SaaS) sector. In-depth knowledge and expertise in technology and SaaS development
  • 5+ years in establishing and executing against strategic key performance indicators (KPI’s) that drive business/organizational performance
  • 3+ years leading organizational transformation initiatives. Proven ability to deliver on roadmaps, business plans, metrics, scorecards, and change management supporting broad-based organizational transformation
  • 2+ years in formal people management. Inclusive of managing a team of direct reports and dotted-line team members
  • Ability to travel up to 40% of the time to both US and Non-US locations (ex: Canada, India, Europe)

Nice to have:

  • Bachelor’s degree in: Business Administration, Information Technology, Computer Science Engineering, or another related field. A master’s degree or MBA is preferred
  • Product management experience in a tech and/or SaaS product base
  • Technical proficiency or fluency in software development, with an understanding of modern development practices, programming languages, and tools
  • Understanding and fluency in software development methodologies, including Agile and DevOps practices
  • Deep understanding of platform development, CI/CD, and automation ecosystems used to enable modernization at scale
  • Experience working in or supporting the aerospace industry where a highly regulated environment often drives development and GTM timelines
What we offer:
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Up to $10,000 gift match when you support your favorite nonprofit organizations
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid and unpaid time away from work
  • Relocation based on candidate eligibility

Additional Information:

Job Posted:
January 09, 2026

Expiration:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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