CrawlJobs Logo

Senior Manager-Digital Product Management

americanexpress.com Logo

Amex

Location Icon

Location:
India , Bengaluru Urban

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Senior Product Manager leads the strategy, roadmap, and execution for Merchant Non-Financial Data platforms, including Merchant Onboarding journey capabilities and the associated System of Record (SOR). This role drives scalable onboarding processes, controls, and validation checks across the Merchant lifecycle, ensuring data accuracy, integrity, governance, and regulatory compliance within the BFSI environment. The role owns end-to-end product lifecycle management of the Merchant Non-Financial Data platform, ensuring robust onboarding workflows, standardized data capture, validation rules, risk checks, and operational controls are embedded within the platform. Operating within a highly matrixed environment, the role partners with senior leadership and multiple Lines of Business (LOBs) to influence enterprise-level decision-making.

Job Responsibility:

  • Design and execute the capability roadmap supporting Merchant Onboarding journeys and Merchant Non-Financial Data platforms
  • Define product vision, priorities, and policies impacting onboarding processes, data controls, and platform governance
  • Ensure robust onboarding workflows, validation checks, and control frameworks are embedded within the non-financial data platform
  • Balance short-term tactical enhancements with long-term strategic modernization of onboarding and System of Record capabilities
  • Lead user-level product discovery sessions to define scalable, compliant, and customer-centric solutions
  • Translate business requirements into scalable technical features, high-quality user stories, and structured data specifications
  • Lead feature definition workshops, backlog grooming, and scope prioritization sessions
  • Establish acceptance criteria, define test strategy, and author UAT cases to ensure quality and compliance
  • Oversee data models, relational tables, entity relationships, APIs, data ingestion frameworks, and ETL processes supporting onboarding controls
  • Ensure strong governance of the Merchant Non-Financial Data System of Record (SOR), including data integrity, lineage, reconciliation, and quality controls
  • Identify technical and control gaps and partner with Technology and Data Engineering teams to mitigate risks using Scaled Agile methodologies
  • Drive initiatives with full awareness of BFSI regulatory requirements, risk frameworks, compliance obligations, and audit readiness
  • Maintain and monitor core critical metrics such as onboarding cycle time, control effectiveness, data accuracy, and platform reliability
  • Serve as Subject Matter Expert (SME), conducting strategic and industry analysis to provide informed, competitive recommendations
  • Interface with senior leadership and navigate matrixed environments to drive alignment and enterprise-level decisions
  • Maintain open communication channels across Product, Technology, Operations, Risk, Compliance, and Governance
  • Support governance and control processes for assigned product(s)
  • Operate effectively in ambiguity while proactively managing portfolio risks and dependencies
  • Lead multiple direct reports with accountability for performance management, coaching, development planning, calibration, and broader people leadership responsibilities

Requirements:

  • 8+ years of Product Management experience, preferably in platform or data products
  • Strong understanding of onboarding workflows, validation checks, control frameworks, and data governance within BFSI
  • Strong understanding of data models, relational tables, entity relationships, APIs, data ingestion, and ETL processes
  • Proven ability to convert business requirements into scalable technical features
  • Strong command of the Product Management lifecycle with application of Scaled Agile delivery
  • Experience working closely with Technology as integrated partners
  • Ability to think globally and drive process standardization while adapting to regulatory or market-specific requirements
  • Strong BFSI regulatory awareness with risk-informed product decision-making
  • Strong people leader with experience managing multiple direct reports, performance management, coaching, development planning, and talent calibration
  • Excellent communication, stakeholder management, and cross-functional facilitation skills
  • Strong analytical, strategic thinking, and innovation capabilities
  • Self-driven leader with proven ability to manage ambiguity, risk, and competing priorities
  • Bachelor’s or master’s degree in computer science, Engineering, Computer Applications, MBA or related quantitative field
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
February 16, 2026

Work Type:
Hybrid work
Job Link Share:
PREMIUM
More languages and countries
+ Unlock 31697 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager-Digital Product Management

Senior Manager-Digital Product Management

You will be joining the Enterprise Digital Experiences team (EDX). EDX seeks to ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years’ experience as a product manager within a user-centric, digital product development team
  • Qualitative and quantitative customer research experience
  • Technical fluency - an ability to clearly describe tradeoffs with users and engineers about certain decisions
  • Highly organized - you are great at research and documenting your learnings
  • Loves dealing with fast pace and changing needs
  • The ability to set a high bar for your team and empower them to achieve great results
  • A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration
  • User-centricity - examples from your past of product challenges that you powered through because you were unwilling to make your problems your users’ problems
  • In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Define the product vision, strategy, roadmap and growth opportunities to grow and scale native acquisition in the Amex app
  • Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy
  • Work closely with your partners (engineering, marketing, design, analytics) and colleagues to create and maintain a feature backlog and support and grow native acquisition experiences in the app
  • Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals
  • Develop a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas
  • Keep up to date with industry, competitor, Agile methodologies, and new trends for building software experiences
  • Define, collect and report on metrics that are clear and concise and able to articulate the impact of decisions
  • Ability to shape product programs and their KPIs
  • Managing the product life cycle from ideation to tactical execution
  • Directly manage an associate product manager on their own deliverables and professional development
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Read More
Arrow Right

Senior Manager-Digital Product Management - DSAR

Enterprise Data Management & Products (EDMP), a key part of our Technology organ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience within Product Management or oversight function
  • Demonstrated excellence in Product Management and leading cross functional teams delivering technology-driven business solutions across the Enterprise
  • Experience in and knowledge of the Data Privacy space, with a particular focus on highly complex data and automated solutions catering for multiple markets and regulations
  • Experience leading and coaching multiple high performing junior product owners and delivering through a team
  • Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence across band levels to achieve critical business goals
  • Rigorous attention to detail, with demonstrated proficiency in creating transparent, well-communicated, and scalable processes and communications, while leading the implementation of those processes across a matrixed environment
  • Confidence in decision-making in complex and ambiguous situations
  • comfortable troubleshooting and aligning conflicting interests
  • Ability to understand and communicate complex technical concepts and processes to a wide variety of audiences
  • Proactive analytical skills with a keen eye towards implications on strategy and capability impacts
Job Responsibility
Job Responsibility
  • Develop, continuously refine, and execute the vision and product strategy for the Data Subject Request Processor platform and associated data discovery and integration at American Express, including regular assessment of the global regulatory environment to inform future platform needs
  • Work across the DSAR team to develop, communicate, and execute on our core roadmap across prioritized markets and DSAR types
  • Build relationships and drive strategic alignment with critical business partners such as International Privacy Risk Management and Global Servicing to evangelize and get buy in to our DSAR technical solutions, and manage responses to regulatory initiatives affecting our portfolio
  • Work with the DSAR product team in the development and maintenance of required program collateral and assets, including roadmaps, updates, project tracking, and informational hubs/documents for partner engagement
  • Partner with Engineering to develop automation and reporting solutions that are both compliant, yet built to scale and achieve business goals
  • Coordinate with International Privacy Risk Management and Global Servicing to prioritize significant incoming business demand
  • Line management of junior product associates
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Read More
Arrow Right

Senior Manager-Digital Product Management

The Network Delivery team works to deliver a full-scale modernized Network inclu...
Location
Location
India , Bengaluru Urban
Salary
Salary:
Not provided
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, computer science engineering, or related experience required
  • 5+ years of experience as a Product Owner or Product Manager, with solid understanding of SAFE Agile methodologies
  • Project management and planning experience preferred along with working experience on Rally
  • Proven track record of change management and delivery in complex and highly matrixed organizations
  • High intellectual curiosity, with excellent creative and critical thinking and problem- solving skills
  • Outstanding communicator with the ability to translate complicated business needs into technical requirements that can be delivered by technology teams and influence and drive decisions within cross-functional teams
  • Payments industry experience, preferably including understanding of Network and payment technology and processes for debit/credit processing and policy and operations
  • High energy, an optimistic attitude, and a good sense of humor
Job Responsibility
Job Responsibility
  • Support the delivery lifecycle through solid engagements & efficient partnership with Customers, Product teams & Technology partners aligning to the enterprise strategy
  • Strategy for network capability & Enterprise Strategic top priorities (STPs)
  • Execute the product development
  • Partner with Quality team aligning to the “Shift Left” strategy through early engagements on features and release timelines
  • Ensure individual releases across the program drive the successful value delivery on the key program milestones and this delivery is of high quality
  • Maintain the delivery pace of the program, without capacity waste
  • Manage relationships across multiple business stakeholders like Program Owners, PD&I teams, TD&E & Envisioning teams to support the STPs roadmap through efficient delivery
  • Maintain clarity of the minimum viable program delivery and ensure the program has the capacity to deliver its core potential and capabilities
  • Breaking down high-level milestones into requirements, user stories, and acceptance criteria
  • Reviewing and accepting engineering deliverables, ensuring they meet all of your requirements
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Read More
Arrow Right

Senior Manager-Digital Product Management

The Consumer New Product Development (NPD) team is responsible for leading large...
Location
Location
United States , New York
Salary
Salary:
123000.00 - 215250.00 USD / Year
americanexpress.com Logo
Amex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Self-starter with track record of excelling in a fast-paced environment
  • A creative and innovative thinker and problem-solver who can manage effectively through ambiguity and evolving strategies, while maintaining strong customer focus
  • Demonstrated ability to lead teams to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups
  • Comfort with technology, and skilled at understanding business and customer needs and translating into tech requirements
  • Ability to understand the details of complex processes with an orientation toward process improvement and innovation, and an ability to translate across teams with various technical capacities
  • Excellent understanding of lending and card business drivers
  • ability to interpret financial information to identify opportunities and develop business strategies
  • Excellent communication and presentation skills for complex and technical topics with ability to influence across leadership levels and domains
  • Experience with product ownership in an agile or scaled agile delivery environment is a plus
  • Experience working with Microsoft office suite (Excel, Visio, Powerpoint, Word)
Job Responsibility
Job Responsibility
  • Lead the launch of capabilities, features, and products across card product and lending for the Consumer business to drive business results, improve customer experiences, and increase agility in product development
  • Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs
  • Lead concept development, feasibility assessment, and end-to-end customer experience design followed by development, testing, and launch
  • Drive vision and development of new products, features, and capabilities based on in depth knowledge of customer, business, and technology. Integrate customer research, usability studies and market analysis into actionable product requirements
  • Ability to work in large, cross-functional teams and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance
  • Work closely with Technology as key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes
  • Monitor product data and customer feedback post launch, and partner on continuous strategic growth strategy
  • Continuously improve the investment planning and product development processes to drive greater efficiency, agility, and effectiveness
What we offer
What we offer
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • Fulltime
Read More
Arrow Right

Sr. Network Engineer

Arcfield is seeking a highly skilled and motivated Network Engineer to join our ...
Location
Location
United States , Washington, D.C.
Salary
Salary:
94494.96 - 164308.40 USD / Year
arcfield.com Logo
Arcfield
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree with 8-10 years' experience
  • MS with 6-8 years' experience or PhD with 3-5 years' experience in Network Engineering, Systems Engineering, Management Information Systems (MIS) or related field
  • A minimum of 3 years' experience in a network support role
  • Must possess and maintain an active TS/SCI DOD security clearance
  • Strong understanding of network hardware, software, protocols, and security in a client/server environment
  • Possess experience with Cisco and/or related hubs/routers and have a solid background in Personal Computing (PC) technology including, but not limited to: desktop PC, PC server hardware & software selection, installation, administration, control, troubleshooting, and support
  • Solid knowledge of LAN and WAN interconnecting hardware and network security requirements and issues
  • Experience in designing, developing, and implementing network topologies for a broad range of user and customer environments in support of sophisticated ground stations or similar environments
  • A strong background in the administration of Local Area Networks (LANs) and Wide Area Networks (WANs)
  • Proficiency in network tools like ISS, NetRanger, and nmap for vulnerability analysis and resolution
Job Responsibility
Job Responsibility
  • Install, configure, upgrade, maintain, and troubleshoot network hardware and software, including routers, switches, firewalls, modems, and servers
  • Administer and support LAN/WAN environments - local and large enterprise
  • Implement and troubleshoot network protocols including TCP/IP, BGP, OSPF, Ethernet, and ATM (minimal)
  • Deploy and automate network configurations and services using Cisco NSO, with experience in Netconf/Yang or CLI NEDs
  • Monitor, analyze, and troubleshoot network performance issues to ensure optimal uptime and reliability
  • Configure and maintain IPv4 and IPv6 protocol suites, ensuring seamless communication between devices and networks
  • Enhance network security through the integration and use of advanced tools and vulnerability analysis platforms
  • Maintain, repair, optimize, and troubleshoot broadband, baseband, and fiber optic LAN systems
  • Collaborate with DevOps teams to support Jenkins pipelines and perform testing for custom routing software
What we offer
What we offer
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Short Term and Long-Term Disability
  • Retirement and Savings
  • Learning and Development opportunities
  • wellness programs
  • Fulltime
Read More
Arrow Right

Compliance Testing Manager

The Financial Services and Fair & Responsible Banking Compliance Testing Manager...
Location
Location
United States , Richmond; McLean; Riverwoods; Plano
Salary
Salary:
138100.00 - 173400.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree or Military Experience
  • At least 5 years of experience working in financial services
  • At least 2 years of people management experience
Job Responsibility
Job Responsibility
  • Coach and develop a high-performing team of Compliance Testers, focusing on professional growth, performance calibration, and fostering a collaborative environment for continuous improvement
  • Manage staffing assignments to ensure successful completion of calendar commitments
  • Develop test plans, continually validate and improve test design
  • Evaluate the accuracy of tests executed by compliance testers and adherence to processes and procedures
  • Manage to testing schedules to ensure they are completed in appropriate timeframe
  • Identify the need for improved data sourcing and partner with business and IT areas to develop improved data sources
  • Manage data sourcing to ensure data is obtained following documented test plans and testing protocols
  • Amend testing calendar as needed
  • Analyze and document work results
  • Establish and maintain strong relationships with Compliance Advisors and Business Areas
What we offer
What we offer
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Call Center Specialist

Under the direction of the Clinic Manager, the Call Center Specialist is the fir...
Location
Location
United States , La Jolla
Salary
Salary:
57399.00 - 71347.00 USD / Year
ucsd.edu Logo
UC San Diego
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • Three (3) years previous related experience in a large complex healthcare setting
  • Demonstrated knowledge of third party payors including federal, state, and private health plans
  • Must have Call Center experience
  • Strong problem-solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met
  • Demonstrated computer skills and be able to work between multiple systems during calls
  • Ability to work in an interactive environment and possess excellent customer service skills both in person and over the phone
  • Excellent communication skills with the ability to communicate clearly both verbally and in writing
  • Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability
  • Strong organizational skills with ability to set priorities, handle deadlines and manage conflicting demands with limited supervision
  • Ability to maintain strict confidentiality with demonstrated experience applying good judgment and discretion
Job Responsibility
Job Responsibility
  • Answering high volume of calls
  • Scheduling appointments
  • Registration
  • Authorizations and referrals
  • Serve as a resource for patients, physicians, staff, and ambulatory care service managers
  • Perform other related duties as required
  • Work and go between Hillcrest and La Jolla campuses
  • Fulltime
!
Read More
Arrow Right

Junior Sous Chef

We are Company of Cooks, and we believe brilliant food and drink starts with bri...
Location
Location
United Kingdom , London
Salary
Salary:
36519.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Drive the café to improve the food and increase our covers during our lunch period
  • Is flexible and have a good front of house ability to cover during busy lunch period
  • Be highly focused on social sustainability
  • Have contract Catering or Cafe background is highly desirable
  • Very well organised and good time-management skills
  • Have in-depth knowledge of food safety, hygiene protocols, and sanitation standards
Job Responsibility
Job Responsibility
  • To invent and create menus that are in line with client and customer needs
  • To produce food in a timely fashion to ensure smooth service to the customers
  • To enjoy the food you produce and ensure they are ‘picture perfect’ every time
  • You will be responsible for running the cafe and cover between 50-60 covers per day
  • To communicate with the relevant parties requirements for planned menus and order necessary ingredient
What we offer
What we offer
  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Fulltime
Read More
Arrow Right