Senior Manager, Developer Evangelism Job at Stytch

Job Description

This position is needed to help us inspire and lead a global network of millions of developers who will build the future of customer engagement. The Developer Evangelism Senior Manager will own developer relations in the North and Latin America regions, while sustaining a relationship that fuels every developer's journey to know, use and love Twilio. The senior manager will address developer needs and partner with Marketing, Product, and additional teams in the region to ensure prioritization among regional programs and events. You will lead the regional team responsible for making our developer community successful as they build on Twilio. You will lead an organization of Developer Evangelists supporting different countries within North and Latin America and multiple business-critical functions. The leader will build partnerships across Developer Relations and represent Evangelism regional collaboration across the company.

Job Responsibility

Inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio
Be an active and authentic leader in the developer community wherever they gather online and offline
Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives
Define and own the strategy for Developer Evangelism within the Americas region through cross-functional team collaboration and stakeholder management
Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the North and Latin America regions and across the company
Practice servant leadership for the organization, developing the careers of the regional Evangelists
Define success and expand various Evangelism projects, programs, internal and external collaboration initiatives, through a metrics-driven approach
Contribute to the Developer Network’s strategy as a member of the extended leadership team, reporting directly to the Global Director
Mentor and nurture the next generation of Developer Evangelists within the org
Partner cross-functionally across the company, across Marketing, Product and Sales
Work with all levels of Twilio’s leadership, while representing the regional team

Requirements

8+ years of experience working in Developer Relations, Developer Community and/or related areas
3-5 years of team leading or people management experience
Experience leading initiatives within Developer Relations, Community and/or Developer Marketing
Experience working cross-functionally across not only a department but the entire company and doing so at scale
Experience mentoring and guiding ICs as they strive to realize their full potential
Excitement for serving and supporting developer communities with authenticity
Experience in cross-functional collaboration with teams like sales, support, product, marketing and additional stakeholders
Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements
Skilled in storytelling to highlight developers building on Twilio and inspire others

Nice to have

Familiarity with the North America and Latin America developer and industry landscape, including local communities, events and programs
Familiarity with project management tools and methodologies
Ability to influence and build effective working relationships across all levels of the organization
Experience and ability to navigate the emerging technology environment in order to deliver the latest in the Developer Relations function for the industry
Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication
Understanding of organizing and running developer program activities
Prior experience leading relevant functions within Developer Relations
Experience serving developers in the community through Developer Evangelism and/or related Developer Relations functions, specifically within a region
Professional fluency in Spanish or Portuguese

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
retirement savings program
equity plan
corporate bonus plan
paid sick time
paid personal time off
paid parental leave

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Senior Manager, Developer Evangelism

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