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Senior Manager, Design & Development

United States, North Carolina 101000.00 - 181800.00 USD / Year · Job Posted January 17, 2026
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Job Description

WGU is seeking a Senior Manager of Design & Development to oversee the creation of competency-based learning experiences and manage a team dedicated to developing high-quality educational modules for academic programs. The Senior Manager, Design & Development, manages the pipeline for development and production of competency-based learning experiences for academic and professional programs and the teams of assessment developers, instructional designers and instructional technologists who create them.

Job Responsibility

  • Manage the pipeline for development and production of competency-based learning experiences
  • Establish and supervise teams and vendors who will develop and produce industry-driven, activity-driven, social-by-design modules, courses, and specializations
  • Ensure the alignment and quality of new and redeveloped curriculum and assessment products against program design and charter requirements
  • Source, develop, and manage assessment development and instructional design talent
  • Collaborate with program owners, development team supervisor, and project managers to resource and deliver new, redeveloped, and enhanced programs and courses
  • Ensure adequate and timely maintenance of courses
  • Participate in the definition of college curriculum and assessment approaches
  • Assign and manage teams or select and manage vendors to develop products to realize college roadmap while maximizing value to stakeholders
  • Collaboratively define, set up, manage, and document efficient and scalable development and production policies, methodologies, procedures, and development standards
  • Hire project teams and vendors, maintain relationships, manage risk, and ensure successful outcomes
  • Responsibly manage budgets for development and production for multiple, multi-faceted, fast-paced projects with inflexible deadlines
  • Manage development and production vendors and teams to ensure timely delivery of highly engaging, goal-oriented, beautiful learning objects
  • Monitor project status and progress
  • identify and remove barriers to keep production on schedule and resolve production delays
  • Lead or supervise the upstream review team process to ensure accuracy and quality in content and curriculum material
  • Participate in the design of new instructional techniques and innovations

Requirements

  • Master’s degree or greater in relevant field
  • Minimum of 3 years of demonstrated relevant professional experience leading and managing multiple course development or production teams
  • Proven record of developing and producing quality assessment and learning experiences using established development and production processes and methodologies
  • Effective project management, course development, and evaluation skills
  • Excellent oral and written communication skills
  • High energy, enthusiasm, and creativity
  • Must interact effectively on cross-organizational teams

Nice to have

  • 3+ years in leadership positions
  • Experience creating cross-contextual learning experiences that are born mobile, social-by-design, gamified, or non-linear with student-driven pathways
  • Demonstrated understanding of the higher education environment
  • Demonstrated experience with process development and implementation
  • Demonstrated success with change management, particularly stabilizing and structuring diffuse and ambiguous situations

What we offer

  • Bonuses
  • medical, dental, vision, telehealth and mental healthcare
  • health savings account and flexible spending account
  • basic and voluntary life insurance
  • disability coverage
  • accident, critical illness and hospital indemnity supplemental coverages
  • legal and identity theft coverage
  • retirement savings plan
  • wellbeing program
  • discounted WGU tuition
  • flexible paid time off for rest and relaxation with no need for accrual
  • flexible paid sick time with no need for accrual
  • 11 paid holidays
  • other paid leaves, including up to 12 weeks of parental leave

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