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WGU is seeking a Senior Manager of Design & Development to oversee the creation of competency-based learning experiences and manage a team dedicated to developing high-quality educational modules for academic programs. The Senior Manager, Design & Development, manages the pipeline for development and production of competency-based learning experiences for academic and professional programs and the teams of assessment developers, instructional designers and instructional technologists who create them.
Job Responsibility:
Manage the pipeline for development and production of competency-based learning experiences
Establish and supervise teams and vendors who will develop and produce industry-driven, activity-driven, social-by-design modules, courses, and specializations
Ensure the alignment and quality of new and redeveloped curriculum and assessment products against program design and charter requirements
Source, develop, and manage assessment development and instructional design talent
Collaborate with program owners, development team supervisor, and project managers to resource and deliver new, redeveloped, and enhanced programs and courses
Ensure adequate and timely maintenance of courses
Participate in the definition of college curriculum and assessment approaches
Assign and manage teams or select and manage vendors to develop products to realize college roadmap while maximizing value to stakeholders
Collaboratively define, set up, manage, and document efficient and scalable development and production policies, methodologies, procedures, and development standards
Hire project teams and vendors, maintain relationships, manage risk, and ensure successful outcomes
Responsibly manage budgets for development and production for multiple, multi-faceted, fast-paced projects with inflexible deadlines
Manage development and production vendors and teams to ensure timely delivery of highly engaging, goal-oriented, beautiful learning objects
Monitor project status and progress
identify and remove barriers to keep production on schedule and resolve production delays
Lead or supervise the upstream review team process to ensure accuracy and quality in content and curriculum material
Participate in the design of new instructional techniques and innovations
Requirements:
Master’s degree or greater in relevant field
Minimum of 3 years of demonstrated relevant professional experience leading and managing multiple course development or production teams
Proven record of developing and producing quality assessment and learning experiences using established development and production processes and methodologies
Effective project management, course development, and evaluation skills
Excellent oral and written communication skills
High energy, enthusiasm, and creativity
Must interact effectively on cross-organizational teams
Nice to have:
3+ years in leadership positions
Experience creating cross-contextual learning experiences that are born mobile, social-by-design, gamified, or non-linear with student-driven pathways
Demonstrated understanding of the higher education environment
Demonstrated experience with process development and implementation
Demonstrated success with change management, particularly stabilizing and structuring diffuse and ambiguous situations
What we offer:
Bonuses
medical, dental, vision, telehealth and mental healthcare
health savings account and flexible spending account
basic and voluntary life insurance
disability coverage
accident, critical illness and hospital indemnity supplemental coverages
legal and identity theft coverage
retirement savings plan
wellbeing program
discounted WGU tuition
flexible paid time off for rest and relaxation with no need for accrual
flexible paid sick time with no need for accrual
11 paid holidays
other paid leaves, including up to 12 weeks of parental leave