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Senior Manager Delivery

United States 117431.00 - 187889.00 USD / Year · Job Posted March 19, 2026

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Job Description

The Senior Manager Delivery is a disciplined agile delivery leader accountable for enterprise-critical outcomes. Reporting to the VP, Delivery Management, this role leads cross-functional delivery teams to achieve strategic business and technology objectives, owns core Disciplined Agile Delivery processes that enable high-performing teams, and teaches delivery values and skills across the enterprise. You create the conditions for success, translate strategy into executable plans, and model delivery excellence for the organization.

Job Responsibility

  • Lead mission-critical delivery teams
  • Own Disciplined Agile Delivery processes and practices
  • Teach Disciplined Agile delivery values, patterns, and skills
  • Strategic Program Delivery (60%): Own end-to-end delivery of Tier-1 strategic initiatives
  • Establish and maintain the integrated delivery plan
  • Coordinate stakeholder interactions and ceremonies
  • Develop and implement program delivery dashboards
  • Manage risks to value and quality
  • Apply SDLC/PDLC controls and Change Management practices
  • Executive Communication (20%): Prepare and present updates for senior leaders
  • Maintain executive-ready status reports
  • Partner with Finance and business sponsors
  • Delivery Excellence & Flow Metrics (20%): Identify and implement agile process improvements
  • Develop and report on agile health and maturity
  • Mentor and coach delivery managers and team members

Requirements

  • Bachelor's degree in a related field (Business, Information Systems, Engineering) or equivalent experience
  • 10+ years of program/ delivery management experience leading complex, cross-functional initiatives
  • 6+ years of leading delivery managers, scrum teams, or cross-functional squads
  • Proven record of executive-level communication and stakeholder management
  • Demonstrated experience with Agile, Lean and/or Continuous Delivery methodologies and tools
  • adherence to SDLC, Change Management, and Risk/Security frameworks
  • Strongly Preferred: Healthcare, insurance, or other regulated-industry experience
  • Agile certifications (PgMP, DASSM, SAFe, SPC, or equivalent)
  • Experience building or transforming agile program management/ delivery management capability
  • Care coordination or claims management domain knowledge
  • Essential Knowledge, Skills & Abilities: Leader of the delivery team- facilitation communication, tailoring processes, empowering the team, removing impediments
  • Laser-focus on delivering results and honoring commitments
  • Critical thinking to decompose complex problems
  • Ability to mobilize, guide, influence and motivate teams
  • Sound judgement and effective risk-value decision-making
  • Insatiable appetite for learning and improving
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
  • Ability to work both independently and in a team environment
  • Demonstrate core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply

Nice to have

  • Healthcare, insurance, or other regulated-industry experience
  • Agile certifications (PgMP, DASSM, SAFe, SPC, or equivalent)
  • Experience building or transforming agile program management/ delivery management capability
  • Care coordination or claims management domain knowledge

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